DTRIDER INC, CA - Read over 240 Reviews from Customers
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Bidder Reviews for DTRIDER INC (240)

3.8 out of 5.0 Stars

50-100 of 240 Reviews

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VAN
London, GB

Apr 06, 2022
DISTINCTIVE DESIGN OF RING
This skull ring is very unique. i will buy more of these in your upcoming auctions!
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Cynthia
Winchester, VA

Apr 05, 2022
Quality Items, Bring Your Checkbook!
This company offers high-end, quality Items, so bring your checkbook! My experience has been very good with this company so far. Just note that EFT or Check payment is required for order totals over $500.
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Bob
Helmond, NL

Mar 29, 2022
HEART SHAPE CITRINE IS THE BEST
The cut of the gem is very distinguished! My girlfriend just loves it so much since it is her birthstone. Thank you for taking care of my order.
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LIHN
Singapore, SG

Mar 29, 2022
Ring is just perfect for my engagement!
Thank you Dtrider for being part of my engagement plan. My fiance loved the ring so much. 2 thumbs up for you guys and 5 star rating!!!
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LIHN
Singapore, SG

Mar 29, 2022
ANOTHER EASY TRANSACTION
Thank you Dtrider for another fast and easy transaction.
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LIHN
Singapore, SG

Mar 29, 2022
CUSTOMER SERVICE IS VERY POLITE AND KIND
This transaction was secured by a very polite and kind customer service. I received my order on time.
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Bob
Helmond, NL

Mar 29, 2022
SILVER BAR IS PERFECT FOR MY COLLECTION
This silver bar is just perfect for my collection. Thank you Dtrider for fast transaction!!!!
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Bob
Helmond, NL

Mar 24, 2022
THIS COIN IS AWESOME!!!
It is good doing business with Dtrider!! I love the coin i received!!
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LIHN
Singapore, SG

Mar 21, 2022
SHIPPED ITEMS ON TIME
Thank you auction house for sending my winning item on time. I received it today.
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LIHN
Singapore, SG

Mar 21, 2022
GOOD QUALITY ITEM
I received my winning item and it was well-packed. Thank you for a honest transaction.
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VAN
London, GB

Mar 21, 2022
ITEM AS DESCRIBED
Item I received is exactly as described in the auction. Thank you auction house for this transaction. Availed the item in a very affordable price.
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ANITA
Sydney, AU

Mar 21, 2022
FIRST-CLASS SERVICE
I received my winning item today and I must say I never had any doubt receiving the right item from this auction. Thank you customer service for your great work!
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ANITA
Sydney, AU

Mar 21, 2022
REMARKABLE CUSTOMER SERVICE
Customer service is very accommodating and courteous. Securing the package before sending and made sure I received the item on time. Highly recommended auction!
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Tom
Montrose, CO

Mar 19, 2022
My Silver Bullet is a great thing.
My experience with DTREDER was great! Good to do business with!
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LIHN
Singapore, SG

Mar 17, 2022
EASY TRANSACTION
Thank you Dtrider for a very smooth transaction. Got my package today!
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Kristi
Lilburn, GA

Mar 17, 2022
EVERYTHING was Slow & Diamond was Chipped
I had a very frustrating experience with this company from beginning to end. I purchased a $2100 white gold diamond ring, and they required funds to be wired. First, the invoice they sent me showed a totally different ring (rose gold) for $800 but the description & price of the ring I purchased. I inquired about the bid discrepancy, and it took days for a response. I inquired about the original bid, and it took days to respond. I called and left a couple of voicemails and never got a call back. They required that the money be wired and stated that the ring would ship out immediately after funds were received. I wired funds on a Monday and sent them a message confirming that funds were wired and requested status of shipment. I sent them 3 more messages before I received a response 8 days later stating they received my wired funds that day. Wired funds are immediate. I inquired how they received wired funds 8 days later. They didn't answer my question but asked what size they should make the ring before shipping. I told them not to size it and keep it at factory size 6. They didn't respond. A week later, I inquired about status of shipment... again. I received a response stating it would ship out the following week. Then they sent via UPS and required a signature to obtain package without ever stating this would the case. They never sent me a tracking number either. I had 5 different people respond to my inquiries. Then once I received the ring, the center diamond 1 ct princess cut diamond was chipped on both sides (I guess while setting the diamond). It's a beautiful ring though-but the fact that it took just short of 6 weeks to get the ring and the main diamond was chipped was very maddening. Horrible experience. These people need to get their act together.
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DTRIDER INCMar 17, 2022
Hello, First off, we have a 7-10 business day shipping policy. Your payment was received on 1-11-2022 and your item was shipped out on 1-25-2022 which is within our policy. At that time our office had a COVID outbreak which resulted in delays for all shipments which we do apologize for. The signature requirement is something that is done with every package as without it, the item will not be insured. If the item came chipped, you can contact us directly and we would have definitely address and replace the stone. We were never contacted by you in regards to this issue. We apologize for the troubling experience and we will get in touch with you privately to address the center stone issue immediately.-Dt Rider Team

VAN
London, GB

Mar 15, 2022
EXCEPTIONAL JEWELS
I am so happy to received my winning items today. My daughter loves it so much! Thank you for your great service and fast shipping!
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VAN
London, GB

Mar 15, 2022
OUTSTANDING CUSTOMER SERVICE
Commendable customer service! Received items in perfect condition well packed! Exceptional quality jewelries.
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LIHN
Singapore, SG

Mar 14, 2022
BEST CUSTOMER SERVICE AND QUALITY MERCHANDISE
VERY ACCOMMODATING THEY SHIPPED ALL MY ITEMS TOGETHER SO I COULD SAVE MONEY FOR SHIPPING AND I RECEIVED MY PACKAGE PROMPTLY. ALL ITEMS ARE IN BEST QUALITY!!!
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VAN
London, GB

Mar 09, 2022
ELEGANT JEWELS
I received my package today in a timely manner. Thank you customer service for taking care of expedited shipping perfect as a birthday gift this coming weekend! Jewels are very elegant and classy. Two thumbs up for 5-star rating for your over-all service.
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ANITA
Sydney, AU

Mar 07, 2022
EXEMPLARY AUCTION!!
Customer service handled my inquiries politely. I received all my winning items and I never expected these could be as elegant and so precious. Thank you i will definitejoin your next auction.
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ANITA
Sydney, AU

Mar 07, 2022
SUPERP EXPERIENCE!!
Very beautifu and qualityl jewelries! Will definitely join next auction.
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Kaye
Houston, TX

Mar 02, 2022
Bait and switch.
Beware of DTrider Inc. What I believe I was buying, is not what I received according to the photos. I feel ripped off and hope you don’t make the same mistake. I doubt that I will ever buy any fine jewelry from Live Auctioneers again based on this experience.
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DTRIDER INCMar 02, 2022
Hi Kaye, We are sorry to hear this. We will get in touch with you to rectify this immediately. If you received the wrong items, we will definitely make it right and ensure that you are happy with your winning items. Best Regards, Dt Rider inc

Lori
Minneapolis, AL

Mar 01, 2022
Tangled chain
The pendant is beautiful although it’s on a really cheep fine chain that came to me all tangled up. Totally unwearable.
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Randy
Harvard, IL

Feb 19, 2022
Consistently Good Seller
I have purchased several items from DTRIDER and have been very pleased with their service and responsiveness. The product is as advertised and arrived well packaged. Very quick to answer questions. Not only recommend, but will likely purchase from again!
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Beverly
Mobile, AL

Feb 11, 2022
Beautiful Ring
Beautiful Ring
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Randy
Harvard, IL

Jan 20, 2022

George
Glendale, CA

Jan 18, 2022
Not happy
It's been over a month that I won this item-i sent the payment 3 days after the end of the auction-they cashed the check 2 days later-still waiting for a trackin #-very slow response from them-i even told them I would pick up the item as I live a few miles away but still have not gotten a response-not happy with dtrider
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Ron
Lemont, IL

Dec 22, 2021
Wrong item shipped and Poor customer service follow up
Took forever to get a response back after their mistake and multiple attempts via voice mail and email. They are very slow to respond to issues, Days and Days go by with no response for updates to issues they created. Item pictured incorrectly on auction site and no explanation why or offer to remedy the problem
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DTRIDER INCJan 07, 2022
Hi Ron, We apologize for shipping out the wrong item. We will strive to ensure that this mistake does not occur again. We will message you privately as well to see if we can offer you anything for problems you had to go through to get the correct item in your hands. Best Regards, Robert

Hugo
Leesburg, VA

Dec 12, 2021
Responsiveness
Several messages have been sent after a wire was the only form of payment in reference to shipping. It has been almost a month and no response.
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Douglas
Southern Pines, NC

Dec 08, 2021
Not happy
Apparently after winning these auctions someone figured out I won them at too low a price. I emailed 6 times with no response wanting to know where they were. When I finally asked for my money back they responded instantly and did so. Not very pleased with this company at all.
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Jacquie
Loxahatchee, FL

Nov 19, 2021
Items never shipped, no response from auction house
I’ve emailed the auction house multiple times. They’ve never responded. Item was paid for in a timely manner and invoice included shipping charges. It’s been a month since the auction and still no response.
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kevin
Rancho Palos Verdes, CA

Nov 18, 2021
quick and simple
greatful for quick and simple deal
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Claude-Alain
Denges, CH

Oct 15, 2021

Emma
Wesley Chapel, FL

Oct 15, 2021
Misrepresented item
Misrepresented item I spent 2400 on a bracelet that doesn't match description
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DTRIDER INCOct 20, 2021
Hi Emma, We are terribly sorry to hear this, if you have received the incorrect item we will correct this right away! Best Regards, Robert

Hannah
Bethlehem, PA

Oct 12, 2021
The item was accurately described
My beef is with the lack of communication offered by the company. They offered no communication at all unless prompted. Also their payment method is utterly antiquated, I can only guess the reason why.
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TERRY
Salt Lake City, UT

Sep 25, 2021
NO CONTACT, took the money easily and no response.
I have tried several times to contact this auction house with no response. they were easy to give money to, but then no response after several attempts. I would like a refund, I don't want to deal with this any more.
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DTRIDER INCSep 28, 2021
Hi Terry, The item was shipped and delivered to you. USPS has been experiencing delays and it seems that they took a lot longer then usual in delivering the package. We apologize for the inconvenience and delay you have experienced. Best Regards, Robert

Tom
Magnolia, TX

Sep 22, 2021
Will never participate in their auctionS again, BUYER BEWARE
NOT TRUSTWORTHY
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DTRIDER INCSep 22, 2021
The customers item was damaged and did not pass our quality control. Instead of sending a damaged item, we refunded the customer in full. No fees were cut and check was sent via Priority Mail.

Sean
Twentynine Palms, CA

Jul 27, 2021
Great Company to work with
I accidentally clicked on the Pendant-I Have Never Been So Happy; the piece was More Than, exactly as describe, I was blown away with the color of the stone; I asked them if it had been treated, because it was so beautiful; they said no
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Richard
Phoenix, AZ

Jul 26, 2021
they do listen to you. And do as there asked.
Fast deliver Item came in perfect shape
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William
Brooklyn, NY

Jul 18, 2021
Just be careful working with DT Rider
The ring looked nothing like the picture. The ratings however were very accurate for the diamond. I asked to send the ring back forfeiting the fees for returning it and the commission (about 40 %). Then DT Rider claimed they never received the ring back, even though the Post Office said it was delivered to their Post Office box. I won't work with them again.
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Gerry
Davenport, FL

Jul 11, 2021
Terrible
Have not received the lot won yet with no response. It has been over a month. BEWARE!!
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Robert
Dallas, TX

Jun 10, 2021

Stacey
Metairie, LA

Jun 01, 2021
Incorrect estimated value by thousands
Never again
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Dennis
Madisonville, LA

May 19, 2021

Robert
Dallas, TX

May 08, 2021

Lindsay
Swindon, GB

Apr 26, 2021
Very slow to ship
I had to keep contacting to ask when item would ship which I wasn’t happy about. Being in the UK it was concerning that they were not quicker.
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Keith
Boston, MA

Apr 23, 2021

Apr 17, 2021
Thanks so much from Germany
Very perfect, wonderful items and a very professional Support. So we, my wife and me, could only say thank you... Kind regards Siegfried
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Ken
Palm Springs, CA

Apr 10, 2021
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