Bidder Reviews for Heart Felt Antiques & Auction Service, LLC (107)
4.2 out of 5.0 Stars
50-100 of 107 Reviews
All Ratings
Highest Rated
AnnaMoscow, RU
Mar 25, 2021
О п е р а т и в н о с т ь, ч е с т н о с т ь, п о р я д о ч н о с т ь.
Т о л ь к о п о л о ж и т е л ь н ы е в п е ч а т л е н и я п р и о б щ е н и и с с о т р у д н и к а м и а у к ц и о н н о г о д о м а, б ы с т р о о т п р а в и л и, у п а к о в а л и н а д е ж н о, в ы п о л н я л и в с е м о и п о ж е л а н и я к а с а т е л ь н о о т п р а в к и. Ч а с ы п о л у ч и л с е г о д н я, в с е м д о в о л е н. С п а с и б о!
GaryCamillus, NY
Mar 09, 2021
CarolDenver, CO
Mar 08, 2021
Mar 08, 2021
Knowledge and Service = A quality establishment:)
Knowledge and Service = A quality establishment:)
CherylValrico, FL
Mar 08, 2021
Owner Brian, made my first online auction experience a success. He answered all my questions.
This was the first internet auction that I have ever participated in. Brian from Heart Felt was amazing and he gave me some tips on getting the exact item I was looking for.
PaulIqaluit, CA
Mar 07, 2021
Good Service.
Item was as described, arrived quickly. In-house packing was superbly done and loose parts separately wrapped. No broken glass either. Appreciated the effort. Very reasonable shipping and packing charge. Recommended.
BrentOrlando, FL
Mar 07, 2021
JoelRoseville, MN
Mar 06, 2021
MarvinClermont, GA
Mar 06, 2021
TerryCoopersburg, PA
Mar 06, 2021
AaronLowell, MA
Mar 06, 2021
Very Positive Experience
I had a very positive experience with Heart Felt. I was able to pick up my item at the auction house with no issues. The auctioneers were very responsive and there to greet me when I arrived. Thanks!
JulianRandolph, NJ
Mar 06, 2021
AlanWashington, MA
Jan 17, 2021
RobertZirconia, NC
Jan 16, 2021
RudyMesquite, TX
Jan 16, 2021
MichaelNewport, RI
Jan 16, 2021
James San Diego, CA
Jan 16, 2021
PhilEvansville, WI
Jan 05, 2021
JenniferBennington, VT
Jan 01, 2021
Excellent Auction Service
Heart Felt always has such an interesting selection of items, I am never disappointed. Paying and pick up are easy!
YigalThornhill, CA
Dec 10, 2020
HORRIBLE!!!
Horrible!!! The sports card is in terrible shape and I paid well over $160 for it. When I asked them the condition, they said oh the picture has some white dust. They are liars!!! On top of that. They sent me one card I didn’t even order. They charged me extra for shipping and made me pay duties on top of that! Watch out for these scammers please!!! I will make sure my credit card company is notified and refunded for this horrible products and experience! Pure liars
Heart Felt Antiques & Auction ServiceDec 13, 2020
BEWARE OF THIS BUYER... You contacted us after your cards were already shipped out... We said we weren't really sure what the "white" stuff is, and that it looked like dust? We didn't look at it with a magnifying glass. We take in items from estates and consignments from individuals. We do not look over any item with a magnifying glass, as we do not have time to do that. We definitely are not scammers. We offer items for people to bid on, based on the photos that we provide. You have the ability to zoom in on every photo that we provide, and you bid accordingly. We don't 'hear' you complaining about the other cards that you purchased? We offered the items in our auction, you registered to bid in our auction based on our terms and conditions and you placed your bids. We shipped the cards that YOU bid on and won. No one made you bid, you did that all by yourself... time to be responsible for your actions! Due to your attitude, your insulting ways, and your false accusations, we have no intention of refunding your money. Reach out to whom ever you need to... We will be happy to share with them our terms and conditions that you accepted and placed bids accordingly. You can't buy items in Auctions, keep the ones that you decide that you like, and think that you can return the ones that you are not happy with.... Auctions don't work that way! You are the ridiculous one and should be ashamed of yourself, thinking that you can bid on items at Auctions, and then return the items that you decide that you feel you should not have bid on? That was all your doing... be responsible and be sure to read "TERMS AND CONDITIONS" prior to bidding in any future Auction. We have received far more 5 star reviews (33... go read those!) than our three 1 star reviews... those reviews are from people like you, who try to hurt the reputation of hard working people, trying to make an honest living and offer quality merchandise to people around the U. S. A. and other Countries.
CameronPittsfield, MA
Dec 05, 2020
Heart Felt Antiques & Auction ServiceDec 05, 2020
Thank you for your purchase!
BruceBlaine, WA
Sep 28, 2020
GREAT COMMINICATION & PRODUCT
The people at Heart Felt were very helpful and the product was as described.
MarkAberdyfi, GB
Sep 28, 2020
One of the few auction in which everything went fine.
One of the few auction in which everything went fine.
MarkNew Orleans, LA
Sep 27, 2020
When a great piece is ruined in shipping
I found one of the nicest pieces of McCarty pottery at this auction I’ve seen and as the maker wasn’t listed, I was excited to get it at a good price. The auction house charged a significant premium for S & H which was fine until I received the item very poorly packed and of course, as a result, broken. The person I dealt with demonstrated remorse but for what I paid for shipping, the pack job was unforgivable. Now I have a broken piece of pottery and awaiting reimbursement. Extremely irritating at the loss of a nice piece, now lost forever.
WilliamBishop, GA
Sep 27, 2020
RhodaBrooklyn, NY
Sep 27, 2020
GaryFederal Way, WA
Sep 27, 2020
KathyJupiter, FL
Sep 27, 2020
FengAllentown, PA
Sep 27, 2020
Richard JNorth Port, FL
Sep 27, 2020
ChristopherClifton, NJ
Sep 27, 2020
GaryNorfolk, MA
Sep 27, 2020
JosephCincinnati, OH
Sep 27, 2020
DanielElmont, NY
Jul 20, 2020
KathieSan Diego, CA
Jul 18, 2020
garyCanton, OH
Jul 18, 2020
JosephOceanside, NY
Jun 08, 2020
GregCentennial, CO
Jun 06, 2020
GaryFederal Way, WA
Jun 06, 2020
Very satisfied with my experience!
I was notified that a shipping mistake had been made before I was aware of it. This error could have been made by anyone (myself included). To correct this error Brian went above and beyond. Even though I had to help in the process of correcting it due to his extra effort Shipping/Pick-up still gets five stars in my book. I will make every effort to be present for all of their future auctions. Again, thank you Brian
TedSouthwick, MA
May 17, 2020
May 14, 2020
You can trust Heart Felt Antiques and Auction Service
Heart Felt Antiques and Auction Service exceeded my expectations. They were attentive, very reasonable shipping and I will continue to bid at their auctions without reservation. Highly recommended!
Heart Felt Antiques & Auction ServiceMay 15, 2020
Good morning, Thank you for letting us know that your item arrived safely and for taking the time to leave the review and for the positive & kind words! FYI... we will be holding our next LIVE ONLINE AUCTION THIS SATURDAY MAY 16TH, STARTING AT 6:00 PM! The Auction includes a large collection of miniature Lux Pendulette clocks, including several unusual and hard to find examples, sports cards and vintage 1970's/1980's board games. Have a good, safe, Healthy and Peaceful day/weekend, Brian & Krista
FranklinKew Gardens, NY
May 12, 2020
For a new auction house, they treated me better than some of the ones that have been around.
First off, I don't write Reviews; ever. And no I am not affiliated with the auction house and I am a real purchaser not being compensated for this review. Probably like you, I read the negative reviews and almost passed on participating in the auction because I didn't want the hassle of dealing with someone who got such bad reviews. Fortunately I did the opposite. The items were packed for a safe delivery and was delivered faster than any other auction site that I have used. The items themselves were described accurately and all in all I am very happy with the whole transaction. I did have reason to contact the auction house and they answered my question fast and was actually quite pleasant to speak to. As for the cost of shipping, I was charged the exact amount for shipping a large USPS Priority Box with insurance. There wasn't any charge for the packing material or the time to pack the box or the gas and time to bring it to the post office. The best part was the gentleman actually asked me if that was OK for the shipping cost, I have in the past paid twice that for a small box to be shipped to me. So because of the people who left negative reviews because they thought they were over charged for shipping or had to wait too long to get their items, you forced me to write my first review ever to tell everyone it isn't as bad as others are saying. I would encourage those who had a pleasant experience to leave positive and accurate feedback for this auction house as well as any site that you use, and to not only leave a negative review as a form of punishment.
Heart Felt Antiques & Auction ServiceMay 15, 2020
Good morning, Thank you so much for taking the time to leave a review and for your kind, positive and understanding words! We appreciate your purchases and hopefully we will have items that tempt you in the future! FYI... we will be holding our next LIVE ONLINE AUCTION THIS SATURDAY MAY 16TH, STARTING AT 6:00 PM! The Auction includes a large collection of miniature Lux Pendulette clocks, including several unusual and hard to find examples, sports cards and vintage 1970's/1980's board games. Have a good, safe, Healthy and Peaceful day/weekend, Brian & Krista
RickSahuarita, AZ
May 11, 2020
Heart Felt Antiques & Auction ServiceMay 15, 2020
Thank you for your purchase and smooth transaction... hopefully we will have something else that tempts you in the near future! We will be holding our next LIVE ONLINE AUCTION THIS SATURDAY MAY 16TH, STARTING AT 6:00 PM! The Auction includes a large collection of miniature Lux Pendulette clocks, including several unusual and hard to find examples, sports cards and vintage 1970's/1980's board games. Have a good, safe, Healthy and Peaceful day/weekend, Brian & Krista
JammieCanandaigua, NY
May 11, 2020
Quick & Easy way to buy.
Real fast shipping and one phone call for payment. Thanks for making this easy....
Heart Felt Antiques & Auction ServiceMay 15, 2020
Thank you for your purchase and an easy and smooth transaction! We will be holding our next LIVE ONLINE AUCTION THIS SATURDAY MAY 16TH, STARTING AT 6:00 PM! The Auction includes a large collection of miniature Lux Pendulette clocks, including several unusual and hard to find examples, sports cards and vintage 1970's/1980's board games. Have a good, safe, Healthy and Peaceful day/weekend, Brian & Krista
JeffLockwood, MO
May 10, 2020
Heart Felt Antiques & Auction ServiceMay 15, 2020
Thank you for your purchase and smooth transaction! We will be holding our next LIVE ONLINE AUCTION THIS SATURDAY MAY 16TH, STARTING AT 6:00 PM! The Auction includes a large collection of miniature Lux Pendulette clocks, including several unusual and hard to find examples, sports cards and vintage 1970's/1980's board games. Have a good, safe, Healthy and Peaceful day/weekend, Brian & Krista
LewisPlantation, FL
May 10, 2020
Heart Felt Antiques & Auction ServiceMay 15, 2020
Thanks again for your purchase!! We will be holding our next LIVE ONLINE AUCTION THIS SATURDAY MAY 16TH, STARTING AT 6:00 PM! The Auction includes a large collection of miniature Lux Pendulette clocks, including several unusual and hard to find examples, sports cards and vintage 1970's/1980's board games. Have a good, safe, Healthy and Peaceful day/weekend, Brian & Krista
PaulDanbury, CT
May 10, 2020
Heart Felt Antiques & Auction ServiceMay 15, 2020
Thanks again for your interest, bids and purchase! We will be holding our next LIVE ONLINE AUCTION THIS SATURDAY MAY 16TH, STARTING AT 6:00 PM! The Auction includes a large collection of miniature Lux Pendulette clocks, including several unusual and hard to find examples, sports cards and vintage 1970's/1980's board games. Have a good, safe, Healthy and Peaceful day/weekend, Brian & Krista
SteveThe Woodlands, TX
May 09, 2020
Accurate Description and Great Service
Overall good experience. Packaging was great and the item arrived in great shape. Overall process went very smoothly and efficiently
Heart Felt Antiques & Auction ServiceMay 15, 2020
Thanks again for your purchase and for a smooth and pleasant transaction! We will be holding our next LIVE ONLINE AUCTION THIS SATURDAY MAY 16TH, STARTING AT 6:00 PM! The Auction includes a large collection of miniature Lux Pendulette clocks, including several unusual and hard to find examples, sports cards and vintage 1970's/1980's board games. Have a good, safe, Healthy and Peaceful day/weekend, Brian & Krista
SteveThe Woodlands, TX
May 09, 2020
ColtonClarksburg, MA
May 09, 2020
Amazing customer service and timely delivery
Brian at Heartfelt Antiques was great throughout the entire process. I have dealt with different sites and different auction house and they are by far the best around. He was very knowledgeable and answered any questions that I had. The payment and shipping process was flawless. Even during this crazy coronavirus everything went nice and smooth. I will definitely be buying from his auction again. I would highly recommend Heartfelt Auctions to anyone.
Heart Felt Antiques & Auction ServiceMay 15, 2020
Thanks again for your purchase, smooth transaction and your kind words! We will be holding our next LIVE ONLINE AUCTION THIS SATURDAY MAY 16TH, STARTING AT 6:00 PM! The Auction includes a large collection of miniature Lux Pendulette clocks, including several unusual and hard to find examples, sports cards and vintage 1970's/1980's board games. Have a good, safe, Healthy and Peaceful day/weekend, Brian & Krista
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