Bidder Reviews for Roland NY (998)

Very east and smooth experience

I love my purchase from Roland Auctionhouse! The item looks exactly as it did in the pictures. Payment and pickup were very smooth and all my questions were answered accurately and promptly.

I WAS WAITING FOR TWO HOURS TO BID ON A WALTER PATE DE VERRE LIZZARD. THE ITEM CAME UP, OPENONG BID WAS 800, I BID 850, THIS LOT WILL CLOSE, THIS LOT WILL CLOSE, THISLOT WILL CLOSE, THEN A HOUSE BID OF 85O, THEN IMMEDIATELY SOLD, I HAD NO CHANCE TO BID900. I WOULD HAVE GONE TO 2000 FOR MY CLIENT. I CALLED IMMEDIATELY AND TALKED TO A ROLAND BROTHER AND HE SAID THERE WAS NOTHING HE COULD DO. COST ME A BIG COMMISSION, WILL NEVER NOD THERE AGAIN

When you purchase and pay for an item from this auction house, you know you will receive it. That cannot be said for all auction houses on L. A. I have had the misfortune of dealing with a couple CROOKS and never receiving my items. Again, Roland NY is a fair and honest auction house and I look forward to purchasing from them again. Also, their shipping prices are very reasonable.

I love you guys! And this is coming from a the owner of a competing auction house. I can't wait to buy from you again. Stay safe... Allen

Excellent service and feedback on a timely manner.

The Roland team was easy to deal with and the transaction was flawless.

It's always a pleasure bidding with Roland NY!

The transactions were effortless and the coordination resulted in a quick delivery. I was also impressed with the way the items were placed in protective bags. I don't know if Roland did it, but I suspect they did. Wow. Everything is here safe and sound. Let me sell these things, or a few and I am coming back for more.

The manager and staff are very friendly. They went above and beyond to help me secure a large painting in my SUV. I couldn't do it all by myself. Greatly appreciate their help.

Perfect

I purchased an Herm è s dress for $325 and neither the description nor the photos showed that original zipper was replaced!! And badly!! I but for resale and am now stuck with a lemon!! I will never do business with Roland Auctions again!! I buy with several other online auctions and have had very good experiences with them.

Sent them a note after I received the items, no reply.

Bought 3 Hermes scarves and asked for condition opinion on all three. Two of them turned out to be spot on but one had a couple of quite obvious marks. These should have been identified. Luckily, the spots came out when dry cleaning the scarves.

they described object honestly and were easy to deal with, recommended

Excellent custumer oriented

the pieces were coated with a wax and had an odd smell. wouldn't buy them again

Professional Service

Great service. Thanks.

On arrival the item I purchased had been damaged-I contacted the shippers and got nowhere. After several days I contacted Roland, who were very responsive, very helpful, and in a matter of minutes the problem was resolved.