Bidder Reviews for Cordier Auctions (1,444)

I won three lots in their November auction totaling over $7000. Once I received the items I found one was missing, a necklace that cost me $3, 596 including the premium. Instead I received a bracelet that I had not bid on. Going back and reviewing the auction lots one by one I found that they had shipped me lot # 31 instead of lot # 13. Clearly a transposition error. The bracelet was valued higher than my necklace so I was tempted for a minute to just keep it, but sanity prevailed and I contacted Cordier to report the error. Their response was to tell me to ship it back to them. Now this involved a bit of bother to me as I had to go to a Going Postal office after packaging it up to have it shipped. They did not send me a prepaid shipping label and they said they would send me the correct item only once they received my return. Now clearly this was their error. Yet I had to trust them, yet they clearly didn't trust me? So I shipped it off via FedEx to then on 12/01 which was only a day or two after I received it. The package was delivered to them on 12/4. They sent my correct item to me on 12/15 (11 days later) via USPS and I received it on 12/16, almost 2 weeks after they received my return. Also there was no check included for the $49.88 I spent on postage to send the return to them. All in all I received my correct item over a month after the sale date and I did not receive reimbursement for my postage expense. No thank you from them for spending my time and detective work to unravel their problem and waste my more of my time driving around and waiting in line at Going Postal. I'm unhappy with how they handled this and found their business practices leaving me feeling of little value as a customer.

Great auction house to deal with, and they care abouttheir customers.

Great auction house and the meet special needs. Pick up was smooth and a nice experience.

Wonderful auction house very delightful

This was my first time dealing with Cordier Auction. I have to say, Not your typical Auction House. After my successful bidding, I contacted the only Shipping company that was recommended by the Auction House for the shipping estimate. He did not want to give me the estimate after I gave him the full description of my item with the measurements of my desired insurance and the weight. He wanted to pick up my item and then give me an estimate. I decided to drive 2 hours to the Auction House and pick my item by myself. I also set up an appointment online and notified the auction company Not to give my item to the shipping company. Once I arrived at the Cordier Auction they told me my item was picked up by their shipping company even after I sent them an email and told them I will pick up my item personally. So I had to wait for the shipping company to deliver back my item to the auction company before I could pick up my item. Not Only did the Cordier Auction staff not apologize for their action, They were mad because I got to my online appointment 20 minutes earlier. Once I got home I found a deep scratch on my Lucite Frederick Hart Sculpture. The description said "No Condition Issue". Also, You have to pay for your items with wire transfer and not credit card if you are buying something more than $1, 000.00. Good Luck

Excellent Auction House-Responsive, Professional, and quick delivery!!

Very smooth and effortless. The shipping was great too.

I have won quite a few lots from this auctioneer, as they are within driving distance and I can save on shipping costs by picking up at the auction house. On occasion I've even done a visual inspection of coins prior to the auction. Of greatest concern that other bidders should be made aware of regarding this particular auction house is that they routinely mishandle BU coins when processing coins through their system. Just a few examples of my experiences will be informative and illustrate this lack of respect to protect the quality of rare numismatic coins. A while back there was some nice looking high quality Morgan dollars being offered some as paired lots. Upon in house inspection, I pointed out that the flips have two pockets and the two lot Morgans could each have their own pocket and not be rubbing against one another by placing them together in the same pocket of the flip, which I did do after my visual inspection. Upon winning and pickup, the two coins were again placed on one side of flip thereby adding contact marks and diminishing value of item. Recently won a mix of BU nickels, a complete roll quantity of 40 which were placed in a sandwich type baggie, which for some insane reason this auction house prefers to dump the coins into and they then trash the roll tube or sleeve the coins were originally given into their care. Best advice is to only purchase BU coins from this auctioneer IF still protected by original government packaging. Or single coins, maybe. Any BU lots must be considered suspect as numerous occasions have provided damning evidence that there remains a lack of respect or concern within their in house handling that inevitably results in unwarranted damage or contact marks even after the in house photos are taken. I sure hope they up their game, as this disservice will hurt clientele on both the selling and buying sides and lackluster hammer prices and diminished bidding activity will become the norm. BEWARE!!

The listing said 8 dinner forks 7 1/2 , but only 2 were 7 1/2" and the rest were luncheon that measure 6 3/4 "

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Nice bracelet. Good and fast shipping

Purchased an item and paid in full. Also paid an extra $70 for storage until I could come get it. My grandma is dying and I was unable to pick it up right away. I emailed them and ask them when I can pick up. They told me it is now their property and it has been disposed of. Totally ridiculous.

One of the better organized auction houses when I visited to pickup my item.

I love this auction house. They take care of me and any problems I have picking up items. The items were also in great shape.

The Cordier organization is trustworthy.

This is a beautiful item and it was carefully packed and shipped. I have participated in auctions with this auction house on numerous occasions. Very much like this auction house!

VERY HAPPY WITH ITEMS PURCHASED! THANK YOU!

I tend to avoid auction houses that don't offer in house shipping as it creates a task for me to find a shipper. I have unfollowed their auction house.

Don't buy anything at their house As an international buyer they ask you to do a lot of things that you can't do they don't take cash they don't take credit cards and they have to book a pickup a week in advance If you don't have an appointment and you pick it up on site they don't give you the goods and their service attitude is terrible I get scolded for buying $20, 000 worth of stuff

Overall outstanding experience. Efficient communication. Recommended shipper was excellent.