Bidder Reviews for Winter Associates (99)
TOP RATED4.5 out of 5.0 Stars
50-99 of 99 Reviews
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Highest Rated
SamBryn Mawr, PA
Feb 21, 2022
Bid with Confidence
Friendly and professional, quick to respond and to help, lightning-fast shipment.
Winter Associates Feb 24, 2022
We greatly appreciate your positive feedback. Thank you for taking the time to provide it. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
RickWhitinsville, MA
Feb 21, 2022
Quick and Easy
Descriptions are always accurate.
Winter Associates Feb 24, 2022
We greatly appreciate your positive feedback. Thank you for taking the time to provide it. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
SandieMerrimack, NH
Nov 15, 2021
Great Auction House
I would certainly bid with these folks again, everything was perfect.
Winter Associates Nov 17, 2021
We greatly appreciate your positive feedback. Thank you for taking the time to provide it. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
MaggieSeneca, SC
Oct 08, 2021
A Great First Impression!
Team@ Winter Associates very helpful and professional-I shared that I was very nervous concerning shipping (which was yes, pricey)-but their preferred shippers came through-the foam technique is brilliant! My art arrived unscathed. My first time with this auction house was a success..... We all know what that means, right? In addition Winter included booklets on the artist-an extra I did not expect and thank-you.... a nice touch!
Winter Associates Oct 11, 2021
We greatly appreciate your positive feedback. Thank you for taking the time to provide it. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
JoeKerrville, TX
Oct 05, 2021
I enjoyed working with Winter Associates.
Winter Associates were very helpful. They promptly returned my phone calls, made payment a snap, and suggested a shipper that did an outstanding job. A Masai shield is no easy item to send across the country due to its size and shape. The shield arrived in perfect condition and took fifteen minutes to unpack a custom made box filled with blown protective foam especially molded for the shield's shape. Very impressive. Had they shipped a grand piano, I'm confident it would have arrived in the same condition-although my wife by then would have murdered me.
Winter Associates Oct 05, 2021
We greatly appreciate your positive feedback. Thank you for taking the time to provide it. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
TimSaint Helena, CA
Oct 04, 2021
Winter Associates Oct 05, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
KerryClarkston, GA
Oct 04, 2021
Winter Associates Oct 04, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
JonConcord, MA
Oct 04, 2021
Winter Associates Oct 04, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
AhmadBrentwood, CA
Sep 24, 2021
Winter Associates Sep 28, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
KamranFairfield, CT
Sep 21, 2021
Winter Associates Sep 28, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
JoyWoodland Hills, CA
Aug 24, 2021
Took a long time to get!
This item took over a month to get! I had to make numerous calls to the main company. They gave me the number of the seller finally. Excuses were made. It wasn’t shipped out until I put pressure on the seller. I recently bought something else. I paid for it (from another seller) and never got it! Was my winning bid too low for them? Just keep the money and don’t ship it! I eventually got my money back. It is now 2 for 2 that I have had trouble getting! I will NOT be using live auctioneers again! I’ve learned my lesson!
Winter Associates Sep 28, 2021
Good morning, We are sorry for the issues you experienced, but I do believe that you are possibly confusing Winter Associates with another auction house. You have purchased with us once, which was during our December 14th auction. Winter Associates does not handle shipping in-house. All shipping for our December 2020 auction was handled by the Farmington UPS Store. After we were made aware of the shipping issues you were having I spoke to the UPS Store directly in order to assist in clearing up the matter. Also please know that we are no longer using the Farmington UPS Store due to some of the issues our bidders have experienced. We appreciate your feedback. Sincerely, Corinne M. Corso Office Manager 860-793-0288 cmc@auctionsappraisers.com Sincerely, Corinne M. Corso Office Manager 860-793-0288 cmc@auctionsappraisers.com
MichaelGarland, TX
Aug 10, 2021
Will one of your lots get lost?
I have been an art dealer for 35 years. I dislike writing negative reviews, but in this case I have no choice. I purchased two lots from Winter Associates. They did not provide any shipping alternatives, but routed all lots to UPS store 3937. My lots were shipped in a package entirely unsuitable and not in compliance with UPS's art packing guidelines. Worse yet, only one lot was in the package. It was clear that the other lot, worth over $500 was not placed in the package. The auction house bears responsibility, as they provided no shipping options. The UPS store bears responsibility because they failed to pack one lot and violated UPS packing guidelines. The UPS store wasn't even willing to look for the lot and now they do not respond to communication. Neither the auction house nor the UPS store are willing to take responsibility. The UPS store is trying to file a claim with UPS, but since they didn't ship the lot, and also violated UPS packing guidelines, I don't believe UPS has any responsibility. Sadly, I will never do business with Winter Associates again and I am filing complaints against UPS Store 3937. This isn't about the money, although $500 is significant. This is about being responsible and doing the right thing. That is the foundation of any successful business. Very sad that original works of art were taken, lost or mis-shipped. Sad indeed.
Winter Associates Aug 11, 2021
We were very sorry to hear from this buyer that his shipping did not go smoothly. A summary of our actions are below. 7/20/21@ 7:44 pm First notification received via email from buyer that there was a problem 7/21/21@ 8:43 am Replied that we would investigate. We reached out to UPS immediately asking for follow up on their end and then responded to buyer before 10 am that UPS would investigate. 7/22/21 Buyer told us he received UPS correspondence. We thanked buyer for keeping us informed. 8/6/21@ 5:16 pm Friday night buyer emailed UPS and cc’d us that he was waiting for results of investigation. 8/10/21 Tuesday buyer put in a review that he was having a problem with UPS. 8/10/21 After we saw the review, we again contacted UPS telling them that this situation was not acceptable. Based on our conversation, UPS informed us they would compensate the buyer. 8/11/21 We were informed by UPS that they told buyer they were paying him in full, not waiting for UPS investigation. 8/11/21 Buyer does not acknowledge the efforts Winter Associates has made on his behalf and has left this review in place. We are happy to work with any shipper/freighter a client chooses and have worked with a wide variety. It should also be noted that in our conditions of sale we state: SHIPMENT/TRANSPORTATION recommendations or arrangements are done only as a courtesy and all shipping/transportation is at buyer’s expense. Winter Associates, Inc. assumes no responsibility to resolve problems that arise from shipping or moving companies. “I'm the owner of The UPS Store 3937. I take full responsibility for the missing items that were shipped from my store. I refunded the customer the full amount for the missing item. The customer was pleased and satisfied with my actions. With that said, this bears no responsibility on Winter Associates. "
StephenVacaville, CA
Jun 18, 2021
Much delayed and expensive shipping
Seller used local UPS store to both pick up and ship rug. After taking my credit card data UPS store did not ship rug until I called them again 10 days later. UPS charges for shipping a small (2'6 "x 3'6") wool rug weighing less than 10 pounds came to $74.26, more than 50 % the price of the rug, and only involved wrapping rug in plastic bag and putting in a modest cardboard box. Dealer needs to take better responsibility for shipping to their customers.
Winter Associates Jun 18, 2021
Good afternoon, Thank you for taking the time to provide your feedback. I am sorry that you did not have a positive experience with the Farmington UPS Store. I have reached out to them to discuss your comments. Sincerely, Corinne M. Corso Office Manager
GaryBrooklyn, NY
Jun 14, 2021
Winter Associates Jun 18, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our upcoming auctions. Sincerely, Corinne M. Corso Office Manager
ScottFarmington, CT
Jun 14, 2021
honest gallery, very nice professioal people
honest gallery, very nice professioal people
Winter Associates Jun 14, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
EmilioBrooklyn, NY
May 31, 2021
Winter Associates Jun 14, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
ColleenEdmonds, WA
May 27, 2021
Winter Associates Jun 14, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our auctions. Sincerely, Corinne M. Corso Office Manager
KathrynHavana, FL
May 04, 2021
Winter Associates May 06, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our future auctions. Sincerely, Corinne M. Corso Office Manager
JoeHouston, TX
May 03, 2021
Winter Associates May 06, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our future auctions. Sincerely, Corinne M. Corso Office Manager
KevinCamden, SC
May 03, 2021
Winter Associates May 06, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our future auctions. Sincerely, Corinne M. Corso Office Manager
PhilipWashington, NC
May 03, 2021
Good experience overall. Arranging shipping was quite a chore and shipping much more than expected
Good experience overall. Arranging shipping was quite a chore and shipping was Very expensive. Box open when received but no damage other than two nicks on frame that may have been there. No real complaint other than shipping process. Much prefer Auction Houses that offer in House shipping
Winter Associates May 06, 2021
Thank you for taking the time to provide your feedback. We hope you continue to participate in our future auctions. Sincerely, Corinne M. Corso Office Manager
FrankWoodbury, CT
May 03, 2021
Winter Associates May 03, 2021
Thank you! We greatly appreciate you taking the time to provide a review for Winter Associates. Hope to see you during our May 24th auction. Sincerely, Corinne M. Corso Office Manager
GaryPlainville, CT
Mar 15, 2021
KeithLong Island City, NY
Mar 15, 2021
Trustworthy and professional!
I enjoy bidding at Winter Associates because this auction house provides accurate descriptions, always treats customers fairly and communicates efficiently! Highly recommend!
Winter Associates Mar 18, 2021
Thank you! We greatly appreciate you taking the time to provide us with a wonderful review. We hope you continue to bid with Winter Associates. Sincerely, Corinne M. Corso Office Manager
GrahameAstoria, NY
Mar 15, 2021
Experience was great
Wanted it for my daughters birthday-no problems at super pleasant to deal with
Winter Associates Mar 18, 2021
Thank you! We greatly appreciate you taking the time to provide us with a wonderful 5 star review. We hope you continue to bid with Winter Associates. Sincerely, Corinne M. Corso Office Manager
StevenMidland, TX
Mar 15, 2021
Winter Associates Mar 18, 2021
Thank you for providing Winter Associates with a 5 star review. We hope you continue to bid with us. Sincerely, Corinne M. Corso Office Manager
SuzanneDagsboro, DE
Feb 08, 2021
BogdanBuzzards Bay, MA
Feb 08, 2021
Winter Associates Feb 08, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
KeivanAtlanta, GA
Jan 08, 2021
Winter Associates Jan 12, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
LilianTucson, AZ
Jan 05, 2021
Great Auction House with Amazing Customer Service!
I am very happy with Winter Associates and the two items I won in their auctions. I especially appreciate their great customer service. Very helpful, and their UPS shipping affiliate was extremely responsive, as well. My glassware was VERY well packed and I am pleased with the entire experience.
Winter Associates Jan 12, 2021
Thank you so much for your patronage. We greatly appreciate you taking the time to update our feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
SalimCambridge, MA
Jan 04, 2021
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
KevinBerlin, CT
Nov 23, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
RobertSan Diego, CA
Nov 23, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
GuillaumeGatineau, CA
Nov 23, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
Amir ArsalanLondon, GB
Oct 30, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
SariWinnipeg, CA
Oct 15, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
StefanoToronto, CA
Oct 10, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
KathieSan Diego, CA
Oct 09, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
WilliamCharlotte, VT
Oct 06, 2020
Accurate description of item condition
I am consistently impressed by the complete and accurate descriptions that Winter provides of their auction items. I have won multiple lots from Winter and never once been surprised or disappointed when the item was received and unpacked. Thank you, Winter, for being so honest!
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
KevinBerlin, CT
Oct 05, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
DanielThree Oaks, MI
Oct 05, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
EdMalibu, CA
Oct 05, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
BillDallas, TX
Oct 05, 2020
Winter Associates Jan 05, 2021
Thank you for your patronage. We appreciate you taking the time to supply feedback. We hope you will bid with us again. Sincerely, Winter Associates, Inc.
brookeSanta Rosa, CA
Jul 01, 2020
Angry unprofessional staff
Ms. Stamm is a compassionate owner who epitomizes professionalism. By contrast, however, her office manager, is rude, abrupt, terse, and unlikable. She doesn’t identify herself over the phone, even though she’s handling sensitive credit card details and her emails have a menacing aggressive tone. When I brought this information to the attention of Ms. Stamm, Corrine’s attitude did not improve, but to the contrary. It’s truly a shame that Winter’s front-line rebuffs, rather than embraces its customers, which will inevitably lead to the decline of business.
Winter Associates Jul 08, 2020
Our goal is to always have a satisfied customer. The auction Ms. Macpherson participated in was a successful one and we were communicating with over 200 purchasers in the week following the sale, many of them first time customers as this was the first time we used LiveAuctioneers. Our goal was to be professional and efficient and to process items for shipping as quickly as possible. We have standardized letters to inform purchasers of their success at a sale and they were used in this instance. Corinne has been a valued member of our staff for many years and understands and practices our goals of courtesy, efficiency, and customer satisfaction. We had the opportunity to speak to the customer and we apologized that she was unhappy with her interaction with us.
James M.Justice, IL
Jun 29, 2020
Very friendly and esy to work with. Shipping was great and I received my parcel before expected.
Great company to work with.
Winter Associates Jul 08, 2020
Thank you for your patronage! Hope you will bid with us again.
PamelaLakeway, TX
Jun 29, 2020
Winter Associates Jul 08, 2020
Thank you for your patronage! Hope you will bid with us again.
PaulaPaso Robles, CA
Jun 29, 2020
Winter Associates Jul 08, 2020
Thank you for your patronage! Hope you will bid with us again.
nicholasPortland, OR
Jun 29, 2020
DavidNorthbrook, IL
Jun 29, 2020
Simply Magnificent!!!
Winter Associates was fantastic. The Lots were as represented. The staff was great. I could not be happier with Winter Associates
Winter Associates Jul 08, 2020
Thank you for your patronage! Hope you will bid with us again.
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