Bidder Reviews for Cordier Auctions (1,510)

They are very professional.

The folks at Cordier were very nice, but it was frustrating that after calling on three separate days to confirm my pickup time, we arrived to find the dining set I had purchased completely buried under other objects, and I had to spend 20 minutes helping one of their employees dig it out.

Auctions house should let people know, spirit not shipped out of state. Thanks

Couldn't reach anyone by phone during the auction.

Excellent. I will come back and check out future auctions

Happy

Better description of items. Lower shipping costs.

very happy, thank you.

No problems with this Auction House, I have done business with them in the past and will do business with them in the future.

I like the quick response and ease of payment. You have a very organized system.

Problem with delay of bids with live auctioneers or my computer. Ended up purchasing an item after the item I was bidding on because I liked it, and Cordier could not have been more helpful. Was at auction in person and it did not seem to be a problem with the auction house.

Shipping did not apply to me. I picked up.

Cordier lost one paid item of ours in a multiple group lot, and it was the most expensive and desirable of the bunch. They looked for 1/2 hr while we waited on pickup appt but could not locate it. They said an in person bidder likely packed it up with their merch and they would phone a few people to ask if they had it in error. We don't understand how that happened as the staff there are freakish to the point of frightened if someone walks in front door always locked, even in daytime hours. Also, they are the only ones who handle items; buyer sits at table until they bring items out to you. The items were in a standing locked glass showcase upfront awaiting bidder pick up. A woman clerk said if they find item it would be mailed to us at their cost (we are 3 hrs away). It has been 2 weeks passed, with NO courtesy call from Cordier. That clerk went on vacation so I had to call AGAIN and re-explain the loss situation to a second staff/front desk member. She took notes but neither of them were able to offer a financial refund to close the issue caused by their negligence. I asked them to ESCALATE the matter to someone in charge authorized to make decisions. We currently are 3 plus weeks awaiting Cordier to offer us a solution to a problem caused in house; all bidders on this lot number were Live Auctioneers persons beyond the opening bid., Cordier should have noticed upon moving the items from sale room to showcase that one item was missing, as each day that passed only gets more distant from finding the lost treasure misplaced. We purchased 2 lots there, similar Williamsburg Delft items, and both had LA under bidder action. That definitely shows someone in the gallery on auction day eyed our valuable item and fancied taking it for themselves, and there is no camera security footage to capture who that person is or how the item was released to pack up without proper ID and paid receipt. We have been to Cordier 2-3 other occasions prior to this event. The item lost was o

All good.

Not accurate descriptions No help loading out. A credit card too guarantee an in state check despite their ability to reference my live auctioneers history..... arrogant. Too many ridiculous rules!! What exactly does the buyers premium get me??

I think the 20 percent premium is getting too high For jewelry auctions. The descriptions are pretty good however the descriptions on 3 of my pieces did not disclose that the stones were loose and one piece The diamond was falling out. I always like to inspect items in person however I was unable to attend in person and unfortunately it wasn’t disclosed correctly which adds to my end cost and reduces my profit margin. Ultimately when a premium is 20 percent I expect full disclosure on obvious things like stones nearly falling out of settings. I will continue to be a patron however it just reduces my frequency for when I can attend previews or in person only.

Very responsive and helpful to answer all questions. I pleasant experience for me.

I never got approved to be a part of the auction I requested. I did not know I was not approved until the auction started.

Items in boxes that are not sealed should have photos of the contents.

Very nice people

Very professional in all aspects. Would definitely use their services again!!