Buyers must accept the following Terms & Conditions to participate in NGU Memorabilia's live auctions. By signing up as a bidder, you acknowledge that you have read and understood our Terms & Conditions and agree to abide by them.
Total Sales Price
The total sales price of an item includes the hammer price plus a 25% buyer's premium. Framing for unframed artwork, packing, shipping, and insurance is extra.
work in our auctions is sold both framed and unframed. Please look at the images and description before you place a bid.
Shipping & Packing
We will ship all over the world. Buyer pays for shipping. At the end of the auction, we will calculate shipping and add it to your final invoice. If you win multiple items, we will combine shipping. We will pack your item with a professional packer using the safest materials.
100% Satisfaction Guarantee
If a purchase arrives and it is defective or damaged, you will get a full refund or replacement item with a similar value of your choice if the oversight was ours. Prior to returning an item, the customer must obtain a Return Authorization from one of our representatives.
7 day money back guarantee on ALL ITEMS
A seller will contact the Buyer within three (3) days of the completion of the auction. Complete payment is due upon receipt of notification of a successful bid and must be done by the Buyer no later than 7 days after an invoice is received. Title shall pass to the Buyer once payment in full has been made. All shipping charges will be borne by the Buyer. Any item that has not been paid within 7 days after the receipt of the notification may be put back on the auction block for sale. Any buyer that does not make payment will automatically be blocked from future auctions and will be filed with a collection agency and the credit bureau.
Methods of Payments
We accept all major credit cards. See payment method section for more information. We reserve the right to refuse certain types of payment.
Right to refuse sale
We reserve the right to refuse any sale due to unforeseen circumstances including, but not limited to: damage to an item, out of stock listing, misrepresented item, withdrawn consignment, or other such issues. In the event of a refused sale for which payment has already been received, a full refund will be issued equal to the purchase price of the given piece.
If you have any question please contact us at KANE@NGUMEMORABILIA.COM
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