Bidder Reviews for THOS. CORNELL GALLERIES, LTD. (288)

Coordination of shipping and packing by outside company was excellent for a huge oil painting. I was needlessly worried.

This was my second purchase from this gallery, and like the first, went very well. They are friendly and helpful, and quick with communication. I look forward to doing business with them in the future!

Everything ran smoothly and they were well organized. They were a pleasure to work with.

A strongly recommend Thos. Cornell Galleries very professional.

I am very pleased with the item I purchased in the auction. Accurately described! Good response to question. With no-in house shipping, the cost to ship was much higher vs shipping with USPS Priority Mail medium box in this case. Their outside shipper did an outstanding job. I understand that an outside shipper has a cost to pick-up, package, and ship, plus a fair profit margin. However, I am of the opinion that if auction houses offered in-house shipping, although possibly a longer delivery process due to a jump in volume after each sale, the firms will see increased bidder participation which means higher prices for the consignors as well as higher revenue from the buyer's premium on each lot. Overall very pleased with the quality and service this firm offers!

Overall a very positive experience..... and I would buy from them again!

Their only reply was we gave item to shipper!!!! Never any follow-up didn't try to locate missing items!!!!!!! UPS said that they never received items to ship.

Very nice people

Transaction was OK. It's often painful to arrange shipping with 3rd parties. It's unfortunate more sellers don't offer shipping.

Great experience from start to finish with TCGL!

These guys are amazing. Zero hassle factor, shipping was so easy and fast. everything PERFECT.

Gallery was very helpful and nice in answering my questions and their recommended shipping was prompt and courteous! Very easy process from bidding to shipping! Will definitely bid with them again!

Items accurately described. Staff was very helpful with shipping.

professional and efficient

Bidding on the website was exactly as I expected. After I won the item, I followed instructions for shipping. I used UPS that was suggested. I received my item in a timely manner. It was well packed and I am very pleased.

Whole auction process clear efficient easy. From placing bid, winning notification, payment and arranging shipping, everything just worked. Arranged shipping from UPS store-Kristin very helpful and excellent secure packing-arrived in perfect condition. Only feedback was auction premium-although typical-feels expensive.

Great item (2 only out of 3), great price, will deal again with the auction house but 2 point: 1. Picture were accurate but they did not provide a close up on one of the facet where half the face was missing. And just called it "some chip" in the condition so we cannot say they did not mention it. But as a seller my self, i normally high light the obvious so no surprise for the buyer. Here i felt like tricked, the damage is on the far away picture so hard to spot, and Chip for me is like on one cherub, its nose has an impact (but not half a face/piece broken). so basically one of the 3 ashtray has 0 value. Pay attention to the picture, you will get what you see. or ask for details of the damage. 2. it took over a month for the third party shipping company recommended by Thos, to ship the item after they picked it up. I ask Thos for support but the only answer i received was to talk directly to them. So get your own shipper