Bidder Reviews for Saucon Valley / Searchlight Auction (132)

Excellent description, quality and customer service. Bid with confidence.

There was an issue in the payment process on the part of the auction company which was resolved to our satisfaction. Would do business with them again.

Very professional.

Quick delivery.

good service-quick shipping

I won multiple auctions and received most of them in a timely order. I have not received the most expensive item as of yet. I spoke with Saucon Valley on 3 occasions (so far) and was told the item was in the hands of the shipper 3 separate times. I was provided a tracking # that didn't exist. I have no idea if I will ever get the item. On 10/11 I was told that I should get it 10/12 or 10/14 but in an e-mail I was advised that it will ship 10/12 I am out about $100 and have nothing to show for it. After my last experience with Baker's auction house and Liveauctioneers I feel like a fool for ever trying to buy anything from these companies. I doubt this is ever seen by anyone in the public but on the off chance that it is do yourself a favor and steer clear of any of them.

An Auction House with quick response. Easy transaction. No hassle. Fast on delivery. Willing to do business again.

Item was just as described, shipping was easy, experience was positive

Very good Auction company. Items as described and held for a local pickup as an option.

The auction house was great, they took it to a ups shop to ship to me. I feel the shipping charge was way to much money. I think I got gouged from ups.

Great experience and customer service!

Class Auction House. Wonderful, continental items. Will definitely use again!:))

The painting is under costum clearence In Italy. I am waitin the delivery

Accurate description, fast delivery, great transaction. Thank You

Great Auctioneer, items as described.

I paid for the lots the day I received the invoice and it took 3 emails and a phone call over a two week period for them to realize it. I took a month to receive the items.

Delayed shipping (one month) was the only problem.

World's BEST job of safe packaging!!! The packing was so good I could hardly believe it! Also, very fair with the packing and shipping costs. I couldn't be more pleased. THANK YOU SO MUCH!!!

Never contacted by the company about item's shipping cost. So, I've paid for an item and still have not received any word on shipping's cost.

I almost fainted when I opened the shipping box. The Chanel bag was beyond what I expected!! The final price was amazing. The payment and shipping process was quick and seamless. I will certainly shop with this auction house again! Thank you for the Holy Grail Chanel Lambskin Jumbo Single Flap with 24 carat hardware!! I am thrilled!!

It was very pleasant experience!!!

The worst customer service I have ever had with an auction house!

Hi there, Why ruin your reputation Live Auctioneers, The Saucon Valley Auctioneers is RUNNING a SCAM. They buy their good from Walmart and auction it … … piece of garbage not a good quality merchandise. You better check the integrity of the company ruining your credentials-one bad apple... it affect everyone, specially those honest people.

The most professional and enjoyable auction house to attend.

Outstanding in everyway. Great Communications, Packaging and Shipping. Great Seller. Best of Holiday Season Wishes Harrison

I purchased the items and paid promptly on 12/2. Thereafter, I received an invoice from their shipper (the UPS Store), which I also paid promptly on 12/7. Items were never received, but their shipper kept sending me additional invoices, including one for over $280 to ship 30 comics!!! I received 3 total invoices from the UPS Store and reached out to Saucon repeatedly for assistance on this matter, but books never arrived after over 3 weeks of back and forth. I finally opened a dispute resolution with PayPal.

I have delt with them before and have no problem. I will continue dealing with them!

Two of the comic books in the lot were missing pages. Confirming a book is complete prior to auction is basic. I sent a message to the auction house regarding the incomplete books and received no response. Very unprofessional.

They need better shipping options