Bidder Reviews for Rentzel's Auction Service, Inc. (348)

Looks good with other collectibles.

Every level a smooth transaction

I was charged $7 for shipping materials which was a small amount of bubble wrap and a reused Bertolli’s box. Shipped via USPS which is great but they should look into flat rate boxes and envelopes. The boxes are free from USPS and charge less on average that priority mail.

Great items + easy payment + easy shipping = HIGHLY RECOMMENDED SELLER

Everything came out as planned. Great Service. Shipping a bit too high, though.

Thanks good stuff offered

Very happy overall with Rentzel's. Items were as described with a small exception (one of a group of china items was damaged, apparently not seen). Pictures were great and extremely useful and descriptions were well done. Packing/shipping went very well. THANK YOU!!

Highly recommendable. I'm very satisfied with my purchase. Everything is easy with them

GREAT AUCTION HOUSE

Packing was excellent. Nothing was broken, chipped, or damaged in any way. I was concerned with fragile cups and saucers wrapped with a heavy porcelain pitcher. The heavy gauge cardboard and bubble wrap with separated boxes prevented any problems. I appreciate their attention to wrapping to prevent harm.

10 days for Rentzel to decide that they cannot handle shipment and tender item to Postal Connections 209.1 week after credentials/payment information provided and still item nit shipped. The auction was 3 weeks ago, and still no news about when the pastel will be actually shipped. I cannot say Rentzel and their selected service provider are well organized. This does not provide a good experience!

I buy antique glass, around the world and there is always a risk with trying a new auction house, I had no problems at all with Rentzels, they were kind, polite and efficient. I would recommend them to any prospective bidder.

All in all it was a good experience. Only thing I can say a bad about it is that the pictures were taken so close that you cannot actually get a good idea of how small the products were. I definitely expected the items to be larger

Thanks for the careful packing-A + all around!

The item arrived exactly as described, and even though it was fairly large and glass, so quite fragile, it was double-boxed and packed well. The shipping cost was reasonable for the item.

Great auction house!

Auction house charged $42.31 shipping with a $20.00 material/packaging charge. The shipping from them to me was about $25.00 (I have a UPS account for my business) and checked the rates. I was also charged $20.00 for packing and boxes. The order was shipped in 2 dirty used boxes that look like they were pulled from a dumpster with old newspaper and used bubble wrap for packing. That is what they charged $20.00 for. I reached out to them with my concerns and no reply. Having dealt with quality packing from other auctions houses this shipping job was amateur at best. They made another $38.00 on the deal. I guess the $110.00 buyer premium wasn’t enough. I will not use this auction house again.

Would patronize again

Very good service, recommended. Thanks Dennis

I had a good all around experience again with Rentzel’s auction. Descriptions were accurate and staff is helpful.

Product came exactly as shown/described, packaging was great, fast shipping and good comms. Will deal with again

Everything was exactly as advertised.

Good auction, looking forward to the next one.

The auction process was fine. I thought that extra fees should be covered by buyers premium and whatever is being charged to the owner. Other than that the experience was fine. Thank you. J. R.

Good communication, fast response, secure delivery

Item was mint when I bought it and when it got to my house it was broken

Will by from again

All good. Loved adding it to my 29 modelA

Great simple, quick and no hassles process. very satisfied. Thanks

The gentleman was nice enough to stay a little late so I could pick up my items when I was near the auction. Thanks again.

This was my first time using this auction house/service. It was surprisingly easy to bid and win the items I was interested in A great service. Thank you!!!

I will always return as a customer... Great items, good prices and very fair shipping... A + + + + + + + + auction house