Bidder Reviews for Modern Jewelry (149)

Would buy from again. Nice piece, as described.

I enjoyed the auction with Modern Jewelry. The item I won was beautiful and the process from beginning to end was painless.

Responded very quickly and professionally to a question I sent during the auction when I didn't really expect a reply until it was done. Very happy with the items and I would very gladly buy from again. Thank you very much!

Lovely pieces. Great value.

Great fast service

Great

I bought a pair of hoop earrings and noticed a couple days after wearing them that they kept unlatching on their own while being worn. I messaged the seller regarding the defect, and his first response was instructions on how to diy repair the faulty jewelry he sold me — which I actually tried. When that didn't work, I messaged him again and he got defensive and told me that if I sent it back (covered shipping costs myself) and it was actually broken by his standards, then he would send me back a new item and cover initial shipping costs. Truly the worst experience as a customer that I've had in quite a while, and not really sure how to go about this rather than leaving a review forewarning others. This person has been paid fully by me, and is now putting all onus on me to 1. Repair his broken item 2. Pay for shipping in return and 3. Only if it's broken by his standards, do I get an exchange + return in shipping costs. I told him that this procedure felt wrong to me, especially since he sold me a broken item, and he wrote back "I think it's very fair. For example if you purchased a car and brought it back with a dent for example, saying it's faulty, you wouldn't expect the dealer to fix it for free. However if there is a manufacture defect, or something is faulty then you can ask for a repair or replacement." What a waste of $110 and time.

I love my necklace especially the price I paid it looks great.

It is so easy and fun to find great buys on Modern Jewelery auctions. I won the bid for yellow gold square earrings. Easy transaction, they arrived and I love wearing them. Will continue searching their catalog for more unique items. I trust them to provide great service!

Good experience! Thank you

Exactly as described! Fast delivery! A + + + + +

Thank you for the beautiful ring. Thanks for sending it so fast. It is more beautiful that the photo!

as described

Great experience

Staff answered questions and provided more photos and answers to my questions. Will gladly do business here again!

I loved working with Modern Jewelry. I work with Auction Houses frequently and this was a professional seemless experience. They shipped my item immediately. Their in-house shipping is a bonus!

Very reasonable shipping charges and a $4.00 handling fee which is much less than a Buyer's Fee of 5 % would have been! And I really like the items.

The auction staff were great-they had to close right after the auction (pandemic) but they stayed in touch, were quick to return emails, and let me know as soon as they were able to ship. Thank you.

I love it, I didn't think it would be this smooth to purchase from live auctioneers, great communication and fast shipping. Definitely going purchase again from Modern jewelry.

Great communicators!

Will buy from again.

very nice one... thanks