Bidder Reviews for DuMouchelles (793)
TOP RATED
4.6 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
450-500 of 793 Reviews
All Ratings
Highest Rated
LaraJackson Heights, NY
Oct 12, 2019
A mostly good rug purchase
I recently purchased a rug and my experience was generally good but could have been great with slightly more effort. The fringe of the rugs were cut off in the picture and should have been included. I asked for more specifics about the condition of the rug and my second inquiry was not answered. There were two or three minor flaws when it arrived-nothing that would have kept me from purchasing it at the price I paid, but I would have appreciated knowing exactly what I was getting in advance.
RodolfoSan Pedro G.g., MX
Oct 12, 2019
ThomasWinter Garden, FL
Oct 11, 2019
ThomasJonesville, MI
Oct 11, 2019
DoloresWashington, MI
Oct 11, 2019
VenneKansas City, MO
Oct 11, 2019
AmandaKinderhook, NY
Oct 11, 2019
RenateLitchfield, CT
Sep 25, 2019
auctioneer made error
won the item online while I was live and saw I won, later I was told I lost. Still not sure how this could have happened. Got a letter telling me they are sorry.
BENPortland, OR
Sep 19, 2019
After spending 1 month + and around $100 for domestic shipment, I got my vases
Late, arrogant, sarcasm and helpless mails show no respect and appreciation to the clients. Their shipment carriers are like joke, they either do not respond or they get back with sky-high price (a pair of 15 cm vases would charge you more than USD100 for domestic shipment within States). I really wonder what is going on within their long list of carriers, and how they become “top rated” seller. Smells fishy …
DuMouchellesJul 29, 2020
Hi Ben, Thank you for your feedback and we are sorry you had a difficult experience with shipping. DuMouchelles can help recommend shippers, however, your selection of a shipper and the cost of shipping is your responsibility. We do encourage bidders to get an estimate of shipping costs prior to bidding. Potential shippers can be found on our website at: https://www.dumoart.com/Shippers We hope this is helpful and appreciate your business. Best Regards, DuMouchelles
PatrickLivonia, MI
Sep 14, 2019
JonOverland Park, KS
Sep 09, 2019
RebeccaMidland, MI
Sep 08, 2019
JohnShaker Heights, OH
Sep 08, 2019
Carroll Spartanburg, SC
Sep 07, 2019
BogdanBensenville, IL
Sep 07, 2019
ScottGrosse Pointe, MI
Sep 07, 2019
MaureenBloomfield, MI
Sep 07, 2019
ArmineGlendale, CA
Sep 06, 2019
Call and ask condition if the paintings first
Paintings came dirty. Literally with sticky stains all over. The description did not mention ANYTHING about the dirty condition. It wasn’t just one spot, there was red sticky syrup-like substance all over the paintings (oil on board). Second issue was one if the paintings was framed with glass on top of canvas. Had I known I wouldn’t buy. I personally enjoy oil paintings on canvas without glass. Again nothing in the description.
YingmiaoBloomfield Hills, MI
Sep 06, 2019
SandraHoliday, FL
Sep 06, 2019
DennisLomita, CA
Sep 06, 2019
StevenBoynton Beach, FL
Sep 06, 2019
JohnRockford, IL
Sep 06, 2019
PaulGrayland, WA
Sep 05, 2019
NorbertClearwater, FL
Aug 29, 2019
SherriFort Wayne, IN
Aug 28, 2019
Items missing from warehouse when I drove to pickup
This is the second time this has happened to me with this auction house. This was a bigger deal. It takes me over 3 hours to drive there to pick up so I make sure to win enough to make sense of it. Two of the largest value and the most difficult to ship were "lost" or "missing" in the warehouse and the other was marked unsold and returned to the consigner, so I was told. The chandelier was the only reason I drove up there only to find it was "missing". They refunded my money but that is not the point. I lost a days wages and any way to recover it because these valuable items were no longer available. I called them twice so that everything would be ready for me as they instructed me to do but no one bothered to call me about my 3 lots being lost or whatever. The young man said it was because they were "new" to online auctions but I have bought from them for years. But I won't again.
JosephAlpena, MI
Aug 25, 2019
RebeccaMidland, MI
Aug 24, 2019
HarryEastpointe, MI
Aug 23, 2019
JohnRockford, IL
Aug 23, 2019
StephenAlexandria, VA
Aug 21, 2019
Always a pleasure
Find anything you want. You can count on the condition. Great photos. Great value. Buy with confidence
StanWilliamsburg, VA
Aug 17, 2019
KasemBangkok, TH
Aug 17, 2019
KevinSmithfield, KY
Aug 15, 2019
RobbRancho Mirage, CA
Aug 11, 2019
EmilioBrooklyn, NY
Aug 11, 2019
RobertNovato, CA
Aug 10, 2019
SusanNewnan, GA
Aug 10, 2019
EwenEast Aurora, NY
Aug 10, 2019
CarolynLong Beach, CA
Aug 10, 2019
RobertDamascus, MD
Aug 10, 2019
MarcMalvern, PA
Aug 09, 2019
DanielDexter, MI
Aug 09, 2019
GuillaumeGatineau, CA
Aug 09, 2019
Innacurate description
The actual state of the items does not match the description provided as the majority of the coins were harshly cleaned.
HarryEastpointe, MI
Aug 09, 2019
PaulineBrooklyn, NY
Jul 23, 2019
CharlesHelotes, TX
Jul 12, 2019
Won a beautiful painting, too costly to now ship
We feel lucky winning a beautiful painting for $38 but then very disappointed shipping will be anywhere from $159-$399 within the US
SharonHurley, NY
Jun 10, 2019
KeithSunnyvale, CA
Jun 09, 2019
MatthewAlexandria, VA
Jun 09, 2019
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