Bidder Reviews for Art Antique Auction Gallery (213)
4.5 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
100-150 of 213 Reviews
All Ratings
Highest Rated
AngelaNew Orleans, LA
Jun 14, 2021
JohnShaker Heights, OH
Jun 13, 2021
Shipping was expensive but good
The shipper packed it really well. but perhaps overdid it and it was pricey
EdwardHialeah, FL
Jun 08, 2021
Happy Customer
Hi I’m a local bidder here in Florida and I don’t usually leave reviews but I have to admit that I’m very pleased with the customer service and pieces. I’ve bought several pieces from them and they have always been as described and exceeded my expectations they are very understanding and trustworthy.
WendyHallandale Beach, FL
Jun 08, 2021
Misleading description
The auction house said the painting is by an artist with a certificate. This actually means that it was recently painted with a forged signature and a worthless certificate. I placed a bid then was notified that I was out bid and needed to place a higher bid. I didn’t because I read a review about the fakes from this auction house. The following day I received an invoice. The auction house claimed that the other bid was withdrawn. I believe there was not another bid but they were trying to get a higher price from me. I paid for it and picked it up because I didn’t want to lose my standing on live auctioneer. The painting is a recent copy, hot off the press with the ridiculous certificate. Buyer beware!!!!! The law does not protect us from these people.
Art Antique Auction GalleryJun 15, 2021
With all due respect we would like to mention that you are leaving this review based in your opinion and in a bad review that you read? Ignoring the good ones? and without having the piece examined by an expert? You don’t have the proper equipments like digital microscopic, specialized magnifying glasses just to mention a few, and the knowledge to issue an opinion like this. You are also ignoring the opinion of the expert who issued the certificate? You are a local bidder that even had the possibility to come and inspect the painting yourself or had someone else inspect the painting in order to have a second opinion, since you are only 15 min away from our office and you decide to participate without asking a single question, we never lied to you in any shape of form, in reference to your accusations about the the second bidder, would like to clarify that you could’ve have retracted from your bid the same way the other bidder did, but you didn’t, and that is very easy to prove it by checking the transcript of the auction, because everything is recorded, that was your choice not our fault, Liveauctioneer’s cannot be on your side because what you are saying are all false accusations and not facts.
DavidVancouver, CA
Apr 28, 2021
MatthewAshland, OH
Apr 27, 2021
ZoiKnoxville, TN
Mar 03, 2021
MaureenPhiladelphia, PA
Mar 02, 2021
DanielPewaukee, WI
Feb 23, 2021
AngelaNew Orleans, LA
Feb 23, 2021
MiguelJohns Island, SC
Feb 23, 2021
HannahMuncie, IN
Feb 23, 2021
SharonCarlsbad, CA
Feb 23, 2021
OdelLos Angeles, CA
Feb 23, 2021
EdwardSaint Louis, MO
Feb 23, 2021
JamesFredericksburg, TX
Jan 28, 2021
Outrageous shipping charges
First off, the painting is clearly not authentic, but that one is on me, the buyer. However, the auction house automatically sends your item to a pack and ship that is ripping buyers off beyond belief! They quoted me apx $1250 to mail my rather small painting. I had the item picked up and sent to an unrelated pack and ship a few miles away. The unrelated shipper packaged and shipped my painting for $95. I also had to secure approval from Art Antique Auction for my painting to be released. All buyers on Live Auctioneer are subject to unreasonably high shipping charges, but this is a borderline scam that ruins the process for everyone else in the business. I contacted Live Auctioneer about this ripoff scam, but they didn't seem to find any cause for alarm? They did however set up an open file on me that caused me problems in registering for other auctions. Let the buyer beware!! This is clearly a rip-off beyond the purchase of questionable items in the actual auction. Read their reviews carefully and see the same buyers repeating their glowing reviews over and over!
Art Antique Auction GalleryFeb 23, 2021
We would like to start by mentioning that this is the first time we answer to a bidder’s review, because above of all we respect the bidder’s opinion, the reason we are replying to you is because you crossed the line lying and damaging our reputation with false accusations. First of all we never lied to you bought an Attributed painting as was described at the auction, in reference to your point about us delivering the piece to the shipping company automatically, the reason was because you are NOT a local bidder, you are a Texas’s resident and NEVER notified us that you were coming to pick up your piece in person, you showed up to our office unannounced, without an appointment, and with the current COVID-19 restrictions in place. In regards to the shipping quote which you claim to be “$1, 250” which is false because your actual total shipping quote was $221.11 including shipping, packaging, signature confirmation and insurance. Also the reason we asked for a written release was because the person that showed up to pick up the piece wasn’t you. As we stated in our terms and conditions we are not responsible for the shipping and bidders can use any company of their choice, you are the perfect example since you picked and shipped your lot with a different company. Another thing we would like to mention is that the disputes you are talking about didn’t came from us they are from other auction houses inside the Liveauctioneers platforms because you refused to pay, we never filled a dispute against you. Last but not least FYI you can only leave a review by purchasing and paying a lot and as you can see we have frequent Byers that are more than happy with their purchased and they have the rights to leave as many reviews as they please. For your own good we highly recommend you watch the accusations you spread because what you are doing is defamation which can be prosecuted by law.
KamilTorrance, CA
Jan 08, 2021
Can’t wait for the next auction.
The whole team is very knowledgeable about art, very helpful and accommodating, it has always been smooth sailing...
RedaBerkeley, CA
Jan 08, 2021
YairaLas Vegas, NV
Jan 08, 2021
Great experience....
The gallery is very helpful during the shipping process and accurate description of item! will purchase from here again!
DmitriyMountain Dale, NY
Jan 08, 2021
Best auction house on Liveauctioneers!
Have purchased from Art Antiques many times, always great customer service and items are what they say they are.
de GrasseLimal, BE
Jan 08, 2021
MosesMiami, FL
Jan 08, 2021
KathieNashville, TN
Jan 08, 2021
Excellent experts..
Art Antique Auction Gallery is an excellent expert and reputable establishment as well as their shipping counterparts being careful, professional and timely in their service..
CherylCedar Hill, TX
Jan 08, 2021
DanielPewaukee, WI
Dec 01, 2020
JamesCohocton, NY
Dec 01, 2020
-Straightforward!
It's a pleasure to deal with Art Antique Gallery. Always helpful, always straightforward.
GlennisTallahassee, FL
Dec 01, 2020
SalemScottsdale, AZ
Dec 01, 2020
Very nice staff!!
All the staff were very nice and accommodating. I look forward to many more great experiences and purchases.
OlgaSan Diego, CA
Dec 01, 2020
Excellent Photograph!!!
I love Bardot!! Auction gallery is very professional and shipping is reasonable
WandaTorrance, CA
Dec 01, 2020
CharlieMiami, FL
Dec 01, 2020
EliBuffalo, NY
Nov 30, 2020
Oct 15, 2020
RayneBellevue, IA
Oct 07, 2020
Easy bidding-Reasonable shipping.
Got some terrific piece from this auction house. Bidding and shipping arrangements were easily done.
YairaLas Vegas, NV
Oct 07, 2020
CherylCedar Hill, TX
Oct 07, 2020
Friendly service by telephone and email.
The packing and shipping was just fabulous, couldn't have been any easier shopping experience.
RedaBerkeley, CA
Oct 07, 2020
Professional Crew.
The entire Art Auction Auction crew is professional in conducting auctions and second to none in customer service before, during, and after each auction.
KamilTorrance, CA
Oct 06, 2020
DmitriyMountain Dale, NY
Oct 06, 2020
JamesCohocton, NY
Oct 06, 2020
# 1 Accuracy...
Always have been happy with their responsiveness and the accuracy of their listings. That is why they are # 1
DanielPewaukee, WI
Oct 06, 2020
EliBuffalo, NY
Oct 06, 2020
KathieNashville, TN
Oct 06, 2020
Honest and dependable!!
Honest and dependabl. Exceptional experience, I would not hesitate to buy again.
SharonCarlsbad, CA
Oct 06, 2020
It is always a pleasure!!
It is always a pleasure doing business with Art Antique Gallery, they offer fabulous art pieces, they are terrific.!!
CharlieMiami, FL
Oct 06, 2020
Samuel Miami, FL
Aug 05, 2020
Great auction house
paying and receiving the piece went smoothly. you can tell they know what there doing and how to treat a customer i will definitely continue to buy from them overall great experience
CherylCedar Hill, TX
Aug 05, 2020
Wonderful and professional!
They were wonderful to assure me and guide me to the shipping company They were kind enough to convey my concerns to them. The shipping company also gave me a personal call of reassurance. Everything came in perfect condition.
YairaLas Vegas, NV
Aug 05, 2020
A First Class Experience All The Way!
The Gallery is excellent at customer service and shipping was very fast and neat.
RayneBellevue, IA
Aug 05, 2020
DanielPewaukee, WI
Aug 05, 2020
Very well!!
Thank you for such a great bidding and buying experience, look forward to watching your auctions again in the future.
View:
50
TOP