Bidder Reviews for East Coast Auctions (142)

THANK YOU

I won these items on 10/31 and promptly paid for them and shipping. I have yet to receive. I've reached out numerous times and still don't have the items or a refund.

I bought three items over two months ago and paid for them-and can not get a responce or replay or any answer from them/asked when they will be shipped-no answer asked if they know anything-no answer asking to answer or refund the $$no answer/asked to just answer-nothing.....

Whoever does their shipping doubled the amount on the importation slip because there were two items so I had to pay undue importation duty and taxes which I find to be unacceptable, Items are fantastic so that cushions the blow Steve

Fun auction, items were safely packed, good communication. Thanks, love my winnings

East Coast-Lennon Brothers NEVER Sent my winning item that I paid $400 for. They both ignored my phone calls and emails. Live Auctioneers did nothing about it either but tell me to dispute it with my bank. East Coast beat me for $400 they are crooks. Stay away

Worst experience I've ever had on online auctions

Despite payment being made, they have failed for many weeks to respond to my requests for information as to when my product will be shipped. How do I get my money back.

I am completely satisfied with the exceptional caring staff to ensure my payment was processed, immediately shipped my items and arrival/delivery was quick & very well wrapped. ➡ ️ ➡ ️ I have added this auction house to my favorites & will be bidding again in 2021.

They were quick to send an invoice and I paid same day, yet I never received. To this day I have no tracking number to indicate my lot was sent out, so I have no idea. It's wonderful to have a vender that ships, but in this case, well think twice... They are probably much better with local pick up.

I PURCHASED 12 LOTS IN APRILS AUCTION RECEIVED ONLY 11 LOTS. THEY WILL NOT REPLY TO PHONE CALLS/MESSAGES, EMAILS OR EMAILS THROUGH LIVEAUCTIONEERS OR THROUGH PAYPAL. AT PRESENT 21/8/20 STILL FIGHTING PAYPAL FOR $73.80 REFUND FOR MISSING LOT. LIVEAUCTIONEERS REALLY DO NOTHING TO HELP GET YOUR MONEY BACK. AFTER READING SOME OF THERE FEEDBACK ON LIVEAUCTIONEERS I WISH I NEVER BROUGHT FROM EAST COAST AUCTIONS.

No in house shipping is problematic for international buyers. Other satisfied with our relationship

before I bid on the items I e/mailed them and ask them so things about the items I told them what I would like them to check and each item they e/mailed me back only to tell me that they did/not have a black light, and they did not know what I wanted them to do after I told them what to look for. It is clear now after I have the items, that they should not be taking any items that they know zero! about. I went ahead an bid on the items hoping that they would be real? If they would have only did what I had ask it would have saved all this. I hope they will do the right thing an refund my money? I am losing on the shipping, plus having to did the items back at my cost. the total was $656.00, I am only asking for $553.50 back. So if you are ever going to bid on any items in there auction PLEASE make sure that they answer all your questions! before you put in a bid.

Expect about 25 % + to be added for auction commissions and related fees. Packing was a joke, wrapped in newspaper!

PD. FOR MY WINNINGS, 4/24..... RECIVED MY ITEMS ON 5/15... NEVER RETURNS CALLS BUT (1 TIME) OUT OF 10 CALLS... EMAILS RETURNED (O TIMES)

Overall experience is OK. The shipping and handling charges seemed way out of line. I my case it was like they double-charged. In short, with their shipping and handling charges and other fees, the cost of the item almost doubled. I will not participate in any more of their auctions.

Despite providing evidence of payment, multiple phone calls that went to voicemail and messages left, emails, and getting Live Auctioneers involved, I had to file a refund claim through PayPal before East Coast Auctions packaged and shipped my items. Keep your bills, receipts, emails, and record of phone calls with this outfit. Never again!

Won items on March 1, 2020. As of today May 12, 2020 still don't have. Have called, e-mailed, went thru Liveauctioneers messaging & Liveauctioneers review. Nothing from auction & Liveauctioneers NO HELP!! Paid for items & shipping right away in good faith. Out my payment & no items. Finally talked to auctioneer, blamed virus on delay, but this is no excuse for not replying. Even then he said he would get back to me the day I contacted him, but NO contact at all. You would think he would at least get back to me after all these months. I guess he is to busy to worry about a first time buyer that buys $1000's a month on line. WILL NOT BE DOING BUSINESS WITH THEM AGAIN. Next letter goes to State to file a complaint.

I have never received my items, I have sent several Emails and called but have yet to receive a response from seller. It is nearly 3 months since auction.

zero communication after several attempts to contact auction house-still have not received my items from march 1 sale-no way to run an auction gallery-

It’s been one and a half month, and they haven’t even sent the painting I bought over to UPS. Tried contacting the auction house several times, no response. Only got a response from them when I started a retraction of payment with PayPal. I even talked with UPS at the auction house, and they said that they often hear similar stories from other frustrated customers that call them to hear where their purchases are. Worst internet auction experience ever!

Won 3 items, received an incorrect invoice tax was added to the total invoice. Called them and was asked to email my Certificate of Authority (tax-exempt in NEW YORK) Did it the same day. 3 weeks later still waiting for the correct invoice after 4 emails and left a few massages. No customer service at all.

East Coast Auctions offered excellent items for sale, with accurate descriptions, and careful and secure shipping. We are looking forward to doing business with this auction house in the future.

Paid for items. Then no answers to calls or emails for one month. This is the third time I have bid with these people. Totally a painful process to receive your items. No communication, no tracking number and no answers to emails.

Purchased item on Jun 23, 2019. Several E-Mails no response back from East Coast until I opened a case on July 8th with PayPal. Five days later on July 13th East Coast provided a USPS Tracking number; today is July 17th and it still states "Pre-Shipment Info Sent to USPS, USPS Awaiting Item" Both USPS and I are awaiting!Liveacutioneers.com perhaps you should review your Auction House vetting process!