Bidder Reviews for Crescent City Auction Gallery (215)

very helpful and courteous

I live out of town and had my daughter pick the item up. They unfortunately gave her the wrong item. I met her in Baton Rouge (2.5 hours away) to pick it up and was disappointed to discover it was not the correct item. I was a bit upset that I drove that far, and was not able to get the drawing or have it framed at the time.

Thank you

Disorganized, dirty, and rather unfriendly “cashier” staff. I will not be buying from them again. Nor will I recommend them to others. The transport staff, however, was very approachable

Pieces were "misrepresented". Set of Walnut Chairs represented as "leather" were actually an embossed rubber/vinyl resin materail a. k. a.-naugahyde. A 19th Century Corner Cabinet was panelled top and bottom with 1950's masonite **********. Overpaid tremendously.

They automatically charge you $150 in storage fees if not picked up in 10 Days. When you live out of state, it’s not always instant to group with a transport within 10 days. Especially if you are traveling and running a business. They are the only auction house to do this.

I have dealt with this auction house many time and have always had a very good experience. They are very nice and professional in their business dealings and I plan to continue to do business with them for many years.

All emails subsequent to the auction went unanswered. I was conveyeying that I could not get in touch with any of their nominated shippers.

Wish you did in house shipping!

Pleasant and easy to deal with. Very cooperative and helpful.

I bought a pair of vases. I wanted to pick up in person while in New Orleans but I couldn't make it until the next business day after they wanted things picked up. They were going to charge me $150 for pick up the next day. Enough said.

They were rude and I was very dissatisfied with the item I purchased. Would not buy from them again

My experience was not good. Jennifer

There shipping Co is a third party, which they recommended to me, they were very expensive and not professional, One coded me $250, other one $180. and I chose the other one for $136, which still was expensive?

Crescent city is very friendly and has wonderful auctions.

CC is my favorite auction house. We have been buying items from them for years which are in our houses in New Orleans and Houston. Adam and staff are always helpful and their business is run well. Regards, Joe

As a first time buyer online without the opportunity to visit the preview, I was very nervous about the process. The Crescent City Auction House staff were polite and extremely helpful. The items I purchased exceeded my expectations. I will be a repeat customer of this auction house and LiveAuctioneers as a result of my positive experience.

I asked for a DETAILED condition report. All I got was a general condition report. Will have to wait and see how accurate that was.

To not offer any type of shipping services and to charge 25 % buyers premium is ridiculous. For that high buyers perm, I would have expected a high quality of customer service. I never receive an email from the auction house except for the invoice for payment. No email with a receipt or confirmation of payment received. I had to arrange all the shipping myself for a very small item that could have been shipped by the post office. I will not be purchasing from this auction house again.

Crescent City Auction was fine-item as described, no problem with payment, overall good experience. The only negative was the third party shipper "the UPS Store", which had been recommended by the auction house. I have used other "UPS Stores", but this one was extremely slow to pick up and ship my item. I had to call and e-mail "the UPS Store" repeatedly. Delivery of my item was a full month after the auction.

Would be nice to know that items were not shipped. It took 3 weeks for the auction company to tell me the item wasn't picked up

This was my first time on-line bidding, and everything went smoothly!

They followed up with further provenance on the item. Great!

I purchased a beautiful frame, fully intact and in excellent shape. I received a broken frame with a large section completely missing. The frame was wrapped and sealed in plastic with good protection. The piece clearly was broken and lost after I purchased the painting and prior to the painting being wrapped and shipped. After sending photos and writing several notes, I received a snide statement from the auction house suggesting I read the conditions of sale "as is", of course ignoring that I did not receive the entire item I purchased. I would seek legal remedy if it were worth more than just a frame. They chose the shipper for me yet they don't even have the decency to investigate and find the missing section of the now useless frame. I am appalled by their insulting and patronizing response. As an experienced auction buyer for 25 years, I am disappointed.