Bidder Reviews for Broken Arch Auction Gallery NCFL#9399 (285)
TOP RATED
4.6 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
200-250 of 285 Reviews
All Ratings
Highest Rated
JoanAsheville, NC
Dec 08, 2020
ERICCamp Hill, PA
Dec 07, 2020
Great Customer Service
I didn't hear anything for several days from the shipping company so I asked about it and I received a response within 24 hours with a solution. Great customer service! Product as described.
SteveDallas, TX
Dec 07, 2020
FrankKnoxville, TN
Dec 07, 2020
WendyBlountville, TN
Dec 07, 2020
Efficient Auction House, Great Catalogs, that are as advertised
I have purchased multiple items from multiple sales (all online) over the last 8 months. I have been thrilled with some of the items and well pleased with all of the items. They are exactly as advertised. I find myself anxiously awaiting the release of each month’s online auction catalog. Check out Broken Arch Auction Gallery, and happy treasure hunting!
JohnDelray Beach, FL
Nov 12, 2020
JasonOrange, CA
Nov 07, 2020
AnnLaurens, SC
Nov 06, 2020
TomColumbiaville, MI
Nov 06, 2020
MiltonBallston Lake, NY
Nov 05, 2020
buyer beware!
The antique clock I purchased was made up from parts that were not original, a marriage of various parts. It took 3 weeks to receive it. None of the defects were mentioned in the description and any clues to the problems were not pictured. Never again
Broken Arch Auction Gallery NCL#9399Nov 05, 2020
We are sorry that you are not happy with your purchase. We always encourage our clients to reach out to us if they feel items we misrepresented. We would be happy to offer a full refund. All shipping is handled by UPS, we apologize if it took longer than expected.
PattyCatawba, NC
Nov 05, 2020
Exceeded expectations
We loved finding an auction house within driving distance. The employees and or owners were very nice.
TreacyAsheville, NC
Nov 05, 2020
Great service as always.
Travis and his team are incredible!! Travis Always makes the Broken Arch experience unforgettable! Keep up the great work!!
MaripageAsheville, NC
Nov 05, 2020
Broken Arch Auction Gallery NCL#9399Nov 05, 2020
Thank you for your suggestions. Although we do include descriptions and measurements we will work to improve. We note any faults we with detect in all the items we sell. Provenance is in noted when useful, some consignors ask us not to give our family names or other sensitive information. Thanks for your feedback and for your participation.
KimberlyMarshall, NC
Nov 05, 2020
KimberlyMarshall, NC
Nov 05, 2020
Professional Company-Will bid with again!
Very happy with my purchase and pick-up process. Would not hesitate to bid with again!
AddieSimpsonville, SC
Oct 19, 2020
INCREDIBLE DISCOVERIES!
This is a very busy place with auctions popping up all the time. Still, Travis Wilson and his staff are always helpful and very pleasant to deal with. Most importantly, they always seem to feature amazing items that keep me intrigued, wanting to know and have more. Addie at Pinnacle Antiques.
Mark Asheville, NC
Oct 09, 2020
MalcolmBristol, TN
Oct 09, 2020
MorganAtlanta, GA
Oct 08, 2020
KandieAsheville, NC
Oct 08, 2020
DaveAsheville, NC
Oct 08, 2020
StanWeaverville, NC
Oct 08, 2020
Great little auction house
Not a lot of glitz and glamor, just solid value and a friendly and helpful staff.
SpaldingAtlanta, GA
Oct 08, 2020
AlexanderNicosia, CY
Oct 08, 2020
Auction house Professional on sale side-follow-up post sale wanting
Lots well described. However, delivery was terrible. Two lots damaged beyond repair. Consequently, an excercise not be followed again with this house.
Broken Arch Auction Gallery NCL#9399Oct 08, 2020
We apologize if there was any shipping issues. UPS facilitates and packs all shipments. Have you followed up with UPS to file a claim? Let us know if you need our assistance when contacting UPS.
CameronJacksonville, FL
Oct 08, 2020
Very accommodating
I bid on a huge, heavy table. They worked with my shippers to get tut to Florida and texted me throughout the process of loading it and even helped load it safely onto the moving truck. Very grateful for their attention to my needs.
TreacyAsheville, NC
Oct 08, 2020
Great company and people to do business with!!
I have been very happy with everything I have bought. Travis has been great to deal with on every purchase I have had. I have purchased in every auction for the last 3 or 4 months. Couldn't he happier. No issues!
CharlesJacksonville, AR
Oct 08, 2020
WayneJohnson City, TN
Oct 08, 2020
Excellent, professional, caring, insightful. Top rated.
Experiences with Broken Arch through the years have always been very positive and rewarding.
ChuckPiney Flats, TN
Oct 08, 2020
EricAnnapolis, MD
Oct 08, 2020
MatthewSuffolk, VA
Oct 08, 2020
Good company
Every interaction was pleasant and they were very responsive. No discount for shipping multiple items and descriptions were fair. Conditions of items and their functionality were decent but the picture quality made them appears to be in better shape but would highly recommend them.
KatieCornelius, NC
Oct 08, 2020
Excellent experience with Broken Arch
I had an excellent experience purchasing from Broken Arch! With high quality items, professional service, and easy pick up, I highly recommend this auction house!
sonyaRoyal Oak, MI
Sep 05, 2020
DebMoline, IL
Sep 04, 2020
JenniferColumbus, NC
Sep 03, 2020
Mark Asheville, NC
Sep 03, 2020
Well done on-line auction.
Well done on-line auction. Good photos and responsive to questions. Recommend.
WayneJohnson City, TN
Sep 03, 2020
Excellent. Dealt with them for 5 years. A + + + +
Excellent. Dealt with them for 5 years. A + + + +
RaymondChicago, IL
Sep 03, 2020
Broken Arch Auction Gallery NCL#9399Sep 03, 2020
We would love to hear some feedback on why you felt the need to leave a poor review. Please reach out to us 828-713-8869
MRose Valley, PA
Sep 03, 2020
JaneLeesburg, VA
Sep 03, 2020
ElizabethHollywood, FL
Aug 13, 2020
JenniferColumbus, NC
Aug 08, 2020
ElizabethHollywood, FL
Jul 27, 2020
Broken Arch is a fantastic auction house...
I eagerly look forward to all their auctions... there's always something interesting and unique among the lots offered!
NancyHarrison Township, MI
Jul 22, 2020
CandaceWaynesville, NC
Jul 02, 2020
LARRYBurnsville, NC
Jul 02, 2020
AndrewBurnsville, NC
Jul 02, 2020
michaelCanton, NC
Jul 02, 2020
EdMurphysboro, IL
Jul 02, 2020
JanetAsheville, NC
Jul 02, 2020
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