Bidder Reviews for Burchard Galleries Inc (487)

I won't do business again with Burchard Galleries. Once they take your money, you are on your own if anything goes wrong.....

great auction house, very helpful in answering questions or concerns, friendly employees, will find the answer if they do not know, very satisficed with dealing with them, as I have purchased from them previously, make them one of your favorites they have great auctions!

Burchard Galleries are a very good and efficient auctioneers. Buying internationally with them is easy as they have a great shipping arrangement. My pottery items were packed virtually bomb proof and arrived to the UK fast. Recommended so buy with confidence.

Loved my items. Thank you for easy transaction. Much appreciated!

tr è s satisfait de ma transaction avec Burchard Galleries Inc. Rapidit é dans l'envoi de la facture et transmission de la liste des exp é diteurs pour l 'é tranger. J'ai choisi Family pack and ship car plus rapide à r é pondre que le choix pr é f é r é de la maison d'ench è res.

Overall this was a good experience. It was easy to pay and easy to work with their recommended shipping partner-who really rocks when it comes to packing stuff. This is a good auction house.

Couldn't be happier with the quality of items, the descriptions, and the service!

I am so pleased with Todd Burchard and his staff. All very friendly and professional. The painting I bought was exactly as advertised. I arranged to pick it up in person and everything went smoothly. Thank you for another great auction experience.

Very pleased with this auction house, excellent customer service and overall buying experience including the description of the item, shipping and very attentive follow up message.

I was happy with the items I received. The UPS Store did a great job at shipping and were very great to work with. Thanks.

Great item, shipped quickly accompanied by constant information on the shipment Would buy from again

Although they tried to give an accurate description of the train and its poor condition it would’ve been helpful if they had mentioned that most of the wheels add cracks or missing pieces. They did mention that one wheel was missing.

The auction house stubbornly recommended Charlie a shipper that tried to over-charge 5x the average rate!? However, another shipper SendingTLC was very helpful and did an excellent job packaging and shipping at a fair rate.

Easy to deal with and I have never had such an easy or pleasant experience as I have with the shipper they use (Charlie is an A +).

Let me start by saying that all my questions were answered usefully by Burchard Galleries and the item (s) I purchased were exactly as advertised. So why not five stars? Burchard's recommended shippers are extortionate; a little judicious hunting around local shippers cut my shipping costs by 75 %. Also condition reports are scant. Make sure you specify your need for clarification on any blemishes you might suspect to be present. Ask for close-up photographs of any areas you wish to examine in detail. All that said, I am delighted with my purchases from Burchard Galleries; just make sure you carry out your due diligence very thoroughly.

The response was reasonably fast and the product was as described. However, the shipping company referred to us was terribly slow in responding. That is my only regret.

I purchased quite a large item that I was having shipped internationally. I did have a couple of questions etc that I needed to sort out and I found Burchard really responsive and helpful. Item was described correctly and everything went smooth. I’d happily purchase from them again. Thanks.

I purchased 2 items and sent my family members to pick them up. The attendant at the Galleries was very helpful, not seen these days. He brought the items to the vehicle and helped to load on the vehicle. Thanks to Burchard Galleries.

I have bought several items from Burchard Auction Gallery and every item exceeded my expectations. I recently bought a piano and the auctioneer was very responsive to requests for additional photos and was very accommodating while shipping was being arranged. A highly dependable operation that wants their customers to be completely satisfied. I’m one of them.

This auction house provide beautiful and accurate description of all items I received. Excellent communication and shipping! I highly recommend and will be a regular customer!

Great piece, easy transaction, the shipper was excellent as well. Very happy!

Pleasure to deal with.

Great item, outstanding transaction-thanks!

Casey Broker did an excellent job sorting out a delivery issue relating to a release form and ultimately I was very happy with the purchase.

I have bought hundreds of items from auction houses for my personal collections. These guys were great communicators and had great follow through.

Perfectly described all questions answered and very pleasant to deal with. And loved working with honest and fair shipping (Charlie).