Bidder Reviews for Coral Gables Auction (457)

Excellent Shipping and great customer service

This was an Irving Ramsey Wiles watercolor. It was a great an seamless transaction except when it came to the shipping. The price they quoted for in-house shipping seemed high. When I called one of the UPS stores they recommended, the shipping was about the same as they had quoted. When I contacted another UPS store that was not on their list, their quote was $75 less including pickup. I arranged for pickup with the second UPS store only to be told a few hours later that the shipping cost had mysteriously gone up $75. Anyway that's all by-the-by. It is a great and authentic item and I would have no hesitation purchasing from them again. I would seek other shippers though.

Excellent shipping service, and very good description in the pieces, the customer service is very good and the photos are perfect

These pieces that I bought are old and they have kept them in perfect condition, the description of this item is perfect, I contacted them to ask for information about the condition report of the piece and they answered me right away. I received the pieces as they appear in the photos since they were packed very well, the shipment was made directly by the auction house and it was economic and safe

They have good phone and mail service, the packaging was very professional. The shipping service was fast. Perfect payment system

Another purchase that I make and once again I am satisfied with my piece, the clock is beautiful and of very good quality. I arrive in perfect condition since the shipment was professional, the piece is in the same condition as it was portrayed, I asked for extra information about the piece and they answered me right away. Customer service is good.

Excellent shipping service, professional packaging, customer service is very good. I received my pieces in perfect condition.

A great experience with this auction house, I had the pleasure of visiting the new place that they opened and they have impressive pieces, the customer service is very good. Although I personally went to pick up my piece because I was visiting Miami, they packed the box for me with enough materials and protected it so that it would not get damaged on the way.

Fast shipping service, perfect description and various payment options which is very convenient for buyers. Excellent customer service and the pieces were received in perfect condition as the packaging was very professional.

I have received my pieces and they are perfect, they look as they are in the photos, the measurements are correct and they are intact. The shipping service was great, professional and fast packaging. They will surely have me again participating in their auctions. Thanks

This has been my first time buying with Coral Gables Auction and it has been one of the best purchases I have made through liveauctioneers, they have several payment options, the customer service is excellent. They themselves quoted me the shipping and the packaging was super professional and the piece was received in perfect condition, they don't skimp on materials when it comes to protecting the piece, the perfect description.

Reliable descriptions, very good customer service.

Very happy with my piece, I received it in perfect condition.

They are very responsible when taking photos and describing the pieces. They always answer my questions and I have received all my pieces in perfect conditions since they do not skimp on materials when making the packaging.

Professional packaging, the shipping was excellent and they have several payment methods which makes it much easier and more pleasant to work with them.

The transaction was quick and easy, and my item was packed very well by Coral Gables Auction.

They just opened a new store in Coral Gables FL and I personally went to pick up my piece and was delighted with the wonderful pieces they have in the store. They only attend appointments so they always recommend calling 24 hours in advance so that they can attend them, they are taking this measure for the whole situation we are having with Covid. I was attended by the owner of the auction house and his assistant (Lianni), both excellent people.

Professional packaging, the owner of the auction house is an excellent person, spectacular service. I recommend this company 100 %

Another extraordinary purchase, excellent merchandise and excellent service both in shipping and customer service.

Following the sale, to make arrangements for shipping, I sent 5 msgs to them and 4 VM's w/o a response for over a week! Complaining to Live auctioneers I did finally get a response but then had to wait again for their "in house quote" which I as absurd. UPS store quote was $100 less than theirs. Since auction houses are so demanding on getting payment, I'd expect SOME kind of response in a timely manner! If you buy from them expect a bumpy ride! Of course after the fact when I was looking through their reviews, it seems to be a recurring issue! Beware!

The customer service is great, sometimes I ask questions about the condition report of a specific piece and they answer it right away. Without asking it, they send me extra photos so that I can better see the condition of the pieces, I have made several purchases in this auction house and I have always had a very good experience. Fast shipping service and they do not skimp on materials.

The work of this auction house is great, the photos are perfect, and the descriptions are excellent. The shipping service is super easy and fast. The payment options are varied and affordable. I recommend 1000 % this company.

Excellent company, excellent services. I had the pleasure of visiting the new place that they opened and it is wonderful. The customer service is great and the shipping is super professional.

I was in awe when I received these pieces. I feel safe buying at Coral Gables Auction since I always ask for the condition report and extra photos and they always answer me, plus the shipping is excellent, all the pieces are super well packed.

Another wonderful experience. The fast and secure shipping process. I recommend this auction house 200 %

Disappointed. Won item on May 16th, today is Jun 6th, still don thave the item. Paid immediately, requested shipping cost right away because there was no 3rd party logistics company mentioned. Every day they were sending me emails saying today they will give me shipping quotation. After 10 days I asked Live Auctioneers to step in and either to provide me shipping quote or 3 party shopper. Finally they did, after that it took me another week to pick up because they were not available. To make it short after 3 weeks of purchasing the item, I still don have it. Suggestions: 1. Hire more people to quote and arrange shipping if you want to deal with it. 2. Provide 3 party logistics companies on your listing, so that you dont have to deal with it. In any case such a delay is not acceptable.

Completely unresponsive vendor.

A beautiful piece. A great auction house. Very easy work with yours. Perfect shipping process

Excellent communication, very fast and effective payment methods, I am very happy with my purchases made at this auction house since the process has been fast and safe. The shipping process is super easy and super cheap.

Great Service, very good shipping service

Excellent Piece, Excellent Auction House. Professional Company. Very good shipping service

Once again an excellent service, super professional shipping

One of the most important auction houses for me. I have bought several items and I am very satisfied. This last print that I bought is beautiful, it has beautiful colors, I went to pick up the piece personally and the service was excellent

My favorite auction house Coral Gables Auction

The auction house provided a list of shippers, but I had to contact them all and did not know who would be best. Luckily the one with the best communication did an excellent job.

Exactly as described and reasonable inhouse shipping. Happy to do business with this auction house again.

What an amazing auction experience, my item was as described, shipping excellent, all arrived intact. What a good experience.

The Best auction house in the country Coral Gables Auction IIIII

I bought this piece to give it to my daughter, they sent me directly. When my daughter received the piece I was delighted with her and also with the packaging, they do not skimp on packaging materials. Perfect customer service and very professional packaging.

Excellent auction house. The shipment was perfect, truly professional packaging and excellent price.

Coral Gables Auction was great! I love the pieces, and they offered in-house shipping, which made it easier and less expensive for me. I couldn't be happier, and I give Coral Gables Auction my highest recommendation!

Beautiful plaque, perfect description, excellent photography. I went to pick up the piece personally and they had it packed for me so that it would not be repaired. Excellent service and customer service.