Bidder Reviews for Floating World Auctions (222)
TOP RATED
4.7 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
50-100 of 222 Reviews
All Ratings
Highest Rated
AndreasWien, AT
Apr 30, 2022
EricSausalito, CA
Apr 25, 2022
KellyReston, VA
Mar 22, 2022
NageswariCincinnati, OH
Mar 05, 2022
NageswariCincinnati, OH
Mar 05, 2022
Excellent customer service
I am a long-time customer of the Floating World Auctions, and find their customer service to be consistently excellent. Moreover, many of the prints they offer on their auction are rarely seen prints.
JuneOslo, NO
Mar 05, 2022
AlexanderLondon, GB
Mar 04, 2022
williamChatan, JP
Dec 02, 2021
MauroTorino, IT
Nov 28, 2021
James CPurcellville, VA
Nov 27, 2021
DanielBoston, MA
Oct 18, 2021
JohnCincinnati, OH
Oct 17, 2021
Satisfying experience
Everything from product description, to communication after purchase to shipping standards were excellent.
GaryCape Girardeau, MO
Oct 16, 2021
All around good experience. Description, photo and quality of bowl were represented well.
Impressive offering. Good customer service.
CharlesFairfield, IA
Oct 16, 2021
Great experience
I have purchased several Japanese prints from Floating World. They've always been top quality and in excellent condition. They package them very securely, and ship promptly. They're knowledgeable and always helpful in answering my questions. I wouldn't hesitate to recommend them to anyone interested in fine quality Japanese prints.
KStockbridge, MA
Oct 16, 2021
Professional efficient and knowledgeable
Second purchase here and as good an experience as the first-shipping and packing charges are reasonable and very well done. Items both exceeded expectations. Very pleased-I look forward to more purchases with Floating World. A + +
CarltonFalmouth, VA
Oct 16, 2021
StevenMelbourne, FL
Oct 16, 2021
Excellent Customer Service and Selection
Always a great experience. Excellent, responsive customer service. In-house shipping is a big plus. Always a great, broad selection of prints. Buyer's premium is quite high compared to other auction houses I regularly use, so I have to pay closer attention to this when bidding. Even so, overall excellent service makes it a consistently positive experience.
NicholasFeasterville Trevose, PA
Oct 16, 2021
Professional, Responsive Auction House
I’ve bought art prints from galleries, auction sites, and through private sales from all around the world and FWG is second to none. They’re incredibly responsive, and what you receive is 100 % as they describe. I always look forward to their biannual auctions, there is almost always something for any serious collector of Japanese woodblock prints.
MicheleUpton, MA
Oct 03, 2021
Great Auction
I have bought several items from this auction and have always been pleased with the items. They are accurately described.
GuyMinneapolis, MN
Sep 16, 2021
Cooperative and Informative
Contacted Seller to clarify an aspect of the item description. Was satisfied with the answer, even though it wasn't the answer I was hoping for. I am highly confident that the seller could resolve a much more difficult issue than the one I actually had.
StevenMelbourne, FL
Aug 20, 2021
Excellent Service
Very pleased with the entire experience, though I wish the buyer's premium were more reasonable. But I take that into account in my bidding. Roberta was friendly and quick to respond to my questions. Shipping was quick, and prints were as advertised. Exceeded my expectations. Looking forward to the next auction!
JohnCincinnati, OH
Aug 15, 2021
Quality prints and careful shipping
As is typical with my experience with Floating World Auctions the prints are as advertised and in great condition. Their packaging is carefully done and prints always arrive unharmed.
StuartToronto, CA
Aug 14, 2021
KStockbridge, MA
Aug 14, 2021
JuneOslo, NO
Aug 14, 2021
JuneOslo, NO
Aug 14, 2021
JosephMississauga, CA
Aug 14, 2021
Excellent 5 Star plus Rating!
Honest, Transparent with accuracy of photos and descriptions provided with Excellent plus packing. Will do business again, Floating World Auctions is Number One for me in Auction house Experience onLiveAuctioneers.com
JudithGainesville, FL
Aug 14, 2021
MichaelAltadena, CA
Aug 14, 2021
Hasui Print
My print was packaged perfectly, no chance for damage. Spoke with Roberta on the phone, we had a great conversation, she answered all of my questions. Extremely happy with this Seller!
GregoryHarrington Park, NJ
Aug 14, 2021
How on line auctions should be done.
This is one of several purchases I have made from floating worlds gallery and their online auctions. They reached out to me before the auction, asking if they would like me to hold my prior purchase in case I bought something else at the auction, which I did. The prints I bought were framed, and I expected the shipping charges to be exorbitant, but they were actually quite reasonable. The packaging was the best I’ve ever seen, including from German and Japanese auction houses. Highly recommended. A pleasure to work with.
ShirleyBarhamsville, VA
Jul 27, 2021
ShirleyBarhamsville, VA
Jul 27, 2021
Always provide excellent service
Floating World is my absolute favorite gallery. They are always responsive to the customers needs and provide excellent service.
AlexanderLondon, GB
Jul 03, 2021
RobertOrange, CA
Jul 03, 2021
NageswariCincinnati, OH
Jul 02, 2021
NageswariCincinnati, OH
Jul 02, 2021
JohnOrange, CA
Jun 06, 2021
MarkToronto, CA
May 27, 2021
Great First-Time Experience
I only recently discovered Floating World Auctions. I was very happy with the items I won at the May 1st auction. Shipping was excellent.
GregoryHarrington Park, NJ
May 22, 2021
JackCamperdown, AU
May 22, 2021
BernardNootdorp, NL
May 22, 2021
Super service and excellent description of work
Very much recommend FWA: excellent descriptions of lots; personal and friendly after sales service and super packaging of the item. Well done!
BruceToronto, CA
May 22, 2021
JosephAgness, OR
May 22, 2021
Know the risks
Description of condition sometimes leaves out important issues. You need to contact the seller with follow-up questions before auction. I have received two prints that were as expected, but another was severely trimmed. I did not recognize that this might be an issue, so I chaulk this up to the risks of internet auctions. Be aware that you might score a deal, but there are chances you take when you can't see the work in person. The Internet can be fun, (especially on auction day!) but an imperfect tool. In the end, you pay and take your chances. The gallery owners are friendly and quick to respond, if you are alert to a possible condition issue, but it's up to you to recognize a possible defect.
Floating World AuctionsMay 27, 2021
Joseph is a discerning collector who bought a Koson Crow print from our last sale. He describes it as "severely trimmed," specifically along the right edge. Full-sized, uncut mitsuguri-ban sheets from this publisher (c. 1912) come in a standard format, with a width of 7 1/2 inches. The print he purchased has a width of 7 1/2 inches. He also expressed concern about the uneven quality of the cut of the right margin, i. e., that the line is not straight. This, however, is not the type of condition problem that we would normally describe in our condition report, which I guess is his point. He graciously has refrained from asking to return the purchase, despite his dissatisfaction, and uses his experience as a "buyer beware" teachable moment through this review. We agree with him that the best protection against unhappy surprises is to ask questions in advance, but don't think this case is the best example of how badly things can go wrong.
TakashiSetagaya-ku, JP
May 22, 2021
BenjaminPotomac, MD
Apr 22, 2021
These guys are the real deal
The print was beautiful-packaged expertly and shipped quickly. It was a pleasure working with Floating World...
TraceyBethesda, MD
Apr 12, 2021
JohnCincinnati, OH
Apr 11, 2021
JohnFort Worth, TX
Apr 10, 2021
They handle their own shipping
Unlike most auctioneers, they handled the shipping of my purchase in house. There was no hassle with some third party over outrageous shipping costs. It is the height of bad marketing what companies do to their customers in this regard. I wished that other companies would take the cue from FWA about this.
JosephNew York, NY
Apr 10, 2021
FrankWellesley, MA
Apr 10, 2021
FWA has a wonderful selection of Japanese prints
Great product, good service and excellent packing. We highly recommend!
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