Bidder Reviews for Churchill Galleries (183)

Went pretty smoothly. Would not hesitate to buy from them again.

The painting came with a nail through the canvas and through part of the frame which was not shown on the pictures that were posted. I've sent several emails and received one response for pictures, which I sent immediately. It's now been almost a month since I received the damaged item and still have no resolution.

not very happy at all with churchill galleries. p

SELLER 10/10 GOOD BUSINESS

nice items, check in advance about shipping time

So I bid on a lot of six tobacco pipes. When they arrived there were four that were part of the lot I bid on and two that were not. I have called them on three separate occasions and they keep telling me they will look into it. It has been over two weeks and they have not called me back.

Fabulous lamp, fabulous to work with, excellent communication skills. Thank you!!!!

The painting I bid on and won, was very sentimental to me and they took very good care of getting it to me. Very trustworthy gallery.

I never received the item despite prompt payment and several follow up emails on my part. In the end, I had to contact my credit card company for a refund

Even more beautiful than described!

It was a convenient, great overall customer experience. I would recommend others to bid on items fro a Churchill Auction.

overall excellent

This is a fun auction house-what's not to love with a 0 % buyer's premium! In house, combined shipping, too. Happy with my items. Thank you!

Mirror arrived broken; full net price, I paid to Churchill, included Insured FedEx truck ship; after telling me in an email, there would be payment forthcoming, Churchill has gone incommunicado..... Visa has extended me a temporary credit for $780........ he has gaslighted Visa in his response, by giving the incongruous reply, that I received the mirror; nothing else.... this comment was to extend the Visa inquiry. He will not take back a broken mirror. I backed up shipment with pix of mirror, crate, etc. CHURCHILL owes me $780.

Never received a tracking number so no idea when item ships or is delivered

Service after payment was as easy as it gets. Received collection quickly, they were well packaged. I will definitely participate in this auction again!!!

I still have not received any communication from Churchill Galleries other then the request for payment, sent numerous request on the shipment and no response at all.

I never received the print I had won even after contacting them three times to find out why I had never received it or even a payment/shipping acknowledgement. After a month they refunded my payment, still without any explanation. I would never ever do business with them again.

Great auction house. They auction beautiful things an provide wonderful service. I highly recommend them.

If there is a problem the owner calls you directly and is very nice,, he takes care of the problem and emails you to keep you updated.. It a great Auction House to do business with..

The item I won in a Churchill Galleries auction in December 2019 is something that I have been looking for for 10 years and I got it at a decent price. I had various questions and problems in connection with payment and shipping, but the Gallery was very responsive and friendly and so everything was easily worked out. Packing this item for shipment was a rather daunting prospect, but the Gallery handled it well, and my purchase eventually arrived intact at its intended destination. My only dissatisfaction was that the packing and shipping took rather a long time (possibly because of the proximity of Christmas); but in this case, I was in no rush, so that was OK. Churchill Galleries auctions off a lot of interesting stuff. I have bid on some other items, or meant to, but the bidding went up beyond my limit. Since I am located abroad, the cost of shipping auction items to my home is often daunting, and I have to take that into account in bidding. I think that this is a major problem for international customers generally, not only with this Gallery but with most others. At least Churchill Galleries will take care of the packing and shipping for many items, where others ask buyers to arrange for this themselves, often referring one to a local UPS store. My experience with UPS stores is that the chances are that you can pay $200 to ship a $25 painting or gravure. It won't cost that much if arranged by Churchill Galleries, although it's still expensive. To sum up, this is a good place to find interesting auction items, many of which can be "won" at a good price. The Gallery's service is friendly and helpful. Recommended!

Having only bid and won on a few items, I was so impressed with their extremely helpful answers to my questions. AND, considering the weight of this piece of soapstone, their shipping charge was very very reasonable. I'll not hesitate to bid on future items from them! Thanks for a great experience!

Stay away from this auction. Sent wrong item after 2 months waiting and numerous phone calls and emails. Didn't return money back.

What interesting wonderful things Churchill Gallery offers. It is an excellent experience to shop with them. Will always be looking at their auctions. AAA +

Excellent communicator. Very patient with me as a first time purchaser from California. Shipping was appropriate for the item won. Man, the packaging was more than excellent. Arrived safe and sound with without any damage.