Bidder Reviews for Rich Penn Auctions (462)

Auto pullers one was ok the other three were broken and in pieces, they did not respond to my messages most everything went into the garbage.

Respond to all my questions, and went out of their way to be helpful. Shipping was quick and packaged with care!

Items were accurately described and were personally delivered for a reasonable fee. Very happy with the whole process. Thank you Rich Penn!

The recent shipment I received from Rich Penn, while small, exceeded my expectations on shipping. Packed very well with no chance is any damage occurring. It was appreciated!

Missing Toy Ring, Tom Mix Sterling Silver Signature Ring and got ring kind of ring. looks identical.

Very Pleasant Experience. Thanks!!

Bidding and paying was easy and smooth. The shipping cost makes me hit the pause button. It's too much.

Everything went well Thank you

When I removed the FOOT WARMER from the box I was NOT HAPPY or SATISFIED with what I found! The wooden parts-including the handle grip-were covered in small bug holes!!! There was no dust loose among the packing papers in the box. No wood dust means there are no live bugs BUT the damage had already been done. It looked disgusting! I rechecked your photos of the item-no holes were visible on the pics. Checked your description-no mention of any bug holes were visible damage. Please mention any bug hole damage or presence when listing an item for sale. The foot warmer was put in a plastic trash bag, tied shut very tight & disposed of permanently. I couldn’t take any chance of this happening to any of my other wooden items. Thank you.

Great to deal with, items just shown in listing, packing & shipping great. Always a pleasure to deal with.

Thanks

They answer the phone when you call or call back when you leave a message.

Fun action and items Process worked well

Toy was overwound-inaccurate description. Shipping was overly expensive/much too long between payment and shipping notification. NOT RECOMMENDED

Love my antique tin, as described — fast shipping.

Excellent house, hope to do more business!

Great Auction team to work with. They never disappoint!! Thanks again!

Great people to deal with!

Easy transaction and the item was exactly as stated and shipped in a great box/packing!

Thanks for such a wonderful experience!!

Quick an well packed items

Everything was perfect. Smooth transaction & received items fast.

Received item’s broken and poorly wrapped I would have thought that glass items would have been shipped with more wrapping

Great seller, fast shipping, would buy from again, highly recommended. A + + + + + Thanks

Auction and payment was easy, for the $90 Canadian I paid to have my item shipped I would have figured it would have shown up in good condition. It didn’t and now my Vintage 1970’s Tonka school Bus that I’m into for $200 Canadian by the time it made it to my door is BROKEN. I emailed the auction house through a link somewhere on the item but I have yet to hear back after 2 weeks now. Very disappointed all around

Items were just as described. I'm very happy with my purchase.

Better than expected! Beautiful doll, fast shipping, superb safe packing!

Very rapid responses. Took care of my questions.

Great listing, accurate description and very easy to deal with.

Shipped quickly. Minimal fees. Would bid from them again.

Wrong pickup address posted on their website and live auctions website. After much effort finally found the place only to learn that two of the items I already paid for had been sold to someone else also (an in person bidder while I was an online bidder). Auction personnel assured me I would be refunded however as of this review I have not, although I have followed up with them twice. Getting nothing. Cannot/do not recommend this auction house thankfully all my other experiences have been outstanding.

Excellent auction house, hope to do more business in the future!