Bidder Reviews for Dan Morphy Auctions (1,438)

Very slow shipping...

I had a very poor customer service experience with Dan Morphy's. I spoke to three different people to pay my invoice and received different information from each, resulting in double payments that were unnecessary and a waste of time. (they did credit the overpayment). The items I received were fine, but they made me go through so much red tape to pay for a $200 sale that I would think twice about bidding on their auctions in the future.

Even during the holiday season and quite a few closed auctions, they were able to ship in a very timely manner-I called with a couple of questions and each time I was given exactly what I needed without having to be transferred to anyone else. One of Liveauctioneers BEST!

I always expect professionalism and this is what I received. I will certainly be watching their upcoming auctions.

everything arrived intact, thanks for making these items available.

Be cautious-the description does not exactly show the item’s actual condition. I bought a music box with hidden bells and the description says it is in “Good” condition. However, all the bells are not working at all. The Dan Morphy Auctions replied: “All items are sold for display purpose. If electrical, mechanical, or other working parts are inoperable, even if working at the time of sale, we are not liable due to the inherent nature of the age of these antiques and items. The functionality of the bells and internal mechanism fall under these terms. Due to these terms, your lot is not eligible for any returns or partial refunds.”

Dan is great. Any question you have are answered and his packing is fantastic. Thanks

As always, all Departments are working together. Honorable mention to Packing and Shipping for their excellence.

This is the second time we’ve purchased items from Morphy and once again it was a pleasure All the people we dealt with were friendly, professional and very helpful!! Looking forward to more auctions!!!!

Keep in mind there shipping it is there. pack very well..

Excessive buyer's fee at 28 %!!! Plus extra fees for "handling", and the shipping was far more than their actual cost. The description was not as detailed as it should have been. The piece had been touched up (painted) far more than they alluded to. Ask for more details is the lesson here. The packing quality and shipping speed were good.

Quality items, well packed, shipping cost is alot less then most auction houses. Have been dealing with Morphy Auctions for 10 years. One of the best.

Nice items. Always top quality

A + + + + Shipping on a large fragile item. Everything from start to delivery was perfect. That’s why I keep buying at Morphy Auctions!!

Another flawless and easy transaction. Items shipped securely and arrived as described. 5 Stars!!

These folks are right on their game! Very professional and a pleasure to work with.

The item was shipped rapidly. I was very happy with the communication and emails. Would do business with them again.

very professional they know there business

If your looking for a professional Auction house that gives fine service and sells fine products look no further. Have been buying for several years and although prices range to the higher end of the spectrum and commissions are high the results are generally worth the extra cost. in a word "trustworthy"

This is not the first time I've bid on items in a Dan Morphy auction. However, I ended up winning 14 different pieces and each was exactly as described. In addition, the guy I spoke with on the phone was very helpful, pleasant and courteous. I will definitely be participating in future Dan Morphy auctions, without hesitation.

Morphy Auctions meet and exceed all my expectation. Exceptional Items safe and fair bidding-excellent after service. Bidding from Australia can be stressful but Morphy Auctions look after all my requirements.

I was worried about the packaging because these are very old items and easy to break. Besides the wrapping on the outside of each item, each box had packaging on the inside surrounding the doll furniture to keep it from sliding around in the box. Excellent job and my items arrived in perfect condition. Thank you so much.

I bid on and won a LOT OF WESTERN-THEMED PREMIUM AND SMALL PLAY SETS. Representative said they couldn't find the item and would adjust invoice. (It was the item I most wanted and the one I won at a good price.) When I received invoice, I was charged a Handling Fee. When items are mishandled I don't think a Handling Fee should be charged. They disagree.

Had an excellent buying/pickup experience. Would deal with then again at anytime

A reputable Auction house that worked to resolve issues and a misunderstanding.

I would not bid in a Morphy auction again. I won a poster, they referred me to a 3rd party shipper who quoted me $680 to ship 1 poster. I asked Morphy to remove it from the frame, so it could be rolled and shipped (I didn't need the frame), and they refused. And they were rude and unhelpful the entire time.

great auction house

items delivered just as described. Great house to work with.

Pictures are very representative of what you get. Great packaging

Some of the best shipping and packing you’ll find.

Not satisfied. I mean the Netherlands??? They did not get paid oh and their other jukes where all at the auction house. rather deceptive, slick.

Items exactly as pictured and described. Super well packed. Just slow shipping. Overall great.