Bidder Reviews for Ahlers & Ogletree Auction Gallery (575)
TOP RATED
4.5 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
350-400 of 575 Reviews
All Ratings
Highest Rated
WilliamLaporte, IN
Feb 02, 2020
Exceptional auction house!
Always special listings. Good service!
Ahlers & Ogletree Auction GalleryMay 04, 2020
Thank you, !
DonWashington, DC
Feb 01, 2020
SHIPPING
I wish that they would do in-house shipping for small items. I really got gouged by the shippers they recommended.
Ahlers & Ogletree Auction GalleryMay 04, 2020
Thank you for your review and feedback, . Shipping is a highly involved process, and until we feel that we can achieve 100 % customer satisfaction with that offering, we will be outsourcing that facet of the business. Please feel free to reach out to us by phone the next time you bid and our admin will work with you to find the best rate possible.
StephAtlanta, GA
Feb 01, 2020
SylviaNew York, NY
Feb 01, 2020
ToddDetroit, MI
Jan 30, 2020
Bad Experience
The shipper they recommended had no clue how to ship the very limited edition, signed serigraphs that I purchased. The pieces were not packaged properly, were jammed into an inappropriate card board box and thus were damaged beyond repair. I ask A & O for help with their shipper PAKMAIL and they did nothing. A $600 work of art was destroyed from packing, not shipping and they did nothing. Never again with either of these companies.
DianeProvo, UT
Jan 10, 2020
One error after another
I have dealt with 12 different auction houses through Live. Ahlers & Ogletree was the worst by far. Every single step of the process was error-filled and they didn’t seem to care, though I contacted them repeatedly. I am not that hard to please and it’s rare I write a negative review but this is an exception. Wild horses couldn’t drag me to another auction with these people.
TonyWoodside, NY
Dec 30, 2019
This is auction house whom you can trust
Nice people to deal with. I am a new bidder on this site, those people provide good staff and very reasonable price, shipping very fast and nice package. It is very good surprise for me.
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review! We look forward to bidding with you again in the future.
MichaelCoraopolis, PA
Dec 29, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review! We look forward to bidding with you again in the future.
DanielMinneapolis, MN
Dec 29, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review! We look forward to bidding with you again in the future.
DonPortland, OR
Dec 29, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review. I would really appreciate hearing any feedback that would help improve your experience at our auction house. Feel free to email me at elizabeth@AandOauctions.com or call 404.869.2478.
FrankFurlong, PA
Dec 29, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review. I would really appreciate hearing any feedback that would help improve your experience at our auction house. Feel free to email me at elizabeth@AandOauctions.com or call 404.869.2478.
BurtonBovey, MN
Dec 29, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review! We look forward to bidding with you again in the future.
LynnPittsburg, CA
Dec 29, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review! We look forward to bidding with you again in the future.
DevinCincinnati, OH
Dec 29, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review! We look forward to bidding with you again in the future.
StanHillsborough, NC
Nov 11, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review. I would really appreciate hearing any feedback that would help improve your experience at our auction house. Feel free to email me at elizabeth@AandOauctions.com or call 404.869.2478.
StephenBrookhaven, GA
Nov 11, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review. I would really appreciate hearing any feedback that would help improve your experience at our auction house. Feel free to email me at elizabeth@AandOauctions.com or call 404.869.2478.
KevinCamden, SC
Nov 10, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review! We look forward to bidding with you again in the future.
HaroldPotomac, MD
Nov 10, 2019
ZengheEdmonton, CA
Nov 10, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review! We look forward to bidding with you again in the future.
TimothyStevenson, MD
Nov 10, 2019
LeighAtlanta, GA
Nov 10, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review! We look forward to bidding with you again in the future.
SheilaRiverside, CA
Nov 10, 2019
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your review! We look forward to bidding with you again in the future.
DaleSumner, WA
Oct 27, 2019
Do not use their in house shipping
auction house charged excessive shipping & handling for low quality service, Items were very poorly packed, some damage due to loose pieces bounced around in the box, I guess they never heard of bubblewrap?
Ahlers & Ogletree Auction GalleryJan 02, 2020
Thank you for your feedback. We have suspended our in-house shipping services until we are able to provide exceptional service in that area. We will continue to recommend several professional shippers and movers in our area that provide seamless service. We hope to have the opportunity to bid with you again in the future and recommend one of these shippers to serve you.
RussellHilton Head Island, SC
Oct 10, 2019
JamesClemmons, NC
Oct 10, 2019
Accuracy of descriptions
Ahlers & Ogletree Auction Gallery is conservative in describing the lots which means you receive better than described merchandise. A great, honest auction service.
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you so much for your input and review. We look forward to working with you again in the future. Warm regards, Elizabeth Rickenbaker elizabeth@AandOauctions.com
FredLexington, KY
Oct 10, 2019
Damaged Items
Response time was slow, packing and shipping were delayed and items arrived with some damages due to poor packing.
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your input. We are always looking for areas in which we can strengthen and grow as a company, so we will address these issues moving forward. When you choose to bid with us the future, do not hesitate to reach out to me directly so that I can expedite your questions, concerns, or requests. Warm regards, Elizabeth Rickenbaker elizabeth@AandOauctions.com
PeterEvergreen, CO
Oct 10, 2019
Great auction house
Everything was really good, from bidding to payment, quick and fair shipping with really good packing. Highly recommend this auction house!!
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you so much for your input and review. We look forward to bidding with you again in the future. Warm regards, Elizabeth Rickenbaker elizabeth@AandOauctions.com
DavidDeforest, WI
Oct 10, 2019
FrankWellesley, MA
Sep 20, 2019
Artwork not accurately described & some on list of shipping companies are overcharging
A couple of the shipping companies Ahlers & Ogletree lists on their website are overcharging for their services. We informed Ahlers & Ogletree about one in particular however weeks later it still appears as a recommended shipper on their website. One of the pieces of artwork we purchased was dry mounted. This should have been indicated under condition since in person it was obvious.
Ahlers & Ogletree Auction GalleryOct 11, 2019
Dear , Thank you for your input. As to the condition of the print in question, we encourage all bidders to request condition reports in advance of bidding. Unless requested, we do not remove works on paper from the frame that do not exceed $1000 in pre-auction estimate-the lots in question were estimated below that level and no condition reports were requested. We do apologize that you received some high shipping quotes from our shippers. We periodically revisit our list of preferred shippers and remove/add as necessary in response to buyer feedback, and in this instance we have elected to remove the shipper in question. I understand that this overall experience for you was a poor one, but I do hope that you will choose to bid again with Ahlers & Ogletree. You may reach out to me directly in the future and I will expedite any questions, concerns, or requests. Warm Regards, Elizabeth Rickenbaker elizabeth@AandOauctions.com
TreyAtlanta, GA
Sep 15, 2019
Good People
Great people throughout the process.
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your kind words and review. We look forward to working with you again in the future. Elizabeth Rickenbaker elizabeth@aandoauctions.com
AlisonSanta Monica, CA
Sep 15, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. We look forward to bidding with you again in the future.
MaryPhoenix, AZ
Sep 15, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. We look forward to bidding with you again in the future.
DavidSan Francisco, CA
Sep 15, 2019
Condition reports
the Very apparent chip and restoration to the lot was not mentioned and they declined to settle the dispute.
ChristopherAtlanta, GA
Sep 15, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. We look forward to bidding with you again in the future.
CharlesMarietta, GA
Sep 15, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. If there is anything we can do to elevate your 4 * experience to 5 * in the future, please do not hesitate to reach out to me directly at elizabeth@AandOauctions.com.
GaryChula Vista, CA
Jul 23, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. We look forward to bidding with you again in the future.
NiallLondon, GB
Jul 22, 2019
Happy with my purchase
All good
Ahlers & Ogletree Auction GalleryOct 11, 2019
We love to hear that! We'll look forward to bidding with you again in the future. Best, Elizabeth Rickenbaker elizabeth@AandOauctions.com
LandonAnniston, AL
Jul 21, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. We look forward to bidding with you again in the future.
AliceAtlanta, GA
Jul 21, 2019
Professional Personal Honest Service all the way!
I have participated in all this company's auctions since they began several years ago and have always found them to be honest, helpful, efficient and personal in their service to customers as well as consigners. I would never want to miss one of their auctions and have been pleased to purchase many wonderful items from them over the years.
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your review! We'll look forward to bidding with you again in the future.
LowellIncline Village, NV
Jul 21, 2019
After winning
It seems like their "after auction" terms are rather intimidating and constricting. I used the list of shipping packing vendors and had trouble getting quotation requests returned, not to mention getting fast pick up times. Yet, A & O displays this policy: "Please note that failure to remove property within ten (10) days after the date of the auction will result in the Auctioneer assessing a storage fee of $10 per lot per day and a handling charge of 1.5 % of the hammer price per month. The Auctioneer may, at its discretion, remove property to public storage at the Buyer's risk and expense. All associated charges will be added to the total invoice that must be paid before the property is released." This is certainly not "user friendly" for out-of-state "bidders.
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your input. We do apologize for the seemingly constricting terms for removing purchased lots from our warehouse. We are always willing to extend extra time, free of charge, when the bidder is in communication with us regarding plans for pick up and/or job quoting. Our intent is not to make the process intimidating or challenging, but rather to move items efficiently out of our space. If you elect to bid with us again, which we do hope you will, please rest assured that we will provide flexibility in timing if needed and communicated to us. Thank you for your bids and business. We hope to work with you again in the future. Warm Regards, Elizabeth Rickenbaker elizabeth@AandOauctions.com
JohnAthens, GA
Jul 21, 2019
great auction, good description
thanks for a great table, good description, good value
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your input and review. We'll look forward to bidding with you again in the future. Warm regards, Elizabeth Rickenbaker elizabeth@aandoauctions.com
LauraArlington, VA
Jul 21, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. We look forward to bidding with you again in the future.
SallyDunwoody, GA
Jul 21, 2019
Ahlers & Ogletree keep excellent records.
They always advertise well in advance of auctions and provide multiple platforms for bidding live and in person. I marvel at their breadth and depth of their collective knowledge and it is reflected in the items you curate for your auctions. Thank you for being diligent in bringing the best to your buyers.
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you so much for your kind words. We work very diligently to provide unique lots and exceptional customer service, so your review is very meaningful to us. We'll look forward to seeing you during our upcoming season. Warm regards, Elizabeth Rickenbaker elizabeth@AandOAuctions.com
SaraNorcross, GA
Jul 20, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. We look forward to bidding with you again in the future.
DavidPhiladelphia, PA
Jul 20, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. We look forward to bidding with you again in the future.
RobbyAtlanta, GA
Jul 20, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review, and also for your continued support through the years. We look forward to bidding with you again soon!
PhilipStone Mountain, GA
Jul 20, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review, and for your continued support through the years. We look forward to bidding with you again soon!
MalcolmGibsonia, PA
Jul 20, 2019
Professional Auctioneers
Overall very pleased with my dealings with this auction house!
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your review and input. We look forward to bidding with you again in the future. Warm regards, Elizabeth@AandOauctions.com
SA©bastienPointe-claire, CA
Jun 16, 2019
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. We look forward to bidding with you again in the future.
YujiSan Francisco, CA
Jun 09, 2019
Condition
Nice transaction
Ahlers & Ogletree Auction GalleryOct 11, 2019
Thank you for your rating and review. We look forward to bidding with you again in the future.
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