Bidder Reviews for Robert Slawinski Auctioneers, Inc. (203)
TOP RATED
4.5 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
50-100 of 203 Reviews
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Highest Rated
ChristopherCharlotte, NC
May 29, 2021
A-1 auction house with in-house shipping
Slawinski is the kind of auction house I wish all could be or at least aspire to be. Professional, no hassle, convenient, items well described, in-house shipping (for at least certain items). I look forward to bidding at this auction house again.
BillSpokane Valley, WA
May 29, 2021
CoulsonBountiful, UT
May 29, 2021
RodPortland, OR
May 29, 2021
TimPalo Alto, CA
May 29, 2021
MarkColumbia, KY
Apr 08, 2021
TheresaSan Mateo, CA
Apr 05, 2021
Great folks. They were very accommodating. Beautiful treasures at great prices.
The folks at this auction house are very efficient in their process. Once I won the items, I received the invoice and once I paid, I received shipping quotes. The staff was very helpful and responsive with all my questions. I was well informed by the auction house of when my package has shipped and when it will arrive. My items arrived in 2 days and the items turned out how I expected. Thank you.
davidDallas, TX
Apr 05, 2021
Beautiful genuine and high quality merchandise. Friendly and helpful service. Definitely buy again
Rob and his wife were very helpful with my purchase. I bought with great confidence. My items were more complicated to ship to me but Rob and his wife provided very help shipping recommendations. Thank you!!
meLas Vegas, NV
Apr 05, 2021
Excellent Auctioneer and Fine Excellent Real Antiques with Honesty and Highly recommend.
I had great buying experience at Robert Slawinski Auctioneers. They were very responsive to my questions of the items and the shipping process since it was my first time. They were very honest with me about their items and the staff was so kind and helpful. My items came well protected and they are truly high quality and real. Very satisfied and really enjoying them. I definitely recommend them.
BruceFarmington Hills, MI
Apr 05, 2021
Poor response to questions/concerns
There was an error in another item I bid on. Their response was to direct me to LiveAuctioneers customer service. No other response was received to several emails. LiveAuctioneers response was to check with the auction house. I got no where and thus very dissatisfied with the experience with this auction house.
LPena Blanca, NM
Apr 05, 2021
ZhuoBeijing, CN
Feb 20, 2021
DebbieScottsdale, AZ
Feb 15, 2021
Very nice auction house and kind staff to work with!
I had a wonderful buying experience at Robert Slawinski Auctioneers. They were very helpful in getting my items to me. They promptly returns your calls and the staff is very knowledgeable in answering your questions.
victoriaBirmingham, AL
Feb 15, 2021
Great Auction and fast service.
My items were shipped the day after I submitted my payment. Reasonable shipping cost and received my items within 3 days. Very happy with my purchases. Thank you!!
AnnamarieDenver, CO
Feb 15, 2021
Very helpful staff with top notch customer service.
It was nerve wrecking to bid on something that I can't see in person but the staff provided good detailed images when asked. Very good experience and staff was very helpful.
MatthewSan Mateo, CA
Feb 15, 2021
Very Reliable and Great Customer Service
Will definitely keep participating in your future auctions!
wilsonScottsdale, AZ
Feb 15, 2021
Great Item and Fast Shipping!
Great Items! Thank you for the detail pictures so I feel confident in bidding.
AnnaSanta Cruz, CA
Feb 15, 2021
Great Customer Service and Very Honest Auctioneer.
Thank you for all the help and explanation with the shipping of my items. They are exactly how they were described when I got them. Will definitely be coming back to your future auctions!
LindaAptos, CA
Feb 14, 2021
RichardFort Collins, CO
Feb 14, 2021
JohnOakland, CA
Feb 06, 2021
MichieChuo-ku, JP
Jan 29, 2021
TinkoChicago, IL
Dec 23, 2020
Great Auction House with Excellent customer service!!!
Good experience with Robert Slawinski Auction! Respond to calls and emails and showed professionalism and understanding when a problem occurs. The only shipper with normal prices is "PostalAnex" all other cost the way too much then should be! Special Thanks to Robert..!!!
JimmyLos Altos, CA
Dec 22, 2020
FrancisDeland, FL
Dec 21, 2020
Online Bidders at a Great Disadvantage
While living in Florida and the auction in California, it was impossible to view the Seth Thomas wall clock in person. When I received the clock the original movement had been replaced with an incorrect one. Everything was wrong with it and only one weight was included. The replaced movement was time and strike and thus only one would work. Nothing was mentioned in the description. Upon receiving the item both sides on the bottom of the case were cracked open because the weight had not been packed separately and was merely put in the bottom to slide back and forth during shipping. I contacted Robert and he offered $500 and I accepted it as it was better than none at all. Still, I am out over # 600 for an incorrect and non-working clock. Rob did not admit anything, but said he was sorry that the clock did not meet my expectations. There was no admission of poor description. If the description was accurate, I would not have bid on the clock. This bothers me more than the large loss of money. So yes, I did receive the $500 back and a lesson to not ever use this auction house again. When one charges the buyer a 25 % buyer's fee on top of the bid, then one would expect the seller to describe the item fairly and accurately. Online bidders are advised to stay away.
Robert Slawinski Auctioneers, Inc.Dec 21, 2020
As the auction house owner, I offered to refund the bid price of $500 to the buyer for the clock. Additionally, the buyer could have the option to refund fully for return of the clock. In an email sent by the buyer on December 13th their response was... "I really do not want to bother with sending the clock back, so yes, the refund of $500 would be acceptable." The clock was packed by our third party shipper that we have been using for a number of years. I am always available by phone at (408) 505-0708. Robert
AudreyCarmel By The Sea, CA
Dec 21, 2020
smooth buying experience, great items...
very pleased with this auction house, will buy again....
MatthewSan Mateo, CA
Dec 20, 2020
Very Honest and Helpful Auctioneer.
I really appreciate the honesty of the auctioneer. After winning an item at his auction, Rob called me directly to make sure I am aware of the surface scratch on the bottom in the photos. I really appreciated it and still wanted the item. During these busy holiday times, no shipper was returning my call and worried that I won't be able to get my item shipped soon enough and Rob helped packed it and delivered it to UPS. Thank you for the great service!
SteveSan Jose, CA
Dec 20, 2020
ElaineMeridian, ID
Dec 20, 2020
PhilipBirmingham, MI
Dec 20, 2020
Thomas Campbell, CA
Nov 15, 2020
SherieRanchos De Taos, NM
Nov 15, 2020
RichardBrooklyn, NY
Nov 15, 2020
SueTipp City, OH
Nov 15, 2020
fast service
Item won was exactly as stated. There was lots of description, which is not always the case with other auction houses. The in house shipping was fast and the least expense we have ever been charged. We will certainly repeat our business with Mr. Slawinski should the items we look for be offered.
MichaelCloverdale, CA
Nov 15, 2020
Perhaps the worst communication performance of any auction house I have dealt with.
Be very careful about trying to communicate with this company; at present they are in chaos.
Robert Slawinski Auctioneers, Inc.Nov 16, 2020
Sorry you feel you had a bad experience from us. Our convenient LiveAuctioneer's payment system makes it easy for our clients to settle their auction payment. I am always available to discuss in person at (831) 335-9000 office or (408) 505-0708 cell.
JillStudio City, CA
Nov 15, 2020
CaseyWest Palm Beach, FL
Nov 15, 2020
GayleREX, GA
Nov 15, 2020
MichieChuo-ku, JP
Nov 02, 2020
ArmanIrvine, CA
Aug 30, 2020
CharlieBeijing, CN
Jul 10, 2020
FredFerndale, CA
Jun 19, 2020
ZondraFalmouth, MA
Jun 15, 2020
EllenLos Angeles, CA
Jun 15, 2020
GaryBronx, NY
Jun 15, 2020
DANIEL San Francisco, CA
Jun 15, 2020
GiovannaNewark, DE
Jun 08, 2020
Not easy to communicate with them
I had problems to ship my items because initially the auction house was offering in-house shipping within the 48 contiguous states. On the day of the auction this option was removed and instead it showed shipping through a third party and my bid was already placed. Two of the four Companies they suggested offered me outrageous prices, three times the price of the in-house shipping. The third Company never sent me a proper quote. Luckily the ladies of the 4th Company were nice to work with and their price was more reasonable. I tried to contact the auction house two times to see if they could help or provide more shipping companies details, they never answered my emails. My item is currently under inspection before being shipped to South Korea and the Freight Forward Company is reporting damages to one of the sides of my item. The auction house did not provide pictures of the sides of the item and I was not aware of these damages. To be honest I'm disappointed. I ended up with much higher shipping costs than foreseen and a damaged item I was not aware of.
KarenLincoln, CA
May 31, 2020
Picture did not show major damage to the piece. No answer to my call to preview first.
Experience with John Slawinski a few years back was wonderful, but now replaced. However, the current folks did not respond to my call to set up a preview. As it turned out the piece had MAJOR NOTICEABLE damage but they hid that side of the piece in their pictures.
LindaAptos, CA
May 31, 2020
JerryPortland, OR
May 15, 2020
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