Connoisseur Online is in the business of locating, appraising and purchasing estates globally, then offering the individual items from the estates, and the estates themselves, through live auctions. We pay our consignors immediately and expect the same from our bidders. Please pay the day you receive your invoice.
Shipping is done in most cases in-house. Because of the sheer volume, and our determination to get you the lowest rates, shipments are packaged or crated and generally go out two-weeks from the first work day after purchase. The amount of time that an item takes to get to a client depends on the location of the client, the carrier used, and whether or not the customer wants expedited service (at a much higher cost). From the time that funds are received from CC companies or PayPal, a package will leave one of our facilities within 14 work days as a general rule.
Nice Ad-Needed More Cardboard or a DO NOT BEND Note on BoxArrived bent in our mailbox. We were able to flatten it after several days. I wrote suggest the above headline, but they ignored what I said, & kept asking for a photo. Next time, they may not be so lucky! A creased ad has little value!