Bidder Reviews for THOS. CORNELL GALLERIES, LTD. (288)

Helpful staff!

They did not provide in house shipping, so I had to use one of their recommended 3rd party shippers who gouged me on shipping costs. The good price I won the clock for was no longer a good price after the over inflated shipping charges were paid. Bottom line is if the auction house does not provide in house shipping in the future I will never participate in their auctions

They do not accept PayPal for some reason. An annoyance but they easily accepted my credit card. I picked the item up at their location and they were very helpful. No Sunday hours. Feel free to share my opinions with them.

A good auction house and my experience was good.

Please provide Credit card payment directly through the web.. Very old fashion and annoying to give CC numbers through phone. Especially when you live in France! Otherwise, great people there and very accurate pictures.

The owner Rosemary not nice, but the staff is nice as is Tom Cornell, but she runs the show. Compared to Roland where Beth is a great.

I think for an online auction there be photos of every item from all angles, and/or descriptions that list ANY flaws, not just stating condition as good, very good, etc. Those words, coupled with only general photos, can be interpreted many ways and obviously do not give the buyer a complete visual of the item

Keep up the exemplary work!

If there's noticeable damage, a house should report the damage. I purchased 5 pieces of Carnival Glass from this house and all 5 were damaged, large chips, et al. Just saying "Good" condition does not connote damage or lack-thereof. I received a check as form of compensation instead of a simple reversal of my credit card payment and the check was short $10.00. The initial shipping, via UPS Store which is near the auction house, cost me $55 which I'll never see again. The return shipping that I did, via USPS Priority cost me another $11.00. At least I know how to ship glass cheaply within New York City. This experience was a disaster. NEVER AGAIN.

Piece had several (6) chips that were not noted. Unable to pay using a link. Shipping costs were high enough to be illegal. Overall this was the worst experience I have had with Live Auctioneers.

One piece (the MOST desirable had three (3) rim chips that were not reported and the shipping company used by the auction house, charged an excessive amount. Will not deal with this house again.

I have purchased many items from Cornell and it has always been an excellent experience.

Lot was described as in good condition. Of a four piece lot, three items were damaged.

Very courteous and helpful staff. Will buy from again.

No problems, would definitely buy from again.