Bidder Reviews for DejaVu Estate Sales & Auctions, LLC (1,227)
TOP RATED
4.6 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
900-950 of 1,227 Reviews
All Ratings
Highest Rated
WendiNorth Bend, OR
Aug 04, 2020
A Great Experience from Start to Finish!
DejaVu Estate Sales & Auctions makes buying from their auctions the easiest EVER. Bidding online was at an easy to follow & easy to bid pace, the invoice arrived pretty quickly & it spelled out EVERYTHING necessary to complete the transaction. DejaVu also gives you plenty of choices for payment method & shipping. I love having choices because it makes things easier. Also, I had my item shipped through DejaVu & was very impressed with their packaging as well as the very reasonable postage. DejaVu is also very customer oriented: Friendly, timely & even flexible if need be. I wish more auction houses were like DejaVu Estate Sales & Auctions & highly recommend that you give them a try.
DejaVu Estate Sales & AuctionsAug 05, 2020
Wendi, Thank you for a great 5 star review. It means so much to our staff!
StephanieWest Palm Beach, FL
Aug 03, 2020
DejaVu Estate Sales & AuctionsAug 05, 2020
Thank you so much Stephanie! We appreciate the 5 star review and you taking the time to give it to us. It means a lot to our staff.
TerryWoodlawn, TN
Aug 03, 2020
DejaVu Estate Sales & AuctionsAug 05, 2020
Thanks Terry! It always brightens our day to get a 5 star review and the whole team at DeJaVu thanks you:)
Steven CDenver, Co, CO
Aug 03, 2020
DejaVu Estate Sales & AuctionsAug 05, 2020
“thank you Steven. This review made our day!”
JosephNorth Palm Beach, FL
Aug 03, 2020
DejaVu Estate Sales & AuctionsAug 05, 2020
“Thank you so much Joseph for taking the time to leave us this amazing review.”
MichaelPalm Beach Gardens, FL
Aug 03, 2020
DejaVu Estate Sales & AuctionsAug 05, 2020
“We are so grateful for your 5 star review. Thanks for sharing your review with us and the community.”
TimPocatello, ID
Aug 03, 2020
SusanStuart, FL
Aug 03, 2020
Excellent!
EXCELLENT costumer service! Always HAPPY with DejaVu
DejaVu Estate Sales & AuctionsAug 03, 2020
Thank you Susan! We appreciate you and Les and all the business you have given us over the years!!!! Have a great day.
DianaJeffersonville, IN
Aug 03, 2020
Very nice
Very nice. Good price packed good. Shipping a little expensive for a small item
DejaVu Estate Sales & AuctionsAug 05, 2020
“Thank you so much for taking the time to leave us a review.” We strive hard to give our clients great services at a great price. Shipping is expensive though and we do not make any money from shipping. In fact-we started doing in-house shipping because third party shipping is so expensive. We charge what the post office charges us plus a small fee to cover labor and packing material. That fee usually doesn't even put us at a break even position.
JuliePark Ridge, IL
Aug 03, 2020
DejaVu Estate Sales & AuctionsAug 03, 2020
$20.00 for Packing AND Shipping a (fragile) glass apple from Florida to Illinois is extremely reasonable. A similar quote for packing and shipping from a third party shipper (like UPS) would have been at least $35.00. You cannot compare the cost of the item to the cost of shipping. The cost of shipping is dependent upon what the item is-not what the value of the item is. We are an auction house. Our commission on the apple was less than 15 cents! There is no way that we can afford to charge less than actual cost for shipping. Please remember that when you purchase a fragile item on line in the future.
MelissaPalm Beach Gardens, FL
Aug 03, 2020
LindaBoynton Beach, FL
Aug 03, 2020
BirgittCarmel, CA
Aug 03, 2020
Evaluate shipping costs.
Very good.
DejaVu Estate Sales & AuctionsAug 03, 2020
I'm sorry you felt the shipping was expensive-but it was actual cost. We started offering in house shipping because shipping is expensive and we wanted to help our customers save money. We are an auction house. Your items was $20 and we made a $4 commission. We can't offer free shipping or charge less than the actual cost on margins like that!
LmBoca Raton, FL
Aug 03, 2020
DavidPalm Beach Gardens, FL
Aug 03, 2020
Steven is the best... always professional, courteous, and dependable...
Great item photo's and descriptions. Easy to deal with. Highly recommend...
Aug 03, 2020
LauraRiviera Beach, FL
Aug 03, 2020
julieSarasota, FL
Aug 02, 2020
Honest and Helpful
Have participated in several auctions from this house. Have found this Auction House to be honest and helpful. Looking forward to the next auction. Thank you
DejaVu Estate Sales & AuctionsAug 03, 2020
Thank you Julie! We appreciate your nice review! Look forward to seeing you soon.
BonnieNewville, PA
Jul 31, 2020
DejaVu Estate Sales & AuctionsAug 03, 2020
Bonnie-thank you so much! It makes our day to get a 5 star review! Thank you.
AdamCortemadera, CA
Jul 29, 2020
DejaVu Estate Sales & AuctionsAug 03, 2020
Thank you Adam. We really appreciate you taking the time to give us a 5 star review. Enjoy your purchase.
Dan J.Beaumont, TX
Jul 20, 2020
Very easy to do business with
Very nice and easy to do business with
DejaVu Estate Sales & AuctionsJul 22, 2020
Thank you so much for the five star review Dan. It means a lot to us!
MikeFernandina Beach, FL
Jul 20, 2020
DejaVu Estate Sales & AuctionsJul 22, 2020
Mike, thank you so much for the five star rating. We really appreciate it-and you!
JASONPalm Beach Gardens, FL
Jul 19, 2020
Lovely piece!
Pleasant experience. Will do business with again.
DejaVu Estate Sales & AuctionsJul 22, 2020
Thank you again for taking the time to give us a five star rating!
JASONPalm Beach Gardens, FL
Jul 19, 2020
Everything was so easy!
Thanks for another great auction. Shipping was superb and I will be shopping with you again! You guys get great stuff.
DejaVu Estate Sales & AuctionsJul 22, 2020
Thank you so much Michelle!!! WE do get get stuff and we look forward to having you at another auction soon!
LauraScottsdale, AZ
Jul 19, 2020
DejaVu Estate Sales & AuctionsJul 22, 2020
Laura, thank you for taking the time to give us such a nice rating. We look forward to seeing you soon!
PatriciaOkatie, SC
Jul 19, 2020
DejaVu Estate Sales & AuctionsJul 22, 2020
Thank you Trish. We really appreciate your five star rating! Enjoy your purchase!
ElizabethHollywood, FL
Jul 16, 2020
Payment was returned as item not picked up quickly enough.
I was late in picking up an item which I paid for and, because I use a taxi service to make local pick-ups, I waited until I won a number of items in the Ft. Lauderdale area to effect pick-up. I called to say I would be by to pick up the item I won and then, later that day, received an email notification that the funds paid were returned to me and that I had lost the item. I had another disconcerting, though not reported, experience when I was told to come and pick up items won at auction; however, when I took a taxi from Dania Beach to DejaVu Estate Auctions, I was told that the person I needed to see was not there, despite having called a couple of days earliler to say I would be by to pick up the items. After the recent second episode of nonperformance by DejaVu, I will no longer do business with them. It's too bad, really, as they have nice things... but I refuse to be treated in such a cavalier manner.
DejaVu Estate Sales & AuctionsJul 16, 2020
Hi Elizabeth! I'm sorry to hear that you had an issue. Did you have a confirmed appointment? In the 10 years that Steven has worked for us-he has never missed an appointment. Due to the corona virus, the auction company is only open certain days and in the Terms and Condition, it states that you need an conformed appointment 48 hours prior to picking up an item. It appears that while you may have left a message-we were not open and therefor your message was not received by the auction department in time for someone from the auction department to be there. The auction department is only open 12-4 on the dates stated in our Terms and Conditions. I'm very sorry you had a problem!
JulieWest Palm Beach, FL
Jul 15, 2020
ElizabethHollywood, FL
Jul 14, 2020
DejaVu Estate Sales & AuctionsJul 14, 2020
Thank you so much for your great review. We appreciate
CecilWest Palm Beach, FL
Jul 12, 2020
Won't reply to queries.
I have done business with Deja Vu many times. They are arrogant and they refuse to answer questions sent to them through Live Auctioneers. At present, I have items for auction with them for which they take 50 %. When I call, they won't answer. When I leave messages asking for the accountant, they are never returned. I deal with auctions all over America for my business and personally know most of the auction houses and auctioneers from Vero Beach to Miami. Not a single one treats me like this. I have given Deja Vu 5 star reviews in the past because I would like to avoid trouble. I cannot be silent any longer. This is unwarranted treatment of a good customer.
DejaVu Estate Sales & AuctionsJul 12, 2020
I'm sorry you feel that way Cecil. Due to the coronavirus-we are extremely short staffed. Your items just went to auction last week-and sometimes it takes up to 30 days for people to pay-especially right now! That is why we ask that clients wait 30 days prior to contacting us. Also, on our clearance auction-we do not give condition reports due to the fact that we generally have 1, 000 items in those auctions and everything starts at $1. Most auctioneers do state that you need to personally inspect the items as one persons evaluation of "good condition" can vary from another. It's also in our Terms and Conditions. Again, I'm sorry that you were disappointed in the fact that you could not resell the items you purchased from us at a profit online. Our job is to sell our clients items at the best price possible.
carmenWellington, FL
Jul 12, 2020
JohnCoopersburg, PA
Jul 12, 2020
SusanPalm Beach Gardens, FL
Jul 12, 2020
PattiPalm Beach Gardens, FL
Jul 12, 2020
CarolynSun City Center, FL
Jul 12, 2020
AnitaSioux Falls, SD
Jul 10, 2020
DejaVu Estate Sales & AuctionsJul 11, 2020
Thank you Anita! We really appreciate you taking the time to give us a 5 star review. Have a GREAT day!
EdwardColorado Springs, CO
Jul 02, 2020
DejaVu Estate Sales & AuctionsJul 02, 2020
Thank you so much for your 5 star review! We really appreciate it-and YOU!
DannyWest Palm Beach, FL
Jun 30, 2020
Dedicated, knowledgeable, caring
Dedicated and knowledgeable staff makes for a great and easy auction experience. If you are new to bidding at auction put your worries to rest with this staff. I will definitely be bidding again at the next auction. A +
DejaVu Estate Sales & AuctionsJun 30, 2020
Thank you Dan! Our entire staff appreciates your great review! Hope to see you at our next auction.
LoisAnnPalm Coast, FL
Jun 29, 2020
OUTSTANDING IN EVERY WAY!
Absolutely GORGEOUS Handbag! I always look forward to DejaVu's amazing auctions! I am beyond pleased with every item and the fantastic customer service they provide. Thank you so much!! Steven and staff are AWESOME!!!!
DejaVu Estate Sales & AuctionsJun 29, 2020
Thank you for the wonderful review! We all LOVE Steven. He is the BEST!!!!
BethPalm Beach, FL
Jun 28, 2020
DejaVu Estate Sales & AuctionsJun 29, 2020
Thank you so much for taking the time to give us a 5 star review! We all appreciate it!
RobLake Hopatcong, NJ
Jun 28, 2020
DejaVu Estate Sales & AuctionsJun 29, 2020
Thank you Rob! I'm glad you enjoyed our auction!
Maria ElenaSavannah, GA
Jun 28, 2020
Love your auctions
First time buying however it will not be my last! They a very professional are courteous staff to help you with the process if your out of state. My item arrived perfectly packaged to my home and I can't be happier.
DejaVu Estate Sales & AuctionsJun 29, 2020
Maria, Thank you so much! We have a lot of great summer auctions planned so hopefully we will see you soon.
JulieWest Palm Beach, FL
Jun 28, 2020
Lots of fun
I enjoy bidding.
DejaVu Estate Sales & AuctionsJun 29, 2020
Thank you for your great 5 star review! Our team really appreciates it-and you!!!
BonnieNewville, PA
Jun 28, 2020
very efficient
A + + + +
DejaVu Estate Sales & AuctionsJun 29, 2020
Bonnie, Thank you so much for the nice review! Look forward to seeing you at another auction soon.
MariaSunnyvale, CA
Jun 28, 2020
DejaVu Estate Sales & AuctionsJun 29, 2020
Maria, thank you! Your 5 star review means so much to our team!
CecilWest Palm Beach, FL
Jun 28, 2020
DejaVu Estate Sales & AuctionsJun 29, 2020
Thank you Cecil! We all appreciate your great 5 star review!
JosephNorth Palm Beach, FL
Jun 28, 2020
DejaVu Estate Sales & AuctionsJun 29, 2020
Thank you so much for the wonderful 5 star review. Hope to "see" you soon at another one of our auctions!
SusanPalm Beach Gardens, FL
Jun 28, 2020
Allison33410, FL
Jun 28, 2020
BethWest Palm Beach, FL
Jun 28, 2020
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