Bidder Reviews for San Rafael Auction Gallery (178)

Alway great to do business with San Rafael Auction Company

I bought an antique cabinet and had a very difficult time lining up a shipper; the shipping cost was nearly 3 times the cost of the item. The shipper broke a glass panel which will be costly to replace as the cabinet will need to be dismantled. While the cabinet is lovely, the hassle was not worth the price.

The name of the manufacturer of these clock is not Kienzie but it's Kienzle. I would also welcome a more detailed description about working condition.

Little but Oh MY! Great auction house that specializes in only great goods no matter what category. Best thing is the integrity of the owner and staff. Descriptions are always right on. And, they right any wrong. *****

Shipping from this auction house is VERY expensive

Excellent auction house. I purchased a large mirror, and they were very helpful in arranging delivery.

Better disabled access at the site would be appreciated.

it was nice meeting you guys and I meet up with Lita Scarborough and Naim Farhat and I said hello for you guys. Douglas

they are honest auction house and give you the history of the subject. which is very importance for the collector.

Best auction house in Northern California!

One of the better expierences ive had

The UPS store dragged their feet picking up the item. I called them to ask the shipping status and they asked me for the credit card info which I'd already given them. They looked around and found it. They picked up the item the next day (I'd paid for 3 day shipping), and I think they overcharged me on the insurance. In business since the mid 1980s, I routinely arrange pick-ups from major auction houses, and now and then there is a glitch, but this was irritating. The package was well-wrapped, but I'm not sure I'd use them again.

I am looking forward to the next Auction.

I do think these auction houses could do a better job disclosing or showing damage to pieces utilizing close up photos. Other than that, Ive always had a favorable experience at San Rafael Auction Gallery.

One of the best area auctions in Northern California

I look forward to your auctions. You always have very interesting merchandise.

I expect to continue my purchases from this firm. Everything was efficient and professional.

Highly satisfied with the actual item that I purchased. Even prettier in person. Process of getting it could have been more streamlined. Would prefer to purchase and have shipping tied directly to it, vs a 3 step process.

The object I bought showed major damages not shown on photos nor described in the comment.

I'm buy lot 599.2 Chinese opium pipes. It's Totally not jadeite. One is made up of marble. Other one is Made up of plastic. Also it is form 21th. Not 19th. I want refund.

Pleasant, professional and easy to work with. Will bid with them again.

Excellent all around!

Wonderful place to do business, I have been a customer for over 25 years.. Bert and crew are the greatest...

Nice item, no hassle shipping. Thank you!

It would be better to pay by paypal than to transfer the data of credit card

Dealing, at a distance, is always difficult. I have purchased from them in the past and was quite satisfied. I did not hesitate this time. Goods have yet to be delivered. Kathryn

Well run, fast coordination between auction house and shipper, quick response to questions.