Bidder Reviews for DejaVu Estate Sales & Auctions, LLC (1,224)

Outstanding service. The manager actually personally delivered the item to my residence an hours drive away. Their description was totally accurate and the item was even more beautiful than pictured online. A + + + + +

Purchased from this auction house a couple Times now. Great communication, fantastic shipping, perfect item

Love the items Susan has and her staff is excellent. Smooth operation

Steven is the best. Always helpful. Love this auction site.

Very organized and great to deal with. I am continually impressed with the unique items. This is the only auction house I bid. They have a great team 👍

I was the fortunate winner of 1 lot from their recent June auction. The item was exactly as described, received excellent customer service, and had no issues scheduling shipping & handling through UPS found on the auction site. The whole process from start to finish was seamless. I will again be bidding with confidence, and so should you, at DejaVu Estate Sales & Auctions.

DejaVu is one of the few auction houses I have dealt with that will timely respond to emails before and after the sale and that will answer the phone and your questions right when you call. Steven and all of the staff are so welcoming, caring and helpful. I have purchased various items of all sorts and all price ranges from them over the past few years and, from day one, they have always been such a pleasure to deal with and always accommodating when asked. If you buy a lot of items at online auctions elsewhere, you know that these qualities are pretty much lacking at the typical auction house-but not here. They also have a large showroom I have visited on occasion to view auction items before the sale. I highly recommend DejaVu and am sure you will as well if you give them a try.

Terrific quality items always!

Excellent items as described. Great experience

This auction house has some really exceptional employees. Steve is the BEST!

Thank you for being so organized and efficient-especially with over 1, 000 lots in the auction

My husband and I have been dealing with DejaVu for years. They are one of our favorite auction houses.

Great selection and incredible deals!

LOVE my items thank you

Thank you for a great auction

I find way too many items most auctions to bid on. I have everything runs in good order which by the way is a tremendous undertaking Susan has a great time of people working with her Kudos to the team

It’s been over a month and I still have not received the item I won, paid for, paid the shipping on, and received a phone call saying my package has been sent.

Most Important, Great Items and Excellent Service!

I purchased a vintage high end purse/bag which arrived in a flat rate box flattening the bag. Anyone who sells these knows you don’t smoosh these bags to save a few dollars. The bag also smelled of mildew. When I contacted them, they didn’t seem too concerned and didn’t offer any kind of apology. I will not place any more bids with this auction house.

I love DejaVu for so many reasons. First I look forward every month when they publish their online auctions. It's like looking thru a curated museum. I find things that I would never find in any retail space because they showcase some of the finest Estates in Palm Beach County. I always get some fabulous find and seemingly even more when I come in store to pick up my winning purchase. The staff treat me like family and always go out of their way for any request. Deja Vu really is my favorite store on the planet.

Photos and condition remarks were accurate on this item. Steven help me with setting up a time to pick up my winning bid. He answered all my questions and was very helpful. Thank you!

Very nice auction with great photos. Received the item in great condition.

I have won several auctions from this auction house. They have great items accurately described. And reasonable in-house shipping. Highly recommend! Five stars all the way!

I had an appointment today to pick up an autographed photo I won in an online auction. When I arrived, the photo was under a ceramic eagle statue, with nothing protecting the photo. There are scratches and nicks on the frame and mounting plexiglass that were not visible in the original photo posted on the auction. I knew the product was used but I did not expect to see the blatant disregard for a product already sold. The description of "very good condition" was misleading and I would give the item a rating of very used, since I need to remount the photo, wood, plexiglass and nameplate.

The crystal sea horse is going to be a perfect "extra" in a stocking next Christmas!

I am very satisfied with my experience buying at auction from DejaVu Estate Sales & Auctions. While the lot description was not completely accurate (there was a small fault with the item which was not mentioned in the catalog), in every other aspect DejaVu were exemplary. Their service was excellent, with my emails, phone calls and various requests (of which there were more than a few) receiving prompt and attentive responses. I got the distinct impression that the staff were truly trying to help-which indeed they did-and not just going through the motions of responding to a buyer. Payment was easy, shipping was prompt and very fairly priced and the item was packed professionally. All in all, a very positive experience and I would not hesitate to purchase from DejaVu again. Highly recommended.

This is auction house is great. Great items. Great service.

Susan has incredible things for auction. I have to shop carefully as I really need nothing Steven is outstanding to deal with