Bidder Reviews for Jackson's International Auctioneers (292)

Excellent product, best recommendations!

Superb packaging. Many thanks.

Jackson’s was very helpful through the entire process. Great people to work with.

I have bought three large bronze statues from them and they packed them carefully. All arrived safely. It is worth the expense to ensure that they do. I much prefer in-house packing and shipping. This newest bronze had a fragile part that could have easily broken off (a thin flute that stuck out from the bronze), but it didn't. One just has to figure in the cost of the buyer's premium, credit card fee, shipping, and packing into one's bidding.

Great auction house, have purchased from them before. In house shipping is great and not a ripoff!!!

I am thoroughly impressed by the team at Jackson Internation Auctioneer. They are very knowledgeable, responsive and leading industry experts in a number of categories. The service is impeccable with regular communications as need post-purchase which is so important. I would HIGHLY recommend Jackson Internation Auctioneers!

I have bought from Jackson’s several times. Always helpful and responsive. Shipping is fast and easy. The items they offer are always high quality.

Just as described with excellent packing

Absolutely stunning piece. Thank you!

Since I paid, no shipping update, no reply to my emails.

Jackson's responds to questions before the auction, payment is easy and the in-house shipping is fabulous.

So many auction houses have cumbersome shipping processes but NOT Jackson's. My item was professionally packaged to survive the Rugby delivery team. I'm thrilled!

Easy to register. Fast response from Auctioneer. Items received as described. Professional packing and quick ship.

Never again this company

Great auctioneer! A +

Best shippers i have dealt with we buy glass and the packing of the lots we bought were awesome

Great communication, will bid on future auctions

Nice item, Fast shipping, Thanks very much!

Collaborative, kind, precise. Excellent experience

Expertly packed with in-house shipping and transaction was a breeze. Wish all auction houses were this easy to work with.

Had a couple of questions, they were all quickly answered. I appreciate that Jackson's arranges shipping and that customers do not have to deal with a third party.

Notification that payment was received was non-existent. Had to call to get a paid invoice. Asked for USPS shipping but got sky-high FedEx instead. Called to inquire about when item would be shipped (after two weeks). Received a reply that was both rude and curt. Item finally shipped after 3 weeks. Last time using Jackson's.

Bid with absolute confidence. Great auction house

I like their professional conduct. Just a pleasure to deal with.

I have bought from them for over 20 years many times live in the gallery The last few years the shipping has become a total ripoff especially when you consider they already have a high BP. So this was my last purchase for a awhile maybe 5 years or so i will give them another shot-but if you are going to have high BP, not give an outside option for shipping and ripoff the captive audience you shouldnt expect to keep your customers even if they have been with you 20 years. BTW i understand shipping costs i ship 10 packages per day.

I emailed them with the crazy shipping cost they gave me and they emailed me back very fast, Then they reduced their shipping cost to a very fair cost to me.

I won the item and paid immediately. The shipping charge was $850.00. No problem. No word from them for a month. I called in and the shipping person John used a lot of words but said nothing. He was "looking into" shipping (after a month?) and he would call me back the following Wednesday. He didn't. I specifically asked if he had undercharged on the shipping when I CALLED HIM AGAIN, and he denied that. "He was still researching" 6 weeks in. I suggested he look into a shipper which he did and let me know they could finally send it but the shipping would be substantially more. SERIOUSLY?? If I send an invoice to a customer and they pay it that is a contract I must honor. Apparently not with Jacksons. They actually sent a letter thanking me for my "Understanding" that the deal was canceled, and I was not getting my item. My only understanding was that there was no point making a fuss because there was really nothing I could do. I think they are dishonest and apparently many others feel the same. check the ratings before you bid..... Avoid them.

Love the print put shipping was a complete disaster. It is obvious whoever packed the piece cannot tell the difference between plexiglass and real glass as the masking taped the surface as though it was glass. The tape left adhesive on the plexi and the frame which was a nightmare to clean and scratched the plexi in the process. All this on top of an outrageous $700.00 shipping charge. I have bought from Jackson's before but now I'm hesitant.

The beaded child's vest was listed as sinew sewn which would have made the auction house's dating correct. However, the vest is thread sewn making it a later piece. Just glad I didn't pay too much for it.