Bidder Reviews for Cordier Auctions (1,444)

They require written authorization before releasing to the shipper, so in 8 days my storage fee was over 65 % of bid amount. I paid and authorized the release to their shipper, Instead of releasing my purchase, they billed for the same storage fees claiming it was unpaid. I paid it before realizing they charged me twice. I called and left a message to call me. They refunded the duplicate charge but did not call me. I messaged them that since they chare storage, they should compensate me for the days they failed to release it but refused. They also have other fees that none of the other auction houses I buy from do not charge. Do not plan to buy from them again.

In correct description

Cordier's was very helpful with their communications throughout the whole auction. The 3rd party shipping company they recommended did a great job.

Cordier is an excellent and reliable partner for buyers. They certainly are the most high profile auction house in Harrisburg and they live up to the expectations of local families who rely upon them.

Auction was great, but when it came to arranging shipping that was a problem. The sent to a shipping company that was holding my lot hostage for storage fees of $75 and would not ship until that was paid. Cordier was informed and got the lot back and sent it to UPS that was half the cost for shipping. I was to the point to say keep the lot or discard it. Cordier did come through in the end. Thank you Cordier.

Postal Connection # 225 over charged for shipping. DO NOT use Postal Connection for your shipping!!!

I bought a lamp and it was going to cost $148 to ship it. I told them to just keep the lamp. Shipping cost is ridiculously high. I will NEVER buy anything on here again

Very pleased with the experience! Will be following more auctions!

Excellent people, always a pleasure doing business with them.

Auction House is very honest in both descriptions and help. Shipping is another matter. Be very careful of who you choose to ship your items.

Good Auctionners

I paid twice as much for shipping and what I bought. Other Auction site ship from in house. Plus the price of shipping was way over priced. 78 dollars for a package the was less than 5lbs. And a box maybe 8x8 inches. You have lost my business. Way way to much for shipping.

excellent

On top of the ample commission, there was a $20 “processing fee” which I found objectionable

I find the Staff always to be very helpful. The experience is always positive and easy.

How many times have we been so excited to have placed the winning bid and eagerly anticipated the arrival of our new treasure? Then the process of arranging pick up, packing and shipping becomes the focus. What, how much do you want to charge me to deliver my treasure? I paid $30.00 for the pair of beautiful 24 inch vases and you want to charge me $115.00 apiece and send them in separate boxes. Well, send me one and you can keep the other one. Wow what a letdown. Unfortunately this has occurred far more than once or twice. It has gotten to the point where I just won’t bid anymore. The excitement of the auction process has been destroyed and the idea of searching for that certain item that will bring beauty into our home or complete our collection has been quelled. What a terrible waste of time, money and dreams. On the bright side of things, it is always a delight to receive your items and once you can elevate your spirits beyond the shipping shock and once again appreciate your hard work and success, take the positive from your experience and keep it in mind should you wish to test your skills again. I wish to say that often times the problem is not that of the Auctioneer but more the location and availability of 3rd party shipping. UPS actually told me that since it is the prime shipping season they no longer offer pickup services. If you can have the item dropped off at the store, we can pack and ship it to you. Okay, I live in Florida and my item is in Maine, no problemo. Sometimes my skeptical mind thinks that maybe the auctioneers make more money with their shippers than selling the items. No, that’s not fair nor founded by any evidence whatsoever, but has crossed my mind. One suggestion that could help is if the auctioneer would provide a little more information such as the weight of the items. One auctioneer actually provided estimated shipping costs for their items. THANK YOU, THANK YOU, THANK YOU. MERRY CHRISTMAS and Happy hunting. 😎 🎅 😉

Overall quite happy with bidding and buying on Cordier Auctions. One bit of advice for bidders who are going to use their recommended shipper is to ask for an estimate of the cost of shipping the item and to make sure that the shipper has the correct measurements (size & weight) of the item. Otherwise the shipper may underestimate the cost of shipping. This occurred in this case. Since shipping cost can be substantial these days anyway, an underestimate can lead to sticker shock for the buyer when the shipper provides the final correct cost of shipping after they pick the item up. In this case there were no measurements provided in the description at the time that the shipper made the initial estimate. They thought that the items were the usual size that such items are. But they were more than twice that size. The shipper was very cordial & did provide suggestions for how to reduce the cost of shipping as much as possible. I would recommend both the auction house and the shipper and would suggest that buyers who are going to use the shipper make sure that the shipper has complete information on the measurements (size & weight) of the items.

the piece I purchased had a very low-resolution image on the site that 'hid' the obvious tear, rippling, and discoloration of paper for this watercolor. I don't think it is was a really honest description of the item. No condition was listed in the description.

excellent items

Great people, thanks for the extra service

happy w bks

I've been a customer of Cordier for over 10 years, since back when they were still in Camp Hill. Since the pandemic they have moved away from being an in person auction to an online experience. Even though they still have a nice gallery in Harrisburg it's shut down "by appointment only". So now if you need to preview something you need to pick out up to 5 lots !!) to see in person, and make an appointment in advance to preview. They flat out refused to let me look at more than 5 lots, even though they were each had over 100 items that I couldn't see with the online pictures. So you have to make an appointment to look at 5 lots, and you can't enter the building before the appointment time, and if you're late you have to come back another day. The same goes with pickup. These appointments are so strict, I saw them turn away someone who arrived an hour early. I've been to dozens of different auctions, both in PA an elsewhere, and I've never had to go through such buffoonery with an auction before. When I asked why they have such rules they tried to use covid as a copout. But nobody there was wearing masks so they obviously aren't that worried about covid. This is all such a shame because Cordier used to be a fine auction house. Now they care more about the online experience than their local buyers, and that's very sad.

great

The items were as described in the capsule description and were in excellent condition. Of the 17 individual volumes, there were a number which were unique and would have been very difficult to obtain otherwise. I was pleased with the opportunity to bid on the items and the ultimate price made the purchase a high value proposition.

Good to do business with

1st class organization

Damaged item received, and still waiting more than 6 weeks trying to get Postal Connections to resolve the insurance claim with FedEx. You might want to try The UPS Store for shipping instead.

Have been a long-time customer both in person and online. Pleased with the things I have purchased for myself and my business.

I've bought from this auction house several times. No regrets.

I will not do business again with Cordier due to the high fees and not accepting credit cards.