Bidder Reviews for Winfield Auction Gallery (78)

This was just a real class act from bidding to delivery. I will definitely be following.

Perfect communication Perfect condition report Perfect shipping

Good transaction. Clear photos and condition report.

My experience with this auction house was absolutely top notch. The items they offer are always quality and interesting

Thanks so much can’t wait for the next one

Extremely happy with all aspects of the auction and delivery!

The images shown in listing and images sent after request because I thought it had some damage we not good and unabated to tell item had damage. They confirmed via email that radio had no damage but they were wrong. Quick to send invoice to receive payment...... terrible at responding to shipping questions after payment received. Think twice before bidding on items they sell.

I won this painting on November 2. I waited and received the invoice within 2 days. You were to pay through Pay Pal to which I don’t have an account. I then called the Gallery for the next 6 consecutive days always getting the same female voice mail. I explained I didn’t have Pay Pal but wanted to pay the Gallery directly. With all of these voice mails, I became more and more frustrated because no one ever called me back. I’m brand new to auctions, am an art collector and always like to connect with the Gallery should I want to ask a question or find out a little more history. It also gives me an opportunity to make notes about galleries who are congenial to work with for the future. Finally, I became so annoyed that I pushed the Pay Pal button and it allowed you to pay as a guest with your credit card. I did so and then waited a couple of days and then started calling the Gallery again, getting the same voice mail, saying I paid for the painting and what carrier and tracking number would be provided me as far as it coming to me in Los Angeles from NY State. Again, no return calls and then wondered if this was some scam or what. In complete frustration, I contacted the Help Line at Live Auctioneers, explained in detail the story and asked them to intercede. They acknowledged my email, I assume intervened and a few days ago, the painting arrived. True to the entire experience, it just showed up my door and at no time have I ever gotten any communication from Winfield Gallery. It isn’t about the timing but rather the reckless and unnecessary state of limbo a consumer was left in. I not only would never buy or recommend this Gallery to friends but I’m in the Entertainment Industry in both Los Angeles and New York and will make my story clear to all those I know who buy on Live Auctioneers. Thank you. Peter

Great service! Was in contact with a few hours of auction close. A rep from the auction house calked me the following business day and was very nice and helpful. My item arrived sooner than expected in fantastic shape. Even the drivers were courteous. Looks forward to purchasing again!

recommend to all

I love that you offer PayPal and in house packaging and shipping services. This is, of course, in addition to having a great selection of items. I will always look when you have a new auction listing!

waiting for next sale