Bidder Reviews for GovernmentAuction (616)

I own and operate various businesses and priority one is customer care. This is far from what I have experienced with your staff as they do not care. I contacted them a few days ago asking as to when my purchases would arrive, as it had been more than two weeks since the auction had ended. They replied that “since I never made the payment, they would put the items back and charge me a $45.00 restocking fee for each one”. That comes out to $135.00. I let them know that I am an attorney. I also own a legal firm with 20 + attorneys on staff and that they better correct this issue or I would take legal action. My rates are not cheap. I have purchased from their auctions before without any problems. I never received notice to pay in a certain way. All they had to do was contact me again, via email or phone, and it would have been taken care of. Instead, they have a pissed off customer that will never buy from them again. If that person who responded worked for me in one of my companies, she would be fired immediately. Suggest you do as I would and keep your customers.

Helpful staff.

Wonderful! Shipped and packaged well and received fast. Picture is lovely!

FRAUD. STAY AWAY. Corroded silver.

FRAUD, LIES, CRIMINALS. Items are not real. They auction "gems" and deliver plastic. Stay aware. Live Auctioneers ought to be ashamed for supporting such criminal activity.

FRAUD, LIES, CRIMINALS. Not real Merchandise. Stay away. Live Auctioneers ought to be ashamed for supporting such criminal activity.

Afreen Tue, Jun 01, 2021 9:57 PM EDT I received received the item today and am extremely disappointed to note that there are multiple fine scratches on the ruby. Please see attached picture. This was not mentioned in the description and I would like to get my money back.

The listings are written to hide the fact you are ONLY bidding on the down payment, the land price is fixed. It's not an auction at all. They then charge you a cancellation fee which is more than the actual auction. This is a SCAM. I will be reporting to CA attorney general. I learnt a significant lesson here, read the reviews before bidding.

One of the easiest and best auction easy access and prompt

Description was not very descriptive, and led me to believe it was a numbered (01) print. I asked about it but got no response. Also the photo made it look like it was very bright in color, which Kincade is known for, however the actual print is a bit more muddled in color, and somewhat blurry. Not nearly as bright and crisp as the photo appeared. It was packaged well, and arrived in good condition.

This auction house shipped my item out just 2 days after the end of auction. Great communication. Would recommend and will continue to do business with this auction house.

Being new to this type of online auctions can be stressful to put it mildly. I have had multiple experiences with GovernmentAuction now and can say they are legit. Shipping is fair and quick, quality of items received is A + and the staff are friendly and helpful. Retail prices or estimates are somewhat high but if you read the descriptions that are complete with weights, ct, etc. then you'll be fine. I will absolutely do business with again!

Still awaiting two items from this auction, of course, the two most expensive ones, Rare Elvis Presley with Authentic Swatch of Clothing and Rare KISS Rock and Roll Over Album Cover and Gold

product came with COA, and suggest retail price of $6500. actual value, less than 50 dollars. described as 14k, was actually gold plated had to go to PayPal and get money. stay away, scam co. contacted Ca. AG.

PERFECT EVERY TIME!

One of the quicker auction sites with shipping and at a reasonable cost too. Accurate descriptions and very nice people. No complaints here, overall a good and fair site. TY

BE WARNED... you will be charged shipping on EACH item even if numerous items are shipped together

BE WARNED... Will charge you should of EACH item even if they are shipped together

When I clicked to bid on items, the bid went from a low bid such as $10, to much higher bids such as 3, 000.. or the one I won was $800. I bid and won two other items.. so far only one has been delivered. I paid for the items, and without explanation, the high bid item was refunded... later was told it wasn't available. The last item has not been delivered amd the company has stopped responding when I ask for a shipping confirmation.

All good... very pleased.

I was approved for this government auction. the item was paid for next day. Three weeks later I received item. Hard to communicate with & no tracking provided.

Nice balance of accurate description and well-paced bidding.

The watch was an outdated piece of junk that I shouldn’t have paid more than 5 dollars for

Absolutely fantastic experience with this auction house! Packing and shipping was EXCELLENT! I will be back thanks

I have to say that this auction house seems rigged. When I am not bidding, things go for much less. When I am bidding, they go higher for me. When an auction opens and I am placing my bid, they close it so fast, I'm not able to even tap the place bid button fast enough and thus the items goes to someone else much cheaper. This happens all the time.

What was advertised, was delivered-100 %.

What was advertised, was delivered-100 %.

Company policy = no credit card just cheques It takes five days for a cheque to travel from Pa to California. Meanwhile, this house will automatically send a dispute to Live Auctioneers after three days.