Bidder Reviews for Austin Auction Gallery (1,197)
TOP RATED
4.7 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
500-550 of 1,197 Reviews
All Ratings
Highest Rated
SharmanMckinney, TX
Sep 19, 2020
Highly Recommended
I have purchased 2 times from this Auction house. They are very trustworthy to use. I would recommend them to anyone that wanted to bid on their auctions.
Austin Auction GallerySep 20, 2020
Sir, Many thanks for your wonderful comments and 5 stars! We hope to continue to earn your trust and bring your items of interest in the future! Best Wishes, Victoria
sterlingWoodland Hills, CA
Sep 19, 2020
Good experience
Good Experience
Austin Auction GallerySep 20, 2020
Thank you for your review! We strive to earn 5 stars and hope that you will share feedback on how we can do that in the future! Victoria
KristinAbiquiu, NM
Sep 19, 2020
Austin Auction GallerySep 20, 2020
Many thanks for taking the time to leave us a great review and for your participation in our auction! ~ Kind Regards, Victoria
Cathy SueAustin, TX
Sep 19, 2020
Austin Auction GallerySep 20, 2020
Thank you for your review! ~ Victoria
DavidWareham, MA
Sep 19, 2020
Good experience
Austin Auction Gallery was awesome to purchase from and deal with
Austin Auction GallerySep 20, 2020
Many Thanks for taking the time to leave a great review! We appreciate the private feedback as well! Best, Victoria
MarkAustin, TX
Sep 19, 2020
They have the best staff, and are very easy to work with. A rarity these days!
I have bought quite a bit from Austin Auction Co. over many years, and have no intention of stopping. I really look forward to each auction!
Austin Auction GallerySep 20, 2020
Thank you so much for your continued interest in AAG! We truly appreciate it and look forward the future! Thank you for your kind comments as well, I cant wait to pass them along to our crew! Best, Victoria
MichelleMillington, TN
Sep 19, 2020
Austin Auction GallerySep 20, 2020
Thank you for taking the time to leave us 5 stars! We hope to bring you items of interest in the future! ~ Victoria
SueTipp City, OH
Sep 18, 2020
Austin Auction GallerySep 20, 2020
Thank you for your interest and participation! We appreciate you leaving us a great review! ~ Best, Victoria
CathyTomball, TX
Sep 18, 2020
Austin Auction GallerySep 18, 2020
Many Thanks for taking the time leave us 5 stars! Victoria
TomLubbock, TX
Sep 18, 2020
Quality Auctions, First Class Staff!
Exceptional experience from start to finish.
Austin Auction GallerySep 18, 2020
Many Thanks for your kind comments and interest in AAG! Best, Victoria
BobCarlsbad, CA
Sep 18, 2020
I am very satisfied with my purchase but they should have posted more than just one photo
nothing to complain about with the auction house but the shipping costs are outrageous
Austin Auction GallerySep 18, 2020
Hi! We strive to earn 5 stars. Should you ever desire additional photos on a lot, we are happy to provide them for two weeks prior to the auction. Feel free to reach out to victoria@austinauction.com. We also suggest obtaining a shipping quote from the list of suggested shippers prior to bidding, as we understand sometimes it may cost more the ship and item, that the value of the item. We do ship, but work hard to work with reliable shippers who provide fair quotes. Thank you for your interest and participation! Victoria
LarryLake Quivira, KS
Sep 18, 2020
Austin Auction GallerySep 18, 2020
Thank you for taking the time to leave AAG 5 stars! Best, Victoria
PatriciaTucson, AZ
Sep 18, 2020
Austin Auction GallerySep 18, 2020
Thank you for your review and participation in our auction! Best, Victoria
AlanSan Francisco, CA
Sep 18, 2020
Austin Auction GallerySep 18, 2020
Many thanks for taking the time to leave 5 stars! ~ Victoria
JoeAlamogordo, NM
Sep 18, 2020
Item in photo depicted to be "LARGER" than in actuality.
Item shown larger than reality, was a tight fit on my fiancee's wrist. Won't be shopping here again.
Austin Auction GallerySep 18, 2020
Sir, I am sorry to hear that you are disappointed with your purchase. Please see below for the listed description, which lists the width of the cuff, as well as the circumference and gap of the cuff, as to aide in the decision of fit. Thank you. Victoria; Native American silver (content unknown) cuff bracelet, Martin and Ester Panteah (Zuni, 20th c.), multi-stone inlay with shell, turquoise, red coral, and jet, center plaque inlaid with long horn Kachina, approx 2.25 "w, interior: (end to end) approx 5 1/8" l, gap: approx 1.25 "w, 140 grams (inclusive of all materials) JLS-39
VALERIETruchas, NM
Sep 18, 2020
Austin Auction GallerySep 18, 2020
Thank you for taking the time to leave a great review! Victoria
MarionPembroke, CA
Sep 18, 2020
Very professional Company
I highly recommend Austin Auctions. Will definitely deal again with them, the Boss herself is a very fine Lady.
Austin Auction GallerySep 18, 2020
Thank you for your kind comments and review! We appreciate your interest and particpation. ~ Best, Victoria
Li (Erika)RYE, NY
Aug 24, 2020
very accurate description and smooth transaction
very accurate description and smooth transaction
Austin Auction GalleryAug 25, 2020
Thanks so much for your rating and comments on our gallery! We hope you will bid with us again in the future! ~ Victoria
stephenSan Antonio, TX
Aug 16, 2020
Very Nice Auction House
Easy, Easy.... Great Staff, Great Items...
Austin Auction GalleryAug 16, 2020
Thanks so much for your comments and 5 stars! We are grateful for your interest! ~ Victoria
SuzieMalden Bridge, NY
Aug 04, 2020
Austin Auction GalleryAug 05, 2020
Thank you for your interest and participation! We appreciate you taking the time to leave a great rating! Best, Victoria
SteveHot Springs, AR
Jul 24, 2020
Accurate Description
The description of the painting I purchased was honest and accurate. It is good to know the pros and cons of an item before the bidding begins.
Austin Auction GalleryJul 26, 2020
Thank so much for your review and rating! We are always happy to take it even a step further and provide condition reports (with additional images and info) two weeks prior to each auction! Please always feel free to write in.! Many Thanks Again, Victoria
JuanAustin, TX
Jul 21, 2020
Great experience
First time purchasing from an auction house. A very pleasant experience.
Austin Auction GalleryJul 22, 2020
So happy to hear that your first auction experience was with us and that it was a great one! Thank you for taking the time to leave a rating and kind comment. We hope to bring you items of interest in the future! Best, Victoria
AnthonyWilmington, DE
Jul 21, 2020
Austin Auction GalleryJul 21, 2020
Many thanks for your participation in our auction and for taking the time to leave a great rating! Best! Victoria
BeverlyCharlottesville, VA
Jul 19, 2020
Austin Auction GalleryJul 19, 2020
Thank you for your interest in our gallery and for taking the time to leave us a great rating! Best, Victoria
ReeseChesapeake, VA
Jul 19, 2020
Austin Auction GalleryAug 05, 2020
Thank you for reviewing our gallery and your private feedback. We are working hard to earn 5 stars! Thank you again.
MarkAustin, TX
Jul 19, 2020
Austin Auction GalleryJul 19, 2020
Many thanks for the 5-stars! We are grateful for your continued interest and participation in our gallery! ~ Victoria
MichaelPalm Springs, CA
Jul 19, 2020
Great Place,
Just be aware. One of my items was broke, and not disclosed in the description. When I went to pick it up, then they told me that they came to them that way.
Austin Auction GalleryJul 20, 2020
Dear Sir, We offer over 1000 lots per auction, most of which are vintage to antique and display some form of wear and or loss. We gladly answer hundreds of requests on condition and provide additional photos two weeks prior to each sale. Please reach out to me directly should you find lots of interest in the future and I will see that you are provided a full report with photos. We would love the opportunity to earn 5 stars. Thank you for your interest. Sincerely, Victoria L. (victoria@austinauction.com)
EugeneMarina Del Rey, CA
Jul 19, 2020
Austin Auction GalleryJul 19, 2020
Thank you for the rating! We hope to bring you items of interest in the future! Best Wishes, Victoria
RaySherman Oaks, CA
Jul 18, 2020
Austin Auction GalleryJul 18, 2020
Many thanks for the wonderful rating! ~ Victoria
SusanDallas, TX
Jul 18, 2020
The most ethical, wonderful group of people
Every time AAC has an auction, my heart skips a beat. My husband and I purchased our first piece of furniture from them 30 years ago. Styles have changed over the years but their commitment to serving us with the best of the best is still evident. I can’t wait for the next auction!
Austin Auction GalleryJul 19, 2020
We are so grateful for you all and the wonderful relationship forged over so many years! Thank you for your kind comments and high rating! We cant wait to see you in person again, hopefully soon!:)
SalvadorRound Rock, TX
Jul 18, 2020
Austin Auction GalleryJul 18, 2020
Thank you for taking the time to leave us a five star review! We appreciate your continued interest! Victoria
MichaelDove Canyon, CA
Jul 18, 2020
Shipping Charges
The shippers that they work with are unresponsive and after 2 weeks gave me a quote 5 times higher than any other shipping company I have worked with. They wanted $198 for an item I ship for $20 all the time. That is ridiculous. That is price gouging at its worst. The auction company seems nice, but they need to make arrangements with local shippers that give them deals for sending them a constant steam of business. If these are the only shippers they offer, I will not bid with them again.
StephanieAustin, TX
Jul 18, 2020
Austin Auction GalleryJul 18, 2020
Thank you so much for your trust in our gallery! We are grateful! Kind Regards, Victoria
PETERSan Antonio, TX
Jul 18, 2020
Austin Auction GalleryJul 18, 2020
Many Thanks for taking the time to leave us a 5 star rating! We hope to bring you items of interest in the future. ~ Victoria
DainHempstead, TX
Jul 12, 2020
Takes you money but does not deliver the merchandise
Dishonest and untrustworthy!
Austin Auction GalleryJul 12, 2020
Dear Sir, Have you contacted the shipper that you chose to see if your items have been collected? I note that you have been an approved bidder AAG since November of 2019, when you returned the document required to be completed by new bidders with our gallery. The terms and conditions in this document (# 8) clearly state that AAG does not ship. As a courtesy though we do provide a list of suggested shippers. The shipping instructions are further listed (with several options) on the invoice that you paid in June 2019. They are listed on every invoice we send. Please see below for the shipping section of your actual invoice and what it contains. I am happy to assist you with choosing a shipper if you have not yet chosen one. If you read our reviews you will see that while we are not perfect, we are known for doing our best to satisfy our clients and have over 570 positive reviews. We do not steal peoples merchandise. If you did not understand the process or see the instructions, I apologize and I am happy to assist. I am in the office tomorrow at 8:30 am. Regards, Victoria Livingston (copied directly from your invoice) SHIPPING! YOU WILL NEED TO CONTACT A SHIPPER TO HAVE YOUR ITEMS SHIPPED! For your convenience, the shippers below have been provided an auction catalog and only need to know your location and insurance needs. OPTIONS FOR SMALLER ITEMS Pak & Ship Plus-Kurt Spahrmann-512-246-7117 or email: info@pakandshipplus.com PAKMAIL-Kirk Long-512-330-0691 or email: kirk@pakmailaustin.com (Ships UPS, Fedex, USPS) Postal Annex-Kevin-512-331-5855 or email: pa7012@postalannex.com (Ships UPS, Fedex, USPS) The UPS Store-Nakita-512-418-0520 or email: store2548@theupsstore.com OPTIONS FOR LARGER ITEMS (FURNITURE, ETC.) Craters & Freighters, Clarke Erskine, 888-520-1134 or: austin@cratersandfreighters.com
Jul 10, 2020
My Favorite!
This has been my favorite auction house for years!
Austin Auction GalleryJul 12, 2020
Thank you so much for taking the time to leave us such a wonderful compliment! We are so honored and hope to continue to bring you items of interest and to earn your trust! ~ Best, Victoria
JohnState College, PA
Jul 09, 2020
Austin Auction GalleryJul 10, 2020
Thank you for the 5-star rating! We hope you will find items of interest in the future!:) Best, Victoria
JudithVictoria Harbour, CA
Jul 07, 2020
Quick to respond to questions.
Lots of pics. Quick to respond to questions. Doesn't have in house shipping so be prepared to pay more for shipping. Buyers premium creeping up there.
Austin Auction GalleryJul 07, 2020
Thank you so much for taking the time to leave us feedback, we appreciate and review all comments, as we strive to be the best that we can! Many Thanks for your interest and participation in our auction!
JillAltadena, CA
Jul 05, 2020
Good experience
Sofa and chairs arrived without damage and were just as beautiful as pictured. I was afraid to buy furniture without seeing it in person/wasn't sure if it would end up damaged en route but everything worked out perfectly. They responded to my messages quickly also, which was appreciated. Would buy from them again.
Austin Auction GalleryJul 06, 2020
Thank you so much for sharing your experience! We appreciate your interest and hope to continue to earn your trust in the future! We are always here to answer questions on condition two weeks prior to each auction and happy to suggest shippers that we have had a good experience with. We hope that you will find a treasure at our gallery again soon! Victoria
AllanOklahoma City, OK
Jul 04, 2020
Austin Auction GalleryJul 06, 2020
Thank you for taking the time to leave us this great 5 star rating! We appreciate it! Best, Victoria
NicholaColumbia, SC
Jun 23, 2020
The Actual Piece Was Even Better Than The Picture!
Everything was wonderful, from buying to learning how they ship and then to receive an even more beautiful piece than pictured was a great experience and I will certainly be back.
Austin Auction GalleryJun 24, 2020
Wow! Thank you for your kind review! We are so happy that you love your piece and I cannot wait to share your feedback with our photographers! Look forward to bringing you items of interest in the future! Best Wishes ~ Victoria
DavidProspect, KY
Jun 23, 2020
Austin Auction GalleryJun 23, 2020
We appreciate you participation in our auction and thanks for taking time to review us! Kind Regards ~ Victoria
KarenAtlanta, GA
Jun 21, 2020
Austin Auction GalleryJun 22, 2020
Thank you for taking the time to leave us 5 stars! Hope you will bid with us again! Best, Victoria
TinaTen Mile, TN
Jun 20, 2020
Austin Auction GalleryJun 21, 2020
Thank you so much for taking the time to leave us a 5 star rating-we appreciate it and hope to bring you items of interest in the future! Best, Victoria
JeffEl Lago, TX
Jun 20, 2020
Austin Auction GalleryJun 21, 2020
We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you!! ~ Victoria
JamesTularosa, NM
Jun 20, 2020
Staff are all on top of their game. Answer questions and helpful when I call.
This auction house not only has a wide variety very nice items, they are helpful and try very hard to 'get it done' when I call in questions.
Austin Auction GalleryJun 21, 2020
Thank you so much for taking the time to share your rating and kind review. We really appreciate your feedback and hope to assist you in the future! Kind Regards, Victoria
ThomasBlanco, TX
Jun 20, 2020
Efficient and Thorough
Accurate listings with detailed photographs, fast efficient payment process and helpful loading staff made for an enjoyable process.
Austin Auction GalleryJun 20, 2020
Dear Sir, Thank you so much for your 5-star review! We will share this with the AAG team to let them know to keep up the amazing work! ~ Victoria
CharlesKingsland, TX
Jun 20, 2020
Austin Auction GalleryJun 20, 2020
We are so grateful for your 5-star review. Thanks for taking the time to share your rating with us and the Live Auctioneers community! ~ Best, Victoria
HowardDuncan, CA
Jun 20, 2020
Austin Auction GalleryJun 20, 2020
We are incredibly grateful that you took the time out to leave us a 5-Star review and hope to bring you items of interest in the future! ~ Many Thanks! Victoria
LindseyChestnut Hill, MA
Jun 20, 2020
Austin Auction GalleryJun 20, 2020
Thank you for taking the time to leave us this great review! ~ Victoria
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