Homes and Interiors - Online

TERMS AND CONDITIONS FOR HOMES AND INTERIORS AUCTIONS These conditions of business consist of: 1. Information for Buyers; 2. Terms of Sale (for Bidders and Buyers). 1. INFORMATION FOR BUYERS AT AUCTIONS Introduction The following notes are intended to assist Bidders and Buyers, particularly those that are inexperienced or new to our salerooms. All of our auctions are governed by our Terms and Conditions and any notices that are displayed in our salerooms or announced by the Auctioneer at the auction. Our Terms and Conditions are available for inspection at our salerooms and are available on our website. Our staff will be happy to help you if there is anything in our Terms and Conditions that you do not fully understand. Please make sure that you read our Terms of Sale carefully before bidding in the auction. If your bid is successful, you will be obliged to comply with our Terms of Sale. Methods of payment Lots must be paid for before they are collected or shipped. Acceptable methods of payment are displayed on our website/online bidding platform. We accept cash to an upper limit of 10,000 euros equivalent. Any cheques will need to be cleared before you can take the Goods away. Collection and storage All Lots should be paid for and collected by 5pm on the Friday following the sale. Commission Bidders should check the success of their bids and arrange payment, and collection or shipping within this time. Items not removed by 5pm on Friday may be removed at the purchaser?s expense and storage charges of £10 (plus VAT) for administration and £2 (plus VAT) per lot per day. Agency As Auctioneers we usually act on behalf of the Seller whose identity, for reasons of confidentiality, is not normally disclosed. If you buy at auction your contract for the Goods is with the Seller, not with us as Auctioneer. Estimates Estimates are designed to help you gauge what sort of sum might be involved for the purchase of a particular Lot. Estimates may change and should not be thought of as the sale Price. The lower estimate may represent the Reserve Price (the minimum Price for which a Lot may be sold) and will not be below the Reserve Price. Estimates do not include the Buyer?s Premium or VAT (where chargeable). Estimates are prepared some time before the auction and may be altered on the listing for a lot in our online auction catalogue, or announcement by the Auctioneer before the auction of the Lot. They are not definitive. Buyer?s Premium The Terms of Sale oblige you to pay a Buyer?s Premium at 25% on the Hammer Price of each Lot purchased, except for Fine Wine and Spirits where it is 15%. In addition, VAT is charged on these Premiums (see below). VAT Items in our catalogue may be marked with a dagger ? or double dagger ?, which indicates that VAT is payable by the Buyer on the Hammer Price and the Buyer?s Premium at either the standard rate (currently 20%) or a reduced rate (currently 5%), depending upon the legal requirements relating to that Lot. Lots which do not have either of the above symbols have no VAT payable on the Hammer Price. This is because such Lots are sold using the Auctioneers? Margin Scheme. The VAT included within the Premium is not recoverable as input tax. Shipping Costs are liable for VAT and are payable by the Buyer. Condition reports A condition report for each lot is listed on our website, alongside the item description. Please note that condition reports are a matter of opinion, they are not exhaustive and are a guide only, based on what can be seen to the naked eye, unless otherwise specified, no responsibility is accepted for their accuracy. Lots will not be removed from frames, cases, or housing, unless specified. We may be able to assist you by sending additional images of a lot, on request. Shipping of Goods We offer a delivery service for Lots purchased, either by shipping ourselves, or use of a third party logistics company. Estimates for Shipping Costs for smaller items can be calculated pre-sale on our website under each Lot and are based on value, size and your chosen UK destination. For items purchased the actual cost can be added to your account and paid online after the sale. If you purchase multiple Lots from the same auction, we will combine packaging/deliveries to reduce the Shipping Costs. For lots for which Shipping Costs cannot be automatically calculated, such as furniture, you can obtain a bespoke Shipping Cost from our website to any destination in the world either in advance of the sale or after you have purchased. Estimates of Shipping Costs on our website are based on the low estimate, whilst the actual cost is based on Hammer Price. Electrical Goods These are sold as ?antiques? only. If you buy electrical Goods for use, you must ask a qualified electrician to check them for compliance with safety regulations before you use them. Export of Goods If you intend to export Goods you must find out: a. whether an export licence is needed; and b. if there is a prohibition on importing Goods of that character e.g., because the Goods contain prohibited materials such as ivory. Bidding Bidders are required to register with us before the auction starts. We Reserve the right to impose a deadline prior to the auction by which you must register or by which we must receive a Commission bid. If you wish to bid on high value Lots this deadline may be several days before the auction to allow us sufficient time to carry out the necessary checks. Lots will be invoiced to the name and address on the registration form. You will need to provide us with proof of your identity in a form acceptable to us and such other information as we may require. Please enquire in advance about our arrangements for telephone or online bidding. Please note that we may refuse to register you if you do not provide us with all the information and documentation that we ask for or at our discretion. Commission bidding You may leave Commission bids with us indicating the maximum amount to be bid against a Lot (excluding the Buyers? Premium and/or any applicable VAT). We will execute Commission bids as cheaply as possible having regard to the Reserve (if any) and competing bids. If two Buyers submit identical Commission bids, we may prefer the first bid received (where this can be reasonably ascertained). We recommend leaving Commission bids online via our website, though please contact us about leaving bids by telephone or email. All absentee bids should be received at least 30 minutes before the auction commences; we cannot guarantee to execute Commission bids received after this time. Telephone bidding It may be possible to bid on the telephone for some Lots. The number of lines is limited so we would urge serious telephone bidding only and ask that you be prepared to bid over the top estimate. It is advisable to leave a maximum covering bid in case we are not able to contact you by telephone. All lines must be booked and confirmed in writing before the day of the auction and preferably some time in advance. Telephone bidding involves many variables and whilst we take every care to ensure the smooth operation of this service, we cannot be held liable if your bids are missed for any reason. Online bidding Lots purchased via live online bidding services are subject to additional Commission charges on the Hammer Price payable by the Bidder, in accordance with rates specified by the online service. These are charged at 0% while bidding via Sworders Website. If bidding through other online bidding platforms, you will be charged additional surcharges, which will be payable to us on top of the Hammer Price and our Buyer's Commission at their advertised rate. Cancellation of Purchase If you purchase a lot as a consumer from a seller who is a trader, you may have the right to cancel your purchase of that lot from the day of the auction up to the day which is 14 days after the date on which you take possession of the lot. 2. TERMS OF SALE FOR HOMES AND INTERIORS AUCTIONS Please note that if you register to bid and/or bid at auction, this signifies that you agree to and will comply with these Terms of Sale. Please note that these Terms of Sale relate to Homes and Interior Auctions. We have separate terms for specialist sales and timed online only auctions. 1. Definitions and interpretation 1.1 To make these Terms of Sale for Homes and Interior Auctions easier to read, we have given the following words a specific meaning: ?Auctioneer? means GES & Sons Ltd trading as Sworders Fine Art Auctioneers, a company registered in England and Wales with registration number 6858916 and whose registered office is located at Cambridge Road, Stansted Mountfitchet, Essex, CM24 8GE or its authorised Auctioneer, as appropriate ?Bidder? means a person who places a bid for Goods in our auction ?Bidding Platform? means the bidding platform on which the online auction is held operated by the Auctioneer, or by a third party service provider on the Auctioneer?s behalf ?Bidding Platform Fee? means the bidding platform on which the online auction is held operated by the Auctioneer, or by a third party service provider on the Auctioneer?s behalf ?Buyer? means the person who makes the highest bid for the Goods accepted by the Auctioneer ?Commission? means the Commission that we charge you on the sale of the Goods as set out in Clause 5 below ?Consumer? means an individual acting for purposes which are wholly or mainly outside that individual?s trade, business, craft or profession ?Consumer Contracts Regulations? means the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ?Deliberate Forgery? means: (a) an imitation made with the intention of deceiving as to authorship, origin, date, age, period, culture or source; (b) which is described in the catalogue as being the work of a particular creator without qualification; and (c) which at the date of the auction had a value materially less than it would have had if it had been as described ?FCA? means the Financial Conduct Authority ?Goods? means the Goods that you consign to us for sale in our auction ?Hammer Price? means the level of the highest bid for the good (at or above any Reserve) when the listing period for the lot ends/when the Auctioneer brings down the hammer ?Listing? means a listing of Goods for sale on the Website or Bidding Platform ?Listing Period? means the period during which Bidders may place bids to purchase a Lot ?Premium? means the Premium charged to the Buyer on the sale of the goods in accordance with the Terms of Sale for Homes and Interior Auctions ?Price? means the total of the Hammer Price, Premium, Shipping Costs (if applicable) and any applicable VAT ?Proceeds? means the price less the Commission, the Premium, Shipping Costs, any expenses incurred to your account and any applicable VAT ?Reserve? means the minimum Price at which the goods may be sold; ?Seller? means the owner of the goods and any agent who consigns the Goods for sale on the owner?s behalf (if applicable) ?Shipping Costs? means the charges applied to the shipping of all Goods purchased, should the Buyer ask for Sworders shipping agent to deliver the Goods (if applicable) ?Terms of Consignment for Homes and Interior Auctions? means these Terms of Consignment for Homes and Interior Auctions ?Terms of Sale for Homes and Interior Auctions? means the Terms of Sale for Bidders or Buyers at our Homes and Interior auctions Trader? means a Seller who is acting for purposes relating to that Seller?s trade, business, craft or profession, whether acting personally or through another person acting in the Trader?s name or on the Trader?s behalf (such as an agent and/or the Auctioneer) ?VAT? means any value added tax or equivalent sales tax ?Website? means our Website available at www.sworder.co.uk In these Terms of Sale the words ?you?, ?yours?, etc. refer to you as the Buyer. The words ?we?, ?us?, etc. refer to the Auctioneer. Any reference to a ?Clause? is to a clause of these Terms of Sale unless stated otherwise. 2. Information that we are required to give to Consumers 2.1 A description of the main characteristics of a Lot is contained in the Listing for that Lot. 2.2 Our name, address and contact details as set out herein or on our Website. 2.3 The technical means for concluding the contract to buy Lots are set out in Clause 3. 2.4 The Price of the Goods and arrangements for payment as described in Clauses 4, 5, 6 and 9. 2.5 The arrangements for collection or delivery of the Goods as set out in Clauses 9 and 12. 2.6 Your right to cancel your purchase of a Lot and to receive a refund as set out in Clause 10 (provided you return the Lot to us at your own cost) and a copy of the Model Cancellation Form (attached). 2.7 Your right to return a Lot and receive a refund if the Lot is a Deliberate Forgery as set out in Clause 15. 2.8 We and Trader Sellers have a legal duty to supply Lots to you in accordance with these Terms of Sale. 2.9 If you have any complaints, please send them to us directly at auctions@sworder.co.uk. 3. Bidding procedures and the Buyer 3.1 You must register your details with us and provide us with any requested proof of identity and billing information, in a form acceptable to us when you: 3.1.1 login to our Website / the Bidding Platform to bid 3.1.2 request a telephone bid or leave a commission bid on a lot 3.2 You must also satisfy any security arrangements we have in place before using our online bidding platform to bid on any Lot. 3.3 If you instruct us, we may execute Commission bids on your behalf. We will confirm receipt of your instruction by sending you an email acknowledging your request and confirming your bid. Neither we nor our employees or agents will be responsible for any failure to execute your Commission bid, unless our failure to do so is unreasonable. Where two or more Commission bids at the same level are recorded, we have the right to prefer the first bid made (where this can be reasonably ascertained). 3.4 The Bidder placing the highest bid for a Lot accepted by the Auctioneer, will be the Buyer at the Hammer Price. Any dispute about a bid will be settled at our discretion. We may reoffer the Lot during the auction or may settle a dispute in another way. We will act reasonably when deciding how to settle the dispute. 3.5 Bidders will be deemed to act as principals, even if the Bidder is acting as an agent for a third party. 3.6 We may bid on Lots on behalf of the Seller up to one bid below the Reserve. 3.7 We may refuse to accept any bid if it is reasonable for us to do so. 3.8 Bidding increments will be at our sole discretion (but will be in line with standard auction practice). 4. The purchase Price 4.1 As Buyer, you will pay: a. the Hammer Price; b. a Premium of 25% plus VAT of the Hammer Price or 15% plus VAT for our Fine Wine and Spirits Auction; c. any artist?s resale right royalty and/or Bidding Platform Fee payable on the sale of the Lot; and d. any VAT due. 5. VAT 5.1 You shall be liable for the payment of any VAT applicable on the Hammer Price, Premium and Shipping Costs (if applicable) due for a Lot. Please see the Listing for that Lot and the VAT guidelines provided on our Website and/or Bidding Platform for further information. 5.2 We will charge VAT at the current rate at the date of the auction. 6. Bid confirmation process 6.1 If you are successful in bidding on a lot, or have left a commission bid with us, we will send to you a ?bid results? email confirming the outcome (if you have left commission bids with us, the bid results email will also let you know if your bid was not successful). The bid results email will include the following information: 6.1.1 auction name/ number/ date 6.1.2 the details for the lots that you have successfully bid on, if you have bid live on our website or by telephone 6.1.3 the outcome of your bid if you have left a commission bid with us 6.1.4 our identity, address and contact details 6.2 We will send you a further invoice email which contains the following details: 6.2.1 your invoice number 6.2.2 A link to your invoice will sets out the following information: 6.2.2.1 lot number 6.2.2.2 a description of the lot you have successfully bid for 6.2.2.3 the Hammer Price for the Lot that you have successfully bid for plus the Premium and any applicable VAT; 6.2.3 A link to the online payment section of our website, so that you can pay for the items you have purchased 6.2.4 Information about Sworders shipping service and how you can add this to your invoice 6.2.5 How to arrange collection of your items from us 6.2.6 A link to these terms and conditions 6.3 The Lot will be ready for you to collect at the given location following our receipt of the Total Amount Due from you in cleared funds. 6.4 We reserve the right to cancel the Contract on behalf of the Seller in (amongst others) the following situations, without being liable for any damage or costs: 6.4.1 your contact or billing information is not correct or not verifiable; 6.4.2 your bid is flagged up by our security systems as an unusual bid or a bid susceptible to fraud; 6.4.3 You have failed to provide us, on request, with proof of your identity, in a form acceptable to us (and any other information that we require in order to comply with our anti-money laundering obligations; or 6.4.4 your payment is not received within five days of our acceptance of your bid. 7. The contract between you and the Seller 7.1 The contract for the purchase of the Lot between you and the Seller will be formed when the Auctioneer records the winning Lot in the sale book accepting the highest bid for the Lot at auction, unless due diligence information required by us under the Money Laundering Regulations 2019 in accordance with our internal procedure remains outstanding, in which case the contract will be formed when that information is accepted by us as complete. 7.2 You may directly enforce any terms in the Terms of Consignment against a Seller to the extent that you suffer damages and/or loss as a result of the Seller?s breach of the Terms of Consignment. 7.3 If you breach these Terms of Sale, you may be responsible for damages and/or losses suffered by a Seller or us. If we are contacted by a Seller who wishes to bring a claim against you, we may at our discretion provide the Seller with information or assistance in relation to that claim. 7.4 We normally act as an agent only and will not have any responsibility for default by you or the Seller (unless we are the Seller of the Lot). 8. Payment 8.1 Immediately following your successful bid on a Lot you will: 8.1.1 give to us, if not already provided to our satisfaction, proof of identity in a form acceptable to us (and any other information that we require in order to comply with our anti-money laundering obligations); and 8.1.2 pay to us the total amount due in any way that we agree to accept payment. 8.1.3 pay in full the Shipping Costs prior to the Goods being shipped, should you agree to Sworders shipping agent delivering the Goods. 8.2 If you owe us any money, we may use any payment made by you to repay these debts. 9. Title and collection of purchases 9.1 Once you have paid us in full the total amount due for any Lot, ownership of that Lot will transfer to you. You may not claim or collect a Lot until you have paid for it. 9.2 You will (at your own expense) collect any Lots that you have purchased and paid for not later than 5pm on the Friday following the auction, or such later date as is specified on our Website. 9.3 If you agree to using Sworders delivery service, only when the full Shipping Costs have been paid will the Goods be dispatched. We reserve the right that some Lots will not be suitable for an automated shipping estimate and will require bespoke quotes from the shipping agent. 9.4 Should you decide to use the delivery service, you thereby agree to allow us to share relevant personal data that we hold with the shipping agent in order to allow effective communication between the shipping agent and you, and to enable delivery. 9.5 If you do not collect the Lot within the time period under Clause 9.2, you will be responsible for any reasonable removal and storage charges in relation to that Lot. 9.6 Risk of loss or damage to the Lot will pass to you when you (or your agents) take physical possession of the Lot. 9.7 If you do not collect the Lot that you have paid for within thirty days after the auction, we may sell the Lot. We will pay the Proceeds of any such sale to you but will deduct any storage charges or other sums that we have incurred in the storage and sale of the Lot. We reserve the right to charge you a selling Commission at our standard rates on any such resale of the Lot. 10. Right to cancel 10.1 If you are contracting as a Consumer and the Seller of a Lot is a Trader, you will have a statutory right to cancel your purchase of that Lot if you change your mind for any reason. The provisions below set out your legal right to cancel. Further advice about your legal right to cancel your purchase is available from your local Citizens Advice Bureau or Trading Standards office. 10.2 You may cancel your purchase at any time from the date of bid results email up to the end of the fourteenth day after the day of collection of the Lot by you or the person specified by you for collection (e.g. if you receive a bid results email on 1 January and you collect a Lot on 10 January, you may cancel at any time between 1 January and the end of the day on 24 January). 10.3 To cancel your purchase, you must inform us of your intention to cancel it. The easiest way to do so is to complete the model cancellation form attached to these Terms of Sale. If you use this method, we will email you to confirm that we have received your cancellation. Alternatively, you can email us at auctions@sworder.co.uk. If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you send us the email, or we receive the letter from you. 10.4 If you exercise your right to cancel your purchase, you will receive a refund of the Total Amount Due paid for the Lot in accordance with Clause 11. When exercising the cancellation right, you must return the Lots to us immediately at your own cost (as set out below). 10.5 You are entitled to a reasonable opportunity to inspect the Lots (which will include removing them from their packaging and inspecting them). At all times, you must take reasonable care of the Lots and must not let them out of your possession. If you are in breach of your obligations to take reasonable care of the Lots in this Clause, we will have a claim against you and may deduct from the refund costs incurred by us as a result of the breach. 10.6. This provision does not affect your statutory rights. 10.7 The cancellation right described in this Clause is in addition to any other right that you might have to reject a Lot, for instance because it is a Deliberate Forgery as set out in Clause 15.1 below. 11. Exercising the right to cancel 11.1 Where you have validly returned a Lot to us under your right of cancellation described in this Clause 10, we will refund the full amount paid by you for the Lot. 11.2 Please note that we are permitted by law to reduce your refund to reflect any reduction in the value of the Lot, if this has been caused by your handling of the Lot in a way contrary to the conditions specified in these terms or which would not be permitted during a pre-sale exhibition held prior to an auction. If we refund you the price paid before we are able to inspect the Lot and later discover you have handled the Lot in an unacceptable way, you must pay us an appropriate amount. 11.3 You will be responsible for returning the Lot to us at your own cost. 11.4 We will process any refund due to you: 11.4.1 if you have collected the Lot but have not returned it to us: fourteen days after the day on which we receive the Lot back from you or, if earlier, the day on which you provide us with evidence that you have sent the Lot back to us; or 11.4.2 if you have not collected the Lot or you have already returned the Lot to us: fourteen days after you inform us of your decision to cancel the Contract. 11.5 We will refund you using the same means of payment that you used for the transaction. 11.6 Legal ownership of a Lot will immediately revert to the Seller if we refund any such payment to you. 11.7 For further information on how to return Lots to us, please get in touch with us at www.sworder.co.uk 12. Remedies for non-payment or failure to collect purchases 12.1 Please do not bid on a Lot if you do not intend to buy it. If your bid is successful, these Terms of Sale will apply to you. This means that you will have to carry out your obligations set out in these Terms of Sale. If you do not comply with these Terms of Sale, we may (acting on behalf of the Seller and ourselves) pursue one or more of the following measures: 12.1.1 take action against you for damages for breach of contract 12.1.2 reverse the sale of the Lot to you and/or any other Lots sold by us to you 12.1.3 resell the Lot by auction or by private treaty (in which case you will have to pay any difference between the price you should have paid for the Lot, and the price we sell it for, as well as the charges outlined in Clause 9.7). Please note that if we sell the Lot for a higher amount than your winning bid, the extra money will belong to the Seller 12.1.4 remove, store and insure the Lot at your expense 12.1.5 if you do not pay us within five business days of your successful bid, we may charge interest at a rate not exceeding 1.5% per month on the total amount due 12.1.6 keep that Lot or any other Lot sold to you until you pay the total amount due, including Shipping Costs where applicable 12.1.7 reject or ignore bids from you or your agent at future auctions or impose conditions before we accept bids from you; and/or 12.1.8 if we sell any Lots for you, use the money made on these Lots to repay any amount you owe us. 12.2 We will act reasonably when exercising our rights under Clause 12.1. We will contact you before exercising these rights and try to work with you to correct any non-compliance by you with these Terms of Sale. 13. Warranties 13.1 The Seller warrants to us and to you that: 13.1.1 the Seller is the true owner of the Lot for sale or is authorised by the true owner to offer and sell the Lot at auction; 13.1.2 the Seller is able to transfer good and marketable title to the Lot to you free from any third party rights or claims; and 13.1.3 as far as the Seller is aware, the main characteristics of the Lot set out in the auction catalogue (as amended by any notice displayed in the saleroom or announced by the Auctioneer at the auction) are correct. 13.2 If, after you have placed a successful bid and paid for a Lot, any of the warranties above are found not to be true, please notify us in writing. Neither we nor the Seller will be liable to pay you any sums over and above the total amount due and we will not be responsible for any inaccuracies in the information provided by the Seller except as set out below. 13.3 If a Lot is not second-hand and you purchase the Lot as a Consumer from a Seller that is a Trader, a number of additional terms may be implied by law in addition to the Seller?s warranties set out at Clause 13.1 (in particular under the Consumer Rights Act 2015). These Terms of Sale do not seek to exclude your rights under law as they relate to the sale of these Lots. 13.4 Save as expressly set out above, all other warranties, conditions or other terms which might have effect between the Seller and you, or us and you, or be implied or incorporated by statue, common law or otherwise are excluded. 14. Descriptions and condition 14.1 Our descriptions of the Lot will be based on: (a) information provided to us by the Seller of the Lot (for which we are not liable); and (b) our opinion (although it is likely that we will not be able to carry out a detailed inspection of each Lot). 14.2 Representations or statements by us as to authorship, genuineness, origin, date, age, provenance, condition or estimated selling price involve matters of opinion. We undertake that any such opinion will be honestly and reasonably held and accept liability for opinions given negligently or fraudulently. 14.3 Please note that many of the Lots that you bid on in our auction are second-hand and Lots are unlikely to be in perfect condition. Lots are sold ?as is? (i.e. as you see them at the time of the auction). Neither we nor the Seller accept any liability for any condition issues affecting a Lot if such issues are included in the description of the Lot in the Listing, are included in the condition report for the lot, or are revealed by photographs of the Lot appearing on the Listing. 15. Deliberate Forgeries 15.1 You may return any Lot which is found to be a Deliberate Forgery to us within thirty days of the auction provided that you return the Lot to us in the same condition as when it was released to you, accompanied by a written statement identifying the Lot from the relevant catalogue description and a written statement of defects. 15.2 If we are reasonably satisfied that the Lot is a Deliberate Forgery, we will refund the money paid by you for the Lot (including any Premium and applicable VAT) provided that if: 15.2.1 the catalogue description reflected the accepted view of experts as at the date of the auction; or 15.2.2 you personally are not able to transfer good and marketable title in the Lot to us, you will have no right to a refund under this Clause. 15.3 If you have sold the Lot to another person, we will only be liable to refund the Price that you paid for the Lot. We will not be responsible for repaying any additional money you may have made from selling the Lot. 15.4 Your right to return a Lot that is a Deliberate Forgery does not affect your legal rights and is in addition to any other right or remedy provided by law or by these Terms of Sale. 16. Our disclaimers and liability to you 16.1 The Website and the Bidding Platform are provided by us or our service providers without any warranties or guarantees. All users of our Website and/or the Bidding Platform bear the risks associated with the use of the internet. 16.2 Both our Website and the Bidding Platform provides content from users, internet sites or resources. While we try to ensure that material included on our Website and/or the Bidding Platform is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. Except as expressly set out herein, we will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems users may experience with the Website and/or the Bidding Platform. If we are informed of any inaccuracies in the material on our Website or the Bidding Platform we will attempt to correct the inaccuracies or ask our service providers to do so as soon as we reasonably can. 16.3 You acknowledge that the Website and the Bidding Platform are provided as is for public use, subject to registration. Registration is free of charge and as such we have no responsibility to users of our Website and/or the Bidding Platform for any downtime or errors on our Website or the Bidding Platform. If, because of errors on our Website and/or the Bidding Platform an auction cannot be completed, our only responsibility to you is to enable Sellers to re-list Goods once our Website and/or the Bidding Platform is back up. In particular, we will not be liable for any loss of opportunity or disappointment suffered as a result of participating in our online auction. We will not be liable for any loss of opportunity or disappointment suffered as a result of participating in our online auction. 16.4 In addition, neither we nor the Seller shall be responsible to you, and you shall not be responsible to the Seller, or us for any loss or damage any of us suffer that is not a foreseeable result of any of us not complying with the Terms and Conditions for Homes and Interior Auctions. Loss or damage is foreseeable if it is obvious that it will happen or if at the time of the sale of the Lot, we, you and the Seller knew it might happen. 16.5 Subject to Clause 16.6, if we are found to be liable to you for any reason (including, amongst others, if we are found to be negligent, in breach of contract or to have made a misrepresentation), our liability will be limited to the total purchase Price paid by you for any Lot. 16.6 Notwithstanding the above, nothing in these Terms of Sale for Homes and Interior Auctions limits the liability of us or employees or agents for: 16.6.1 death or personal injury resulting from negligence (as defined in the Unfair Contract Terms Act 1977); 16.6.2 fraudulent misrepresentation; or 16.6.3 any liability which cannot be excluded by law. 17. Notices 17.1 All notices between you and us regarding these Terms of Sale for Homes and Interior Auctions must be in writing and either from your registered email address, our email address, or if in hard copy letter, signed by or on behalf of the party sending it. 17.2 Any notice referred in Clause 17.1 may be given: 17.2.1 by delivering it by hand; or 17.2.2 by first class pre-paid post or recorded delivery; or 17.2.3 by email 17.3 Notices must be sent: 17.3.1 by hand or registered post; a. to us, at our address set out in these Terms of Sale for Homes and Interiors Auction or at our registered office address appearing on our Website; and b. to you, at the last postal address that you have given to us as your contact address in writing; or 17.3.2 by email: a. to us, by sending the notice to the following email address: auctions@sworder.co.uk b. to you, by sending the notice to any email address that you have given to us as your contact email address in writing. 17.4 Notices will be deemed to have been received: 17.4.1 if delivered by hand, on the day of delivery; 17.4.2 if sent by first class pre-paid post or recorded delivery, two business days after posting, exclusive of the day of posting; or 17.4.3 if sent by email, at the time of transmission unless sent after 17.00 in the place of receipt in which case they will be deemed to have been received on the next business day in the place of receipt 17.5 Any notice or communication given under these Terms of Sale for Homes and Interior Auctions will not be validly given if sent by fax, any form of messaging via social media or text message. 18. Data Protection We will hold and process any personal data in relation to you in accordance with our privacy policy, a copy of which is available on our Website. 19. General 19.1 We may, acting reasonably, refuse to allow you to bid in our Homes and Interior auction. 19.2 We act as an agent for our Sellers. The rights we have to claim against you for breach of these Terms of Sale may be used by us, our employees or agents, or the Seller, its employees or agents, as appropriate. Other than as set out in this Clause, these Terms of Sale are between you and us and no other person will have any rights to enforce any of these Terms of Sale. 19.3 We may use special terms in the Listing for particular Lots. You must read these terms carefully along with any glossary provided on our Website. 19.4 Each of the clauses of these Terms of Sale operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect. 19.5 We may change these Terms of Sale from time to time, without notice to you. Please read these Terms of Sale carefully, as they may be different from the last time you read them. 19.6 Except as otherwise stated in these Terms of Sale, each of our rights and remedies: (a) are in addition to and not exclusive of any other rights or remedies under these Terms of Sale or general law; and (b) may be waived only in writing and specifically. Delay in exercising or non-exercise of any right under these Terms of Sale is not a waiver of that or any other right. Partial exercise of any right under these Terms of sale will not preclude any further or other exercise of that right or any other right under these Terms of Sale. Waiver of a breach of any term of these Terms of Sale will not operate as a waiver of breach of any other term or any subsequent breach of that term. 19.7 These Terms of Sale and any dispute or claim arising out of or in connection with them (including any non-contractual claims or disputes) shall be governed by and construed in accordance with the laws of England and the parties irrevocably submit to the exclusive jurisdiction of the English courts. These terms are based upon the recommended terms of sale by the Society of Fine Art Auctioneers and Valuers. _____________________________________________ SCHEDULE 1 CANCELLATION FORM (Complete and return this form only if you wish to withdraw from the Contract and cancel your purchase of a lot) To Sworders Fine Art Auctioneers Cambridge Road Stansted Mountfitchet Essex CM24 8GE Tel: 01279 817778 Email: auctions@sworder.co.uk I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]: Auction Title:????????...??????????????????????????????? Auction Date:???????????????????????????????????????.. Lot No:??????????????????????????????????????????. Brief Description of Lot:???.????????????????????????????????.. Bid successfully on [*]/received on [*]:????????????????????????..?????... Name of consumer(s):????????????????????????????????????. Address of consumer(s):???????????????????????????????????. Signature of consumer(s) (only if this form is notified on paper) ??.??????????????????????????????????????????.. Date:???????????? [*] Delete as appropriate

To save you having to wait, we operate a mandatory booking system for collections. Please book your appointment 24 hours in advance, to ensure your items are ready when you arrive. All items will be available to collect from the day after the sale at our Stansted Auction Rooms. Please select ‘Collection’ as your appointment type when booking your collection time.