Bidder Reviews for Antikauktion Krefeld (14)

GREAT ITEM, I LIKED IT SO MUCH, THE PRICE WAS SUPER AND THE ITEM ORIGINAL AND RARE!!! AAA + + + AMAZING QUALITY OF EVERYTHING-SHIPPING, COMMUNICATION AND A PLEASURE TO DO BUSINESS WITH!!! I HIGHLY RECOMMEND THEM!

I bid and won a nice antique piece from Krefeld. I'm in the U. S. Overall the experience went fine, but Krefeld could improve by allowing credit cards or PayPal; at the moment I could only do a bank wire transfer, which is not convenient. Also, while Krefeld responded to my inquiry (confirming the wire transfer, I had to ask) there was also no communication regarding shipment. I had no idea when the item shipped, no tracking information, etc. The item eventually just arrived at my door (boxed and well packed). So, all is well in the end, but I would have preferred better communication from the auction house, notably confirming payment and shipping related info such as when dispatched and a carrier tracking number.

Email for tracking failed but items arrived as described, well packaged, and quickly considering the distance. Would absolutely buy from them again without any hesitation.

Very professional

Krefeld has not responding to my requests for receipt of payment or status of shipment of object. I have no indication that I will receive the item. Payment by bank transfer was made September 18

Great selection of unique items

Fine Item, fair price, quickly shipped

Everything perfect, fast and safe shipping

I bid on many St. Louis crystal items and was the first time with this auction house. I was a little concerned, being my first time, but all items arrived to me in the United States and described and none were broken. It took a little time to receive the second box but I purchased a lot. I was asked by my bank if I had ever purchased from them before and when I said no they asked me if I was sure I wanted to wire the money since it was a nice sum. I did and I am happy to report I would do business with them again. I appreciate Live Auctioneers assisting me in finding out when my items were to be shipped but all arrived in perfect condition. Thank you.

Communication was prompt when they were asking me for payment. I paid almost $200 for shipping and 2 months later I still don’t have my dishes. They sat in Germany for a month and now they have been in customs for 2 weeks. I am not the shipper so DHL won’t help me and no help from the seller. Buyer beware.

Antikauktion Krefeld is a good company. I got my article easily. Only at the bottom of the bowl there is an area which need to repair a little. I would I saw it at the photos previously, but it is ok.

Perfect auctioneer!