Bidder Reviews for Federal Assets Auctioneers (399)

I was bidding on a painting by Albert Bierstedt and paid 120 $for it. FAA charged another 68 $for packaging, shipping costs and insurance. I paid within 3 days on 20th of January 2022. Today the „ painting “arrived but it was a rough print on rough canvas without signature and nothing. Worth: 0,-And think about it: today is 25th of march. It took 2 months arriving in a long toiletpaper roll?? I will never again buy at FAA. Expensive, not worthy and slow as a snail 🐌

Invoice greater than bid price and premium with no explanation, credit card payment not accepted through proprietary system outside of Live Auctioneers, assistance on phone not readily available, and resolution of dispute not satisfactorily recorded. Would not purchase from this auction house again.

The bag is zipped in the picture yet the first time I go to zip it for a vacation, the zipper track breaks straight off the side of the bag. Can't even fix it. Worthless and no description of any possible issues. Sold as is would be fine if you told me the item would work when I got it. Not hard to make sure a zipper works. Bad business to me.

Paid for 2 items got only 1. The one I got is very poor quality print with blue lines trough out the picture. One goes trough all so called Giclee that was probably printed on cheap regular printer.

Picture was exactly as described, shipped timely, and payment was easy.

Lesson learned. When I placed a bid for $80 on an item, what was accepted was a bid for $90. I in no way intended to pay $90 for the item. I immediately contacted FAA Auction House that this was an accidental bid, but was told nothing could or would be done about the situation. I have been unable to bid in other auctions because of this, and I am very upset. My only recourse is apparently to use an alternate online auction website for all of my future bidding and purchases. Despite looking for a way to dispute this throughLiveauctioneers.com, I was unable to locate any mechanism for doing so on the website. It's a shame that a simple discrepancy of $10 (which is nothing to a large auction house like FAA) has resulted in my need to do business through a competing website.

Working with Federal Assests was a breeze. Item exactly as described and fast shipping. Will definitly purchase from them again and recommend!

Really was satisfied with the merchandise, quality and cost!

Item was exactly as stated, and shipping was extremely fast!

Wonderful Auction House! They have such an excellent customer service for their wonderful items they offer to bid on. The customer service agent named Eric was so kind. He made it so easy for me to make payments and responded so quickly when the UPS lost my item. I was offered a refund or a replacement. I requested a replacement which arrived in 2 days! They are a favorite Auction House for me!!!

I was not aware the oil painting I bid on was a reproduction printed on plastic

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Never ships won item or took 2 months or linger

Easy process. Received in less than a week!

Beautiful items for auction and fair prices and bidding process. I would recommend this auction house.

Very responsive excellent shipping and product.

I’m enjoying the process

FAA made my experience wonderful. Quick shipping and delivery was a breeze.

Item listed that the Estimate of the art work was between $300 and $400. However in the comment (which I missed) the item is listed as: Fine Art Giclee on Canvas. Giclee is defined as a digital printing process in which an ink-jet printer is used to produce a high-quality art print. This was invented in 1980.. Again, my fault for not fully reading the detail and assuming the estimated price to be true... The more real value of this type of print is closer to $50 at best. So I will bite the bullet on my mistake, but worn everyone to read the description and make sure that it matches the "estimated value" as they post. Price might be listed to throw off the possible buyers as it did me.

i love how easy it was to bid online! paying was easy too. shipping was QUICK love that. i will use Federal Assets Auctioneers again. so easy.