Bidder Reviews for Burns Auction & Appraisal LLC (160)

Great items

Great items. Fast shipping. A + + + Thank you.

Burns Auction is professional and efficient

very informative all steps to get items to shipping and informed me every step

Perfect Transaction

Great place for collectors

I’ve been waiting weeks for this company to respond to my shipping questions which they’ve clearly ignored and then they have the gall to file a dispute. Avoid them and purchase from other more reputable companies who actually talk to customers.

Shipped promptly, great packing, appreciate it!

Adrian and his team do a fantastic job of making the auction buying process easy.

Well packed and shipped. Great items for a great price! Thank you!

Wonderful experience from start to finish. Beautify packaged and quickly shipped. Many Thanks

Whomever packaged this did a terrible job. We all know that every shipping company drops their packages from 40, 000 feet to your doorstep and we need to package with that parachute in mind. Items came broken but the auctioneer provided the right answer to this issue and I truly appreciate that. Thanks!

In house shipping makes it easier on your bidders plus it is always more cost effective for bidders. I appreciate that and a buyers premium that is lower than most auction houses.

Low shipping/packing cost of $80 for 11 items weighing 28 lbs. All items were very well cushioned.

GREAT AUCTION HOUSE

Thank you very much.

I purchased a RIAA WHITE MATTE Record Award and it showed up with NO GLASS. No mention that the glass was missing in the description of the item. Gold Record damaged due to exposure of the glass not being in place to protect it.

I have participated in two Burns Auctions and have had a good experience both times. Descriptions and photos are very thorough and accurate. I love the in-house shipping which tends to keep shipping costs lower. They are also responsive to questions and prompt with shipping even with very high numbers of lots in the auction. My recent delicate items were perfectly packaged for safe arrival. I also enjoy that they auction absolutely every kind of item you can imagine, usually within the same auction.

Adrian and his crew do a fantastic job of putting together auctions. They are friendly and responsive, and make the buying process easy peasy!

Picked up and lid on site. Seamless all around. Thank you!

Efficient on-line auction, courteous when contacted, speedy packing & shipping w/reasonable rates. I like dealing w/them. A. F.

Worth every penny, but not that expensive. Clock was very securely packaged.

Only one to bid on lot. Paid immediately, then hit with an outrageously high shipping invoice. Contacted. No response. I've been collecting since 1974, not good! Read other complaints on same issue.

I could not be more satisfied with Adrian Burns and his professional team. They went above and beyond to help me pick up my items. Some boxes of delicate glass items were mistakenly left behind and they packed and shipped them immediately, at their expense-no questions asked. The items were as described and arrived in good order. Bid with confidence!

Great auction experience! Everything was as described and in great condition! Packaged well, arrived quickly and undamaged. I'd bid with them again!

I have nothing but glowing reviews for this auction house. Except that I sent several questions that never received a response.