Bidder Reviews for Kensington Estate Auction (177)

Won an item on live auction Kensington wrapped and shipped very promptly, at a very teasonablenprice

I can't believe how fast I received the painting. I wish all auctions had this kind of service. The painting was just as described.

Professional, prompt emails, shipping service. Highly recommend.

My print’s frame and glass arrived timely, but damaged despite what I considered to be appropriate attempts to pack and label the package as “Fragile” and “Glass enclosed”. The print itself was found to be okay when the cleanup was finished. I contacted Kensington with my concerns and a request that my shipping charges be refunded. Steve got back to me quickly and asked that I provide photos and documentation and refunded my shipping in full. I would gladly buy from Kensington again, especially given their great product, customer communication and support. Kelly Bloomington, Indiana

This was my first experience winning an auction both with Kensington and bidding through Live Auctioneers, and I wish there were more than 5 stars for rating. I was able to communicate with Kensington about shipping costs and best options first via email, then on a call. The attention I got was caring and personal, including the sharing of personal stories about the pleasures of the auction experience. When the painting arrived, in excellent time, it had been expertly packaged. Throughout I could not have asked for a better experience. THANK YOU!!!!

Very helpful, expedient, professional!

I fell in love with a piece but was concerned shipping was going to problematic and costly. I reached out for a quote and to my surprise they offered to bring it into the city for me for collection (door to door was also offered for a fair price). Super happy with my piece and for the accommodation.

Excellent service and great communication. Helped with shipping and item was securely packed.

I recommend this auction house.

Each auction with Kensington Estates is filled with surprises, GREAT merchandise, historical relics and fine original artwork. The support team goes out of its way to satisfy personal requests and everything they sell has been fully vetted and authenticated. No fakes or forgeries with these watchdogs, thank you.

Very enjoyable process. Easy online bidding-items are well packed and shipped quickly. A pleasure doing business with this auction house!

Lovely staff and owners-had a great experience and they personally delivered my item

Very easy to work with will help you with anything.

Went out of their way to ship coin as I requested. Coin arrived quickly and well-wrapped. Great communication! Thanks and may 2022 be a great year!

Very professional and efficient in communication, quick in shipping. Slightly high shipping costs (packing + shipping of a comic strip to the US, total $63).

Although a good reproduction, this item is a modern-day fake of a real artifact bow and arrow. The leather, wood and glue are relatively new. The patina of the wood is artificially enhanced. This was a waste of good money.

including personal contact and help with my wishes, thanks Steven

The entire process with the Kensington auction and staff was perfect. Accurate description, interesting products (absolutely great price) and simple process. But the communication was even better! They're so helpful and friendly. I'll be watching for the next auction. Thanks again!!

Responsive, able to give choices in shipping from bargain rate to speedy and expensive. I was able to choose which, unlike with other Auction houses. Friendly and easy to deal with.

Looks just like the picture posted online

Beautiful item. Just as described and in excellent condition.

Professional seller. Good communication!

A pleasure to deal with.

Thought their packaging protocol could improve. The painting came in a package that looked like a 12 year old put together. Overall, I would use them again. Though, imperfections in painting that has to be addressed. I'm in love with this work of art.

I am very happy and satisfied with this transaction thank you