Bidder Reviews for Premier Auction Galleries (304)

Fun auction

all is perfect

Would not buy from them again. Just takes too long

I purchased at item from PAG based on the item description. In general, through auctions on LiveAuctioneers, I assume that an item's description includes the written description and the photos included with that written description. Check out the photos for PAG's Dec 17, 2020, auction, lot # 0084 (https://www.liveauctioneers.com/item/********** 1_vintage-baseball-card-collection-1 **********-star-power), see what you think. Here's their reply, when I requested that they send me the missing items (pictures 3 and 4): "Sorry for our oversight. It appears that we did not catch the oversight in advance of the auction. Those two photos actually should not have been with that lot, but another lot. They obviously do not match the description, which does do [ sic ] into great detail and lists a total of (45) cards. Sincere apologies and completely understand if you intend to return the lot." I appreciate the acknowledgment of their error, and their willingness to take back the item. I was disappointed, however, in that they did not even offer to pay the return postage/insurance and in no other way offered to "make it right." With a little detective work, one can determine that photos 3 and 4. comprised a different lot. What was its value or winning bid? One might argue that my winning bid, and what I paid for, included that additional lot. I'm sure this is just a unique example of a bit of disgruntlement from a winning bidder. I thought I was getting more than I actually got.

No problems with items, just UPS shipper very inefficient. Waited 3-weeks for pick-up, took another week & 2 more calls to get quote for shipping. Finally packing done very well for such fragile items and pkg. arrived overnight.

Most auction buyers know that auction buying has pitfalls. But when something is not what it is advertised to be, that should be the basis for a return. I'm not talking about condition issues I'm talking about something being sold as a painting which was not a painting. When it comes to art, be careful about the lot descriptions from this auction house. First and last time buyer.

Nice Auction House with modest personality

Very delighted with this Auction House. I won an item and was very pleased when it was delivered. They took care of shipping for me, very well packaged.

Descriptions incorrect, items in poor condition, probably worthless. They changed the description at one point and I ask to change my bid. Neither Premier Auctions or Live Auctions would help.

Called the gallery with a question about shipping. Had a very nice, cordial and fairly lengthy conversation with amazingly satisfactory results. I've been a dealer since the late 70s and I can tell in a NY minute if I am dealing with a person of integrity. This Auction House absolutely fits that bill. Could not have been better. 5 * all the way. THANK YOU!

A five star professional auction service with knowledge and integrity!

GOOD PLACE TO PURCHASE YOUR FAVORITE SOMETHING

Hey Jesse! Got the package yesterday (wow, that was fast!) and I wanted to tell you how impressive your packaging was as well! Thank you for your patience with me/this transaction. I’ve had a crazy and stressful last couple weeks or so dealing with a family medical emergency out of state and your patience/helpfulness made a difference! Looking forward to shopping with y’all again. Merry Christmas to you!

Highly recommended for a nice selection plus reasonable & fast in-house shipping.

Overall great auction and item. Shipping was another matter. Frame was broken when it arrived however it was taped so it did not damage the print. Will surely do business with them again. Every other part of the process was good!

Overall easy from bid to shipping.

Awesome job of packing my item and shipping.

Auction house responded quickly and professionally. Item received very well packed.

Great experience

I’m new to the auction web sites. You made the process easy and enjoyable

1 of the 3 lots that I won was missing from the package that arrived. The other 2 lots were great. I had no response to my messages from Premier Auction Galleries.

great very happy with service quick and fast!

Wonderful to work with; kept the lots without charge for months until it was safe to ship them; great art at a fabulous price

I will not buy anything from thenm again

This was my first auction with Premier. We do roughly 20 auctions and estate sale a month. The items we won were as described. We won them at a great price. We had the shipped. I can honestly say that I was very worried about 6 if the items. Very fragile antique lamp shades. Very thin glass. Well, much to my surprise, everything, including the shades were very well wrapped. Bubble wrapped with so much bubble wrap I could sew it together and make a queen size blanket!! The shipping cost was reasonable as well. Premier is now on my short list of auction houses to do auctions with. If zi had one concern, it's that they don't send an email with tracking info once your items ship, unless you ask for it. Luckily, I did and they sent it! It may be a good idea to state this in your shipping terms! I still give them 5 stars!!

I paid the invoice I sent messages and got no response, then I got a call out of the blue from some gentleman who said that you would pick up my items in the house and send me an invoice for shipping I have not received an invoice and I have not received an answer to any of my further emails

This was a perfect transaction in every way! Couldn't be more satisfied!