Elegance Gallery & Auctioneers

This was the most stream lined online auction experience I’ve had to date! I will definitely watch for their auctions!

Prompt shipping feedback and good packing for in-house services. The last time I had in-house packing services with another auction house, my antique chinese plate was all crushed because the auctioneer did not pack it properly. I actually stopped buying anything from that auction house again. And they only returned my money partially, reasoning that they already paid the commission to Live Auctioneers. They also did not pay back the shipping cost even if the plate was all crushed from the faulty packaging. Elegance did a really good job with the in-house packaging.

The inclusion of several photos, including close ups or details, for each lot will help the potential bidder to decide confidently with bidding.

thank you

1. The packing was done very well and this was true of the other auctioneers from the USA 2. This is not directly relevant but I also bid with the Dutch house venduhuis de j ä ger and 7 items arrived broken! They were very very poorly packed and moved within the box. I was compensated around 35 percent of the value which was still a large loss and did not take into account my heartache and time And effort at the auction: I set alarm clocks to wake up at 2 am to bid!!! Just some feed back!

Their communication reflects professionalism and politeness.

As the same company of the auction house, we don't know, Why they want to have separate payment for the item and shipment fee! And when ask about how long it's take to ship to my place. They said, Don't know, you check for yourshelf. As a bidder from overseas, we need to the help we can get from the auction house. Not letting us to guess.

no