Bidder Reviews for Witherell's (80)

great auction house

Excellent

Well done Witherell's team. You exceeded my expectations!

Super fast Shipping

Great Auction, Perfect Customers Service.

Best reputable Auction house on line. Highly recommend!

Brian runs a professional business. They do what they say they will. Hard to ask for more! I will continue to bid with them

Some small problems arose, but Witherell's arranged everything for the best.

Smooth sale... no issues.

Knowledge

all went well

Good experience

I had an issue with a 200 year old piece of Wedgwood. They responded and took care immediately. They are exceptional business people.

They handle everything.

I was very impressed with Witherell's. My lot was accurately described, the payment process was straightforward, and I really appreciate in-house shipping. My lot arrived timely and well packed. I participate in a lot of auctions, and this was an excellent experience! Bravo!

Great experience all around.

loved their quick shipping

Smooth Transaction.... thanks

I highly recommend — above and beyond — great service.

Witherell's communication and handling was very satisfying.

Fast, easy and no-issue shipping. Why doesn’t every auction house do the shipping instead of making the buyers do all the research, only to pay 3-5 times The actual cost?

The bidding process with Witherell's website was clear and user friendly. Notification of holding the winning bid was quick and details about pick up and shipment were very helpful. The bronze arrived in perfect condition and on time. Based on my experience, I highly recommend this auction house.

Witheralls Summer Auction, Lot 368 Victorian Hatpins with Several Figural Pieces The Facts: I was notified on July 16 I had won the auction and an invoice was sent, which I paid by check on July 18 and received a sales receipt for on July 22. The check was cashed on July 25. On July 26 I received a call telling me there had been a mistake and I was not the high bidder and the item had already been sent to another client, whom the caller seemed to know as a regular bidder and who had purchased all or most of the other hatpin holders with hatpins. A reimbursement check was sent to me for the full amount of the payment on July 29. Of course I was shocked when I was told what happened but what could I do? I was only interested in one particular hatpin and related that to the caller from Witheralls and he said he would contact the buyer and see if he would sell that particular hatpin to me. We had a couple conversations back and forth and he seemed sure the buyer would sell it to me but that hasn't happened. It was a most disappointing and unsatisfactory experience. The actions of Witheralls are questionable and suspicious. I wonder if what Witheralls did is legal? Sandra L **********

One of three steins was damaged and had repairs which were not described in the text

I appreciate the fact that the auction house has in-house shipping, so it's not necessary for me to contact multiple potential third-party shippers, get quotes and coordinate the transfer process.