Bidder Reviews for Bonhams (390)

Nice little piece at a great price

Very poor customer service all around. A painful experience. I had to use LiveAuctioneers to resolve the issues.

THanks!

I decline review

Everything went smooth with this auction. Bonhams is a top business to deal with. Item was accurately advertised and quickly turned over to the shipper after payment. I used Global Pack and Ship, one of Bonhams recommended shippers. I found them very responsive and quick and they did an exceptional job in packing my item securely. Overall an excellent auction experience.

This is a very professional organization with experienced, knowledgeable staff. I picked up my item in Marlborough, Massachusetts, and was very impressed by the organization, facility, and personnel I met. Really good experience.

I loved my experience with this auction house. One of the most professional out there. Totally trustworthy, helpful and straightforward. Looking forward to do it again!

Could not be happier with a purchase. Excellent artwork, and the San Francisco staff of Bonhams is highly professional, helpful, and a pleasure to work with. They made special shipping arrangements in particular.

Do not buy with Bonhams!

A very good company, everything works perfectly.

Take caution when dealing with Bonhams, they are not the house of old. Won four items through their London office, and after several weeks finally received complete invoice, and when paid, the office refused to help in any way to deliver the very expensive watches. They still sit in England somewhere and I am out a few thousand dollars. Beware.

Be very careful increasing your bid-I discovered that by doing so I ended up bidding against myself, thereby paying double the amount the last competitive bidder against me. I cannot contact Bonhams about this error and to get it corrected.

100 % this was a scam from the start. Instead of putting an accurate description this auction carefully worded everything to scam the buyers. I have spent hundreds of thousands of dollars with live auctioneers but this will be my last purchase due to the amount of dishonesty here. I just had my item picked up by a good friend of mine who wasted 8 hours of his life to pick up junk. I highly doubt Gene Hackman displayed this item in his gameroom. I’m disgusted how dishonest this world has become to make a dollar. Good job hall succeeded at screwing me over. I’m definitely glad I didn’t fall for the over 3k shipping quote. This would have been an Almost 10k loss had I let y’all ship this piece if junk. Yall successfully helped live auctioneers lose a great customer

There was a 32 % buyer’s premium, I picked up my picture at a loading dock on a cafeteria sized table, unpackaged and was told that I may use the packing paper to wrap the picture. No tape, string or otherwise and don’t try to tell me that the 32 % buyer’s premium is used to defray online marketing costs, or any costs for that matter.

i do not think that i would buy from you again, if i can help it!

Great seller

Poor communications. No cohesive shipping program. Shipping charges outrageous. Never again with Bonhams.

Great service!!

I have purchased items from Skinner before their merger with Bonhams and was very satisfied. Now, at 32 % BP they are among the highest online, I bid knowing this, but what I didn’t know about was the $139 third party bidding fee they added on (including tax)! I had also called and requested proof of provenance which I never received. The representative I spoke with was very nice and the payment process was easy but no response or information. Their sales setup is made to maximize their profits at the expense of both buyers and sellers (from whom they also collect a premium). As a buyer I set my maximum bid lower to offset the high premium and effectively yielding a smaller return for the seller. I’ll think twice before buying again.

Be careful! I have bought plenty items from Liveauctioneer. But this one is very suspicious. I have never registered on the auction. Maybe I just clicked on this item. Somehow I won this garbage. Definitely I will avoid even click on their name.

Everything was beautifully done, from initial listing to detailed photos, smooth bidding and payment. Pay attention to Skinner's shipping and payment policies. Check the details. Their recommendations are good! A special shout out to UPS Store # 2651 for their services. You rocked it! Everyone involved was simply wonderful.

Since I trust Bonhams for accuracy and authenticity presentation, my only concern was shipping arrangements. Their site directed me to choose from a list, & The UPS store that I chose, was very attentive to my needs.

Dump robots and AI

These weird but wonderful prints are perfect additions to my collection.