Bidder Reviews for DuMouchelles (793)
TOP RATED4.6 out of 5.0 Stars
250-300 of 793 Reviews
All Ratings
Highest Rated
KathieSan Diego, CA
Feb 18, 2021
DuMouchellesFeb 24, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. We are thrilled that you are happy with your purchase. Best regards, DuMouchelles
HasanFenton, MI
Feb 18, 2021
Great experience
Was a great experience. Called ahead to have shipment ready. Staff brought item and it barely fit. Thank you DuMouchelles!
DuMouchellesFeb 24, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. We are thrilled that you are happy with your purchase. (and that it fit in your vehicle:) Best regards, DuMouchelles
ChrisBoulder, CO
Feb 18, 2021
DuMouchellesFeb 24, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. We are thrilled that you are happy with your purchase. Best regards, DuMouchelles
NancyTulsa, UM
Feb 15, 2021
Satisfied Customer
Very responsive to messages and my item was even more beautiful in person!
DuMouchellesFeb 15, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. We are thrilled that you are happy with your purchase. Best regards, DuMouchelles
BettyNashville, TN
Jan 31, 2021
Beautiful dining room
Very happy with set
DuMouchellesFeb 01, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
KarenNewcastle, WA
Jan 27, 2021
DuMouchellesFeb 01, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
JennieCharlottesville, VA
Jan 27, 2021
DuMouchellesFeb 01, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
ThadGolden Valley, MN
Jan 09, 2021
DuMouchellesFeb 01, 2021
We regret that you felt we deserved a two star rating. We encourage you to contact our offices directly at (313) 963-6255 and speak with a management representative so that we may address your client experience.
GeorgeNew York, NY
Jan 08, 2021
DuMouchellesJan 26, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
Anothony TStudio City, CA
Jan 08, 2021
DuMouchellesJan 26, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
JeffreyOssining, NY
Jan 07, 2021
DuMouchellesJan 26, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
TylerFountain Valley, CA
Jan 07, 2021
DuMouchellesJan 26, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
MichaelWallingford, PA
Jan 07, 2021
DuMouchellesJan 26, 2021
Sincere thanks for the four star rating. We will do our level best to earn five stars in the future! Best regards, DuMouchelles
DonaldMadison, IN
Jan 07, 2021
Very Slow in Processing and Shipping
After receiving my payment, Dumouchelles was slow in processing and preparing for shipping. They use an outside shipping company and requires the buyer to make additional arrangements for packaging and shipping. Very Inconvenient!
DuMouchellesFeb 01, 2021
We are sorry that your for shipping experience proved to be unsatisfactory. We do offer a list of vendors with whom our clients have had good experiences and encourage clients to seek multiple estimates and use the vendor of their choice. DuMouchelles does not endorse any of these third parties and receives no compensation for referrals or for preparing items for pick up. To be fair to these vendors, it is important to note: Michigan has been under severe COVID restrictions for more than nine months. DuMouchelles has worked diligently with these vendors to implement processes for contactless payment, delivery, and pickup. Often, these restrictions, combined with everyone's desire for client and staff safety, have impeded what would normally be a speedy process. That being said, your comment is being taken seriously. Whilst we do not have the facilities for shipping, we will continue to look for ways to integrate with shipping companies in a more efficient manner.
RobertYardley, PA
Jan 07, 2021
DuMouchellesJan 26, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
annFraser, MI
Dec 23, 2020
DuMouchellesJan 04, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
TimTowson, MD
Dec 15, 2020
DuMouchellesJan 04, 2021
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
Mary AnnCenter Line, MI
Dec 11, 2020
We have dealt w/DuMouchelles for over 50 years.
We have been VERY satisfied w/our dealings w/the DuMouchelle auction house, for OVER 50 YEARS!. When Larry (and Ernie) DuMouchelle were alive, we had the privilege of dealing w/them, to not only satisfy our "auction addiction," but also, as being mutually respected friends. The extraordinarily integrity, helpfulness, and overall treatment of us, was genuine and above reproach. Over the years, we have bid at numerous auctions, across the country, but DuMouchelles was always the BEST and FIRST CHOICE.
JamesJacksonville, FL
Dec 11, 2020
DuMouchellesDec 15, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
HarryEastpointe, MI
Dec 11, 2020
DuMouchellesDec 15, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
PhaedraCalgary, CA
Dec 10, 2020
Excellent Experience
DuMouchelles made this purchase a perfect experience, payment was easy and the shipping company they work with wonderful and polite. My item was well packed and protected on its trip up to Canada. Quality auction house with fantastic customer service.
DuMouchellesDec 10, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it. We are thrilled to hear that the shipping to Canada worked out despite transport between our two countries being more of a challenge in this COVID era. Best regards, DuMouchelles
JamesJacksonville, FL
Nov 30, 2020
DuMouchellesDec 10, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
RonaldKittery, ME
Nov 20, 2020
Super Easy Process
The sale and shipment was timely and went off without a hitch. This is one of my go to Auction Houses. I highly recommend.
DuMouchellesNov 24, 2020
Sincere thanks for your kind comment. Best regards, DuMouchelles
PatriciaDearborn, MI
Nov 19, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it. Best regards, DuMouchelles
barryFort Myers, FL
Nov 17, 2020
DuMouchellesNov 24, 2020
Sincere thanks for the four star rating. We will do our level best to earn five stars in the future! Best regards, DuMouchelles
DeborahFayetteville, NC
Nov 17, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
BarbaraWaterford, MI
Nov 17, 2020
Shipping very high
Shipping was very high for a very small, light-weight item.
DuMouchellesNov 24, 2020
Thank you for your feedback. Just so you know, DuMouchelles does not recieve any compensation from third party shippers. We have a complete list of third party shippers from which you can choose at www.dumoart.com/shippers and encourage you to obtain multiple bids before approving any estimate. Whilst we understand that shipping costs are higher than in the past, we are grateful that these companies and their employees continue to work and serve their customers in what is a most challenging work environment. We have been impressed with the COVID procedures they have implemented for the safety of their employees and customers. Again, thank you for your feedback. DuMouchelles
CelesteLookout Mountain, TN
Nov 17, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
HasanFenton, MI
Nov 17, 2020
Did not have item, did not notify me
Drove 50 miles to pick up item and upon arrival they explained the item was 'lost in travel'. They did not notify me about the item being lost. Aside form this, always had a positive experience and will write a positive review should I have another.
DuMouchellesNov 24, 2020
We sincerely apologize for this error. When we looked into this further, we found that the item was photographed and listed in our catalogue. Unfortunately, the item was not delivered to our gallery with the rest of the items from the consignment. We believed that it would arrive in time for the sale and did not remove it from the catalogue listing. Unfortunately, it never arrived and, regretfully, it slipped past us and we allowed it to remain in the sale. This error was on us and we will endeavor not to let this happen again. Thank you for your patronage over the years and we sincerely appreciate your understanding. Best regards, DuMouchelles
SuzanneChicago, IL
Nov 13, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
RonaldKittery, ME
Nov 13, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
TylerWilliamsburg, VA
Nov 13, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
DanielSavannah, GA
Nov 13, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
GeorgeVerona, NY
Nov 12, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
JoseDavie, FL
Nov 12, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
DavidPalm Beach Gardens, FL
Nov 12, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
AimeeSt. Paul, MN
Oct 21, 2020
DuMouchellesNov 24, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
ChristopherMesa, AZ
Oct 19, 2020
DuMouchellesNov 25, 2020
Sincere thanks for the four star rating. We will do our level best to earn five stars in the future! Best regards, DuMouchelles
MontyCollege Station, TX
Oct 17, 2020
DuMouchellesNov 25, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
CarolynUrbana, IL
Oct 16, 2020
DuMouchellesNov 25, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
EugeneLa Verne, CA
Oct 15, 2020
DuMouchellesNov 25, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
RonaldColdwater, MI
Oct 15, 2020
DuMouchellesNov 25, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
JamesOrchard Lake, MI
Oct 15, 2020
DuMouchellesNov 25, 2020
Sincere thanks for the four star rating. We will do our level best to earn five stars in the future! Best regards, DuMouchelles
ErikWilton Manors, FL
Oct 15, 2020
DuMouchellesNov 25, 2020
Thank you for your feedback on one of the recommended third party shippers. We have spoken with them and have been monitoring their performance since hearing from you. Best regards, DuMouchelles
GaylenChicago, IL
Oct 14, 2020
DuMouchellesNov 25, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
PaulIqaluit, CA
Oct 11, 2020
DuMouchellesNov 25, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
CalvinStuart, FL
Sep 23, 2020
DuMouchellesNov 25, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
OxanaNew York, NY
Sep 14, 2020
buyer
Thank you very much for your work! I wish you success!
DuMouchellesNov 25, 2020
Thank you for the five star rating and kind comment. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
RebeccaMidland, MI
Sep 13, 2020
DuMouchellesNov 25, 2020
Thank you for the five star rating. We will continue to do our level best to deserve it again the next time you bid! Best regards, DuMouchelles
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