Bidder Reviews for Broken Arch Auction Gallery NCFL#9399 (285)
TOP RATED
4.6 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
50-100 of 285 Reviews
All Ratings
Highest Rated
OlgaSan Juan, PR
May 08, 2023
GaryAsheville, NC
May 08, 2023
Perfect!! Highly Recommend
Everything went perfectly from the high quality of the Italian Made Bombay Dresser to the payment and pick up. Highly Recommend
MarkSparta, GA
May 08, 2023
Employees
This is one of the best auction houses that I’ve ever worked with. They make the bidding and purchase process simple and easy.
HenryPalm Coast, FL
Mar 12, 2023
VirginiaOkemos, MI
Mar 06, 2023
CraigJonesborough, TN
Mar 06, 2023
DavidOcala, FL
Mar 06, 2023
PeggyJohnson City, TN
Mar 06, 2023
PatriciaWilmington, NC
Mar 04, 2023
Beautiful scarf as described.
Great experience, scarf exactly as described and pictured, really appreciate not having to arrange shipping. Great auction house. Will shop with them again
StanWeaverville, NC
Jan 30, 2023
Excellent Service as Always
Very helpful in answering questions and finding things, both before an after the auction. They have always provided help when I needed it to get something loaded into my van. A first rate operation.
Catherine Anderson, SC
Jan 30, 2023
LaurieFalls Church, VA
Jan 30, 2023
PatriciaWilmington, NC
Jan 30, 2023
Broken Arch Auction continues to deliver excellent service
All items were as described. I'm pleased with each item. I will continue to enjoy bidding at Broken Arch.
RobertSignal Mountain, TN
Jan 30, 2023
GintarasVilnius, LT
Jan 05, 2023
MaryBurnsville, NC
Dec 26, 2022
MaryBurnsville, NC
Dec 26, 2022
Great local Auction Company
Have participated in Broken Arch auctions for years, honest with great items!
PaulBoonville, MO
Dec 09, 2022
JonathanSutton, VT
Dec 03, 2022
JillStudio City, CA
Dec 01, 2022
MichaelHayes, VA
Nov 26, 2022
JAMESBurlington, IA
Nov 14, 2022
RobertParkville, MD
Nov 07, 2022
PamArchdale, NC
Nov 07, 2022
Pleasant experience throughout entire auction.
When I went to pickup the table the young man helping me remembered speaking to me over the phone. Very personable and thoughtful. One of the best experiences I have had at any auction.
KandieAsheville, NC
Nov 07, 2022
JERRYBroussard, LA
Nov 03, 2022
BennettMurray, KY
Oct 18, 2022
Great Customer Service
Very Top Notch Auction Company. They go over and Above with great customer service. Highly recommend and professional Auction company.
MargaretCary, NC
Oct 11, 2022
Just be careful... several cracks and missing portions of wood on furniture
If you can then go preview in person and if not call for a condition report. They don't always mention or photograph condition issues.
Broken Arch Auction Gallery NCFL#9399Oct 11, 2022
We are sorry that you are unhappy with your purchase. We encourage bidders to contact us with any issues they have post auction. We stand behind what we sell and are here to help. Our office number is 828-713-8869
JonathanSutton, VT
Oct 10, 2022
RoySavannah, GA
Oct 10, 2022
EliasWest Hollywood, CA
Oct 06, 2022
Average Experience, Lacks Post-Sale Follow Up-Proceed with Caution!
*** UPDATE: WARNING BE CAREFUL-Minutes after leaving this review the owner responded. Minutes after his public response was posted he pulled my contact information and called my cell directly. I took the opportunity, without any ill intent or pre judgment, to ask about whether or not they could provide me with paperwork that had been discussed prior to the sale, but the owner was rude, very defensive, slightly heated, and completely unequipped-speaking on a situation he wasn't involved in and seemingly less interested in helping and more focused on defending his business. Ultimately he told me he'd look into it, said he could send one of the documents-which was more than good for me, but eventually a while later said he couldn't do that either due to personal information (which in my opinion was a lie since the paper referenced had no personal info on it and was just a COA that was specifically for the piece I bought). Fine don't send personal info, but the COA for the piece … HIGHLY UNPROFESSIONAL.
Broken Arch Auction Gallery NCFL#9399Oct 06, 2022
Elias, We are a bit confused regarding your complaint. The item you bought was shipped, you have received it and it was as described in the catalog. It was not damaged during shipping. What is your post sale issue? Please call us at 828-713-8869.
RickLas Cruces, NM
Oct 01, 2022
DavidAsheville, NC
Sep 08, 2022
LARRYBurnsville, NC
Sep 07, 2022
ralphHouston, TX
Sep 07, 2022
Broken Arch Auction Gallery NCFL#9399Sep 21, 2022
We are sorry that your item is damaged. We can look back at our photos of the item to see if we missed the damage during cataloging or if it was damaged during shipping. Please reach out to us directly to help us figure out the next course of action. Info@brokenarchgallery.com
JeffAsheville, NC
Sep 05, 2022
michaelLinthicum, MD
Sep 05, 2022
AnnLaurens, SC
Aug 03, 2022
KandieAsheville, NC
Aug 01, 2022
StanWeaverville, NC
Jun 27, 2022
MargaretLenexa, KS
May 30, 2022
Great End to End Buying Experience
I like in house shipping because I don’t need to arrange shipping myself.
PaulVestavia, AL
May 30, 2022
JenetteBurlington, NC
May 30, 2022
DavidPhiladelphia, PA
May 15, 2022
TimothyGreer, SC
May 15, 2022
CynthiaFennville, MI
Apr 29, 2022
JoanAsheville, NC
Apr 26, 2022
Great Stuff!
This is a great auction house-I’ve bought and sold items there-they are efficient, honest and very nice to deal with-perfect! 😄
KandieAsheville, NC
Apr 25, 2022
PatriciaWilmington, NC
Apr 11, 2022
Excellent Auction House
Baskets are as described and pictured. Broken Arch is always a pleasure to work with. Thanks Travis! Glad I found you.
PatriciaWilmington, NC
Apr 11, 2022
Great auction house
My items were as described and pictured. Broken Arch is always easy to work with-their new shipping arrangement worked well. Kind of them to make the arrangement. I've purchased from them many times in the past and have always been pleased. I look forward to shopping at future auctions. Thank you Travis!!
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