Bidder Reviews for Austin Auction Gallery (1,217)

An easy and thorough transaction. The rug was in beautiful condition.

Nice items at sale

Very nice.

Great auctions, staff are very knowledgeable,

Great. Always a pleasure.

Won bid and paid but never heard from Austin Auction Gallery again after paying. Never received won items.

very professional and great auction site

We love Austin Auction Company. We have been shopping there for many years, way before the auctions were posted on the internet.

Love the auction, very professional and accommodating!

Always beautiful products and service. Thank you.

Love Austin Auction Gallery!

It's always a pleasure doing business with Austin Auction Gallery-great items & an awesome staff.

Perfect experience. Could not be happier.

Fabulous experience very happy.

Considering just the volume that they sell at each auction, they do a great job! I will continue to buy from them!

The recommended shippers on the Austin Auction Gallery website initially tried to scalp me by way overcharging me. I contacted Austin Auction Gallery and told them that both shippers were trying to overcharge me for shipping a small item. The auction house representative contacted them and then one of the shippers called me back with a more reasonable quote (less than half of what they initially quoted). They said it was a typo. I don’t believe it. These shippers prey on folks who need items picked up from the auction house and shipped. Supposedly they are not supposed to charge for pickup as they are recommended shippers and getting many jobs as a result. Very dishonest business practice. At least the auction house stepped in and got them to reconsider. Would get multiple quotes with and without pickup charges to see what they are actually charging for pickup.

They never responded to my email request for a copy of my invoice showing that it was paid.

Experienced, friendly, and helpful personnel! Easy transaction, great location, and a fun place to come.

Thank you for providing options for third-party shippers. Good to let your customers know that it pays to shop around. The first quote for shipping my items was well over $800. Another firm on your list was able to do it for less than half; the items were well packaged and received promptly.

Fantastic auction house with great staff to make your experience extraordinary!

They are without question the very best. They are 100 % open and honest. Never attempt to cover flaws or any damage. They tell you up front and stand behind anything they tell you.

Kurt at Pak and Ship is your best shipper for small items!!

Staff at Austin Auction Gallery are dedicated to keeping buyers happy. Excellent online catalog and opportunity for onsite preview. Pickup is a breeze with help loading and arranging for a safe ride. Everyone there is very friendly. It’s an experienced group that know the market and offers a great experience for both sellers and buyers.

I have bought in several ocassion with you because I like several of the items you offer I only regret that last time I wanted to buy a after auction item and I wrote you to reserve and buy the item but your e mail response was late, because when you came back to me the item was already sold to someone else. If this option comes up again, I will rather call instead of emailing you. Have a great new year!!

Always honest and reveal damages when bringing up an item to be sold. Always customer friendly and willing to take time with customers durin review time. Extremely capable, cordial, helpful staff. Most honest and truthful auctions I have ever attended. Simply, they are the best anywhere. Paul