Bidder Reviews for Hartzell's Auction Gallery, Inc. (1,224)

Their in-house shipping helps make the whole process work!

I have been buying from and consigning with Hartzell's for years. They are very good a setting up, running and closing out an auction. Everyone there, especially Ray, John and Jason, are always eager to answer any questions you may have. They make the process very easy and fun. I would recommend Hartzell's to anyone on any level buying or consigning their items. However, make sure you pick your items up from them. I have done that before and have always a pleasant, quick and easy transaction. The past sale I was unable to pick up and used Shipping Saint. The price was astronomical!!! They charged $166 to mail 8 small bottles. They could have taken each bottle, wrapped it INDIVIDUALLY AND MAILED IT TWICE using USPS Priority mail and it would have been cheaper! I have never paid anything close to this to have items mailed to me. I'll know better next time and will pick up my items in person. Take it as a warning only and don't let my shipping experience stop you from bidding at Hartzell's. They are wonderful people and run a top notch auction gallery. My advice is to be there, in person, to bid live and pick up your items then and there or make arrangements, which is very easy, to pick up your items after the sale. DO NOT USE SHIPPING SAINT!!!

Thank you for making every aspect of this transaction easy. I will be buying with you again!

Perfect transaction... very fast processing and shipping... Thank You!

My items are beautiful. Staff was very professional. Everything was magnificently wrapped and shipped.

Very easy from bidding to shipping. Thank you

Great seller

Hartzell was fine, shipping and commission too high

Great products The Hartzell's are the best

This is a great auction house. Never disappoints. I have bought and sold thru them. 10 out of 10

Easy bidding, easy paying, easy shipping. Fun receiving.

Good price shipping was to high

Great experience! Fast transaction Fast shipping

This was technically a separate item, though it was shipped together, so the happy, positive comments on my previous review also apply here.

I've had good experiences with this seller, both in terms of items on offer, and how they handle shipping. No muss, no fuss, straightforward.

I wanted to buy the item, but the auction did not offer me an option to pay, so I did not buy the item, a bad auction for international trade.

Very helpful and organized.

The owner was very helpful in allowing me to ship. He referred me to a packing/shipping service (auction was pick-up only). Five star service all around.

One of the easiest purchases I have made on LA.

Very kind people. John has resolved many problems I've had during several auctions. It's a pleasure to communicate with Hartzell's Auction Gallery team.

The staff was extremely friendly and helpful. They answered all my questions. The items were exactly as described and I am thrilled. Woo hoo!

Shipping a bit on the expensive side but the overall experience was easy and smooth.

The auction firm shipped the items to a third party address I specified, and the box arrived in good shape, with all items fully intact. The recipient was very happy with the items.