Bidder Reviews for Christiana Auction Gallery (235)

Very happy with their ability to always answer any questions I may have. I love the fact that they have their own in-house shipping service which always charges a fair price.

Quick, easy, accurate. Thank you.

Very professional. I am very satisfied.

Great experience... all auctions should be this easy. Highly recommend

I purchased the backpack for my 13-yr-old son's birthday. I wish I knew it had "perfum" written under the logo. I couldn't give it to him, of course. No teen wants to wear a backpack that reads "Parfum".

Very Satisfied with them.

I received counterfeit LV belt and sent it back and have not received my refund yet.

Fake items No fit to description Chanel ring looks like fro Chinatown No prove of authenticity like a stamp or box Hat with sticker made in China Chanel hand band is just chanel towel Gucci belt condition is so bad hardly considering to wear it Versace belt se nd in cologne box. I’m very unsitisfite.

Good experience, no stress with shipping, very good price and service

I got 3 clocks. All of them are broke, needless to say I am very unhappy.

Excellent service and item was just as stated and quick delivery time. Definitely would purchase from them again.

It appears as if this auction house could be positioning laser jet copies of artwork as real lithographs. I’l never participate in one of their auctions again!

The sold me fakes. They described old lithographies with provenance and I receive ink posters with no provenance. It is a thief. I also paid a lot of shipping and customs on this supposed art piece and insurance, that cost me a total of $2000. I try to contact them and no reply. I hope you will take actions against them because they shouldn't be selling anything. They are swindlers.

They did not ship the COA and provenance. Probably a fake painting anyway

I am very disappointed with this purchase. The listing for the item was misleading. I am a fine art professional and thought I was buying an original poster from the Shafrazi gallery. Granted, any poster is a multiple, but this was NOT the item from the gallery I believed it to be. It was a very poor quality reproduction of an image lifted from Getty images. A counterfeit copy so poorly printed that the words were blurry and the image not crisp. I am extremely disappointed. I could have essentially done better at the photo reproduction shop for $50. I will never buy anything from Christiana again and this calls into question the quality of the items sold by all auctioneers at Live Auctioneers. Real auction houses vet the authenticity of items they sell. They don't actively counterfeit works and auction them off. Christiana ought to be ashamed of their business practices and you ought to stop doing business with them.

The items were damaged when packed for shipping. Also the description never said they were cut outs from a magazine

I telephoned them about one of the items in their current auction. The lady told me that they would get back to me in a few minutes. That was last week, and I am still waiting for that phone call.

about average exp vs other auction houses buyer's premium is a little high

Providing full and complete Conditions Report with listing would be very useful. This would prevent asking for it by a potential Bidder and having to respond to many emails by the Auction House.

I was disappointed that they did not note the chip to the piece I bid on and they did not show it in photos. Yes, I know it was up to me to ask but I am used to auction houses that disclose those things right up front. I also think they charged too much for shipping. I will not buy from them again.

Great auction experience

The items were damaged when packed for shipping. Also the description never said they were cut outs from a magazine

item I purchased was an old Tiffany piano lamp, the lamp is broken and cannot be picked up without "falling apart". This is not a shipping issue at all it is where the parts meet in the middle. The shades were advertised as authentic signed shades with a picture of signature L. C. T. and none of them were authentic or signed. I like the lamp, it looks good on my piano, but is worthless in terms of monetary value. I buy things to give to my kids one day. They will probably throw this broken lamp in the garbage. This is the 3rd time I have been ripped off on big ticket items and there is no recourse on live auctioneers. I think I lost about 2000 dollars on this transaction. I love the website and have purchased some great things but not all of the auction houses are not honest.

One of the items was damaged and did not match the description. I emailed and called the auction house immediately after opening the package and have still not heard back from them.

Charged a very high price for shipping and clearly trying to make additional money besides auction commission even when I contacted them. I realize I could have tried to get an independent shipper, but the item was very small, and it was not worth the hassle in the end. I have done business with many other auction houses and the item that I purchased from Christiana was similar in size and value to items from those auction houses. Those other auction houses shipped at half the price. I have stopped looking at Christiana's items and will not do business with them again.

They are fake.

Absolutely stupid that they do not take PayPal. They send you a million dunning notices and do not make it easy. Anytime I have to take out my credit card and fill in a bunch of **********, I assume that the vendor is not interested is selling to me ever again. Paypal is simple fast and easy and worth the effort for the additional cost the vendor incurs. Really stupid and shortsighted of them to not accept PayPal, not customer focused at all.