Bidder Reviews for Gulfcoast Coin & Jewelry (318)

Hello, Prior to receiving your review, we have not received any communication from you regarding that you were dissatisfied with their purchase. In the original listing of the item there are 6 different images of a single ring to give all possible angels and views of the piece. This is done to disclose as best as possible the nature and condition of the item. As well prior the auction, all inquiries regarding the piece were answered. We are interested in assisting you, if given the opportunity. We have reviewed the images and the description of the emerald ring that is in question and feel that it was adequately described. The piece contains an approx. 6.00ct emerald, round diamond weighing approx. 1.00ct and 9.9 grams of 14kt gold. This is an item that has an estimated retail value of $4, 500 that was won for the opening bid of $900. This $900 opening bid is based on comparative research and this low pricing is indicative of the overall quality of the emerald as compared to other examples in the marketplace. The number of photos were done to make a bidder fully aware the numerous naturally occurring inclusions in the stone. These naturally occurring inclusions can reach the surface of the stone. These inclusions do not hold the same characteristics as marking the are caused due to damage from wear. If you would like to communicate further on how the situation can be resolved, we would like to assist you as best as possible. We have been in business nearly 50 years. We feel we described the emerald in question the best that can be done and it was purchased at a level commensurate with the quality of the emerald. Having said that, want our customers to be satisfied. Please call so we can chat and see what can be done to make you happy.