Bidder Reviews for Lunds Auctioneers & Appraisers Ltd. (444)

We've spent at least $20, 000.00 in the past 5 weeks and have purchased items over the last number of years. The staff are very friendly and they do get some good items for sure! Our issues are: 1. Rarely are dimensions posted making us constantly have to ask for measurements. 2. Lack of adequate pictures-posting only a single picture and expecting a buyer to guess the rest is not okay. 3. Inaccurate descriptions-it infuriating and unethical to state that an item is Art Deco, or some other term when in fact the item is a modern copy. 4. Buyers beware-concealed or undisclosed damage and lack of a transparent description. We truly hope to see some changes and are more than happy to edit or change our review.

They often do not correct mistakes in catalogue description. When you leave an absentee bid they will artificially bid the price up to that level. So they're not bidding on your behalf but on the seller's/their own. Elsewhere this is illegal. Both behaviours should be corrected if the auction process is to be respected.

very satisfied with the service

Everyone I have dealt with has been helpful and friendly.

I was thrilled to win the item, the management was very kind and quick to reach out to iron out details of shipment. highly recommend thus auction house!

Just wish I could hear Jeff and Peter’s voice.

I just hoped that the figure was displayed without the masking tape so that it fully displayed the 1/2 hole on the leg. The item was noted as "damaged" so it's half on me. They forgot to ship it to me that was another problem, but over all I am still happy with the service and item.

Great Auction House

The group at Lunds is professional, knowledgeable and very responsive. A pleasure to deal with, by every standard.

They gave me misleading information about the weight of the silver boxes. After receiving the package I messaged the auction house asking why they didn't tell the correct weight or just say they don't have a scale and don't know the weight instead of giving misleading information, but they just ignored me and didn't reply.

I am very happy as always with the service I receive from Lunds Auction House.

In normal years I'd just arrange to pick up the items I've bought, but with the boarder closed due to the pandemic I'm very satisfied with the method, and cost, of shipping from Lund's. I will continue to do business with them.

I have never had a problem with Lunds Auction House. They are very professional and eager to help. I have sold and bought with them and I will continue.

Item came with undisclosed damage that will need professional repair by a silversmith. Auction house failed to respond to two emailed requests for assistance. Do not recommend.

I live in a different province so accuracy in descriptions and photography is important. I was happy with both. One of the things I particularly liked was an actual person answering the phone and the pleasant manner. I will definitely buy again from them. I used Live Auctioneers, recommended by Lunds to attend the auction and it was great.

No receipts from the house. No response after asking 3 times for the digital copy of receipts. After they received the payment, no responses at all.